I came in from out of town because a stone fell out of my ring and they fixed it quickly the same…read moreday and gave it a good cleaning free of charge. Very rare that a jeweler doesn't charge for a service, very grateful to have a great jeweler who was able to help me out!

Brought in a citizen watch to get a new Crystal they had the Crystal in the next day did a great jobread more

Mr. Harrison travels once a year to get diamonds for engagement rings in his store. You are getting…read morehigh quality items when you shop here. This is a high end jewelry store with affordable prices. Beyond diamonds they also have beautiful gold, silver, and gemstone pieces. But what I've used this store for most is jewelry repair. They've transformed clip-on earrings of my grandmother's into beautiful drop pieces. They've also soldered many charms for me onto my silver bracelet. Their prices are reasonable and the customer service can't be beat.

I have purchased several pieces from here and had the same experience each time. Professional,…read morethoughtful, personal service. We worked together to create my wife's wedding ring design from "Our" story, a very special request. It turned out amazing and I was in the loop throughout the process. I also had a specific idea for a birthday gift, Chris found the perfect stone and setting as well as arranging for it to arrive at our destination. This is where I go for my jewelry experience.

I've been in town handling my mother's estate with my brother. We've been finding various rings and…read morejewelry and we needed professional guidance and appraisals. Brandi, in particular, has been extremely helpful with her professional advice and time. We've had some pieces appraised for insurance purposes, some for the estate accounting, some resized or repaired. She's been upfront about the cost - what makes sense vs what would be over or underspending. She's also met or beat her stated deadlines. Additionally, I've appreciated her honesty about types of jewelry that are outside her area of expertise. Some of my pieces are more than 125 years old and/or very random vintage pieces! The jewelry in the store are fairly priced and are all just beautiful. The interactions I've observed with other customers during my visits make it clear that the personal touch of a local jeweler really does make all the difference in the world. Enough so, that I may just reach out to them from my home in the Los Angeles area in the future.

Great selection of diamond jewelry, and the staff are super friendly and helpful. I needed two gold…read morechains repaired on a tight schedule and Diedre and Alfredo were able to get both of them done for me in less than a day. Great quality repair work. I highly recommend Touchstone which feels like a true neighborhood jewelry store.

Needed a watch battery changed and it was done in 15" minutes with a normal cost. The customer…read moreservice is excellent! The young lady also helped me select a nice dress watch for Mother's Day gift, too! I would highly recommend!

I can't believe how above and beyond this place goes for their clients! My parents have been going…read morehere forever, and my husband and I (who live out of state) now reserve all jewelry work for here. Why? Because they're amazingggg!!! Just took my ring in to FINALLY get suatered and they made it look better than when my husband proposed!!! Incredibly professional, incredibly talented- thank you so much Linda and Pat!!!

Tried three different stores to get battery in my watch. Macy's sent me to the other end of the…read moremall to American Jewelers. One of the previous jewelry stores had scratched up the back trying to remove the back unsuccessfully. The guy working at American Jewelers had my battery installed in a few minutes and was friendly and knowledgeable. I picked up a pair of earrings while I was there.

I brought my Italian watch to the cordial timemaster and he repaired with ease in 15 minutes!…read more*Fred Meyer Jewelers fiddled with it and damaged the secondhand ;(

What a great shop. The owners were very fair and honest. They told me what my jewelry was worth if…read moreI sold it independently (without my even asking) and then gave me their offer for the rings and I was so impressed by how honest and kind they were. I recommend them whole heartedly and I was very happy with the exchange I made!!!

Even though I had shopped and done business here for years, the owner came out and followed me…read morearound, telling me I looked like I was going to steal something. I did nothing to deserve being treated like that. Never going there again. Nor should you.

This is a top notch jeweler. Both Pam and Heidi are the type of qualified, knowledgeable and…read moreprofessional people that everyone hopes to deal with when they are contemplating a jewelry purchase, You WILL NOT BE SORRY. Their Jeweler, Scott, is the best, most talented artist and will not disappoint. I am over the moon happy with the many pieces that this business has helped me with. This place is as good ad it gets!

I was very happy with my experience at Bergeron Jewelers. I came in looking for something specific…read moreand they were able to custom make it for me, and faster than expected too. Everyone was so friendly and helpful! I highly recommend them and I would not hesitate to go back.

Very professional and fast. Had 3 rings combined into one for my husband. Had done for Christmas.read more

Did an excellent job on resizing a ring for my wife! I look forward to have them work on other…read morerings in future.

disappointed in the service I received in-store today. A friend and I came across this great little…read moreshop while visiting town for a conference and purchased a necklace for $65, and a few other items. Before we left we realized the chain was too short and asked if they had alternate chains or a matching extender. They did not (totally fine) so we asked to return the item. The sales associate said they would only return for store credit even though we hadn't even left the store after the initial purchase before realizing the chain wouldn't work. We indicated we were from out of town and couldn't use a store credit but she wouldn't provide a refund and when I mentioned that was an odd policy considering we had the receipt and had just purchased she gave me a snotty look. So.... Great store, very disappointed with the return policy and service and will not encourage other conference goers to shop there.

I have a friend that purchased a beautiful purse, came home and all her stuff didn't fit…read moreunfortunately. She went to return it and they were rude and said she couldn't. (They never told her you couldn't return it) they didn't apologize and basically said you can have store credit don't know what to tell you. It's really sad that small business's aren't taking care of locals

Couldn't find anyone in the area to replace my watch battery without sending it away and taking…read moreweeks. They replaced my battery in minutes and only charged a small service fee . Good deals and great service . Highly Recommended !!