Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

I haven't had my eye check in longer than I care to mention. I was up front about this…read more From the moment I walked in here, I felt very taken care of! Their paperwork explained very thoroughly what to expect during my visit, what my insurance would, and would not cover, and what other diagnostic test they offer to better know the health of my eyes. There was a lot of up and down sitting, and going from room to room, but it was all kind of necessary. I didn't feel "cattle herded" though. Dr. Tran was so personal, professional, and pleasant! She made the testing seem so effortless, talking with me in between the exams she was performing. Compared to other eye exams I have went to in the past, this place stands out for impeccable customer service they offer. Will recommend to anyone I get the chance to

Dr. Gerstein, staff, and facilities are superlative! The result of my surgery has been astounding…read more There is no greater recommendation and compliment I may pay.

Everything went well. From my first appointment, I was impressed with Dr. Gerstein. I needed to…read morehave cataract surgery. He explained everything clearly and answered all my questions. His head of surgery, who scheduled me, got me through this process efficiently. Every question I had was answered. The day of surgery at the surgery center was perfect. All staff was efficient and helpful. The procedure took about 15 minutes. My follow up appts with Dr. Gerstein have been excellent. And i couldn't believe how well I'm seeing. I'm going back for the surgery on my second eye in about 2 weeks. I know I will continue to receive this A+ service of Dr. Gerstein and his staff, as well as the surgical center.

Went to have cataracts checked. Office staff were very nice and efficient. Doctor is caring and…read moreknowledgeable and assured me that everything is fine. We just need to remember, i does take time to do a thorough eye exam, when eyes are dilatated

I had cataract surgery done by Dr. Andrew Lewicky. The results are amazing. Several staff members I…read morespoke with at the hospital said this is the doctor they'd pick for themselves because he's such a perfectionist. Highly recommended.

Very rude, angry tone in 5 minute interaction. I did nothing to provoke this fellow. He reprimanded…read moreme because I did not list every over the counter lubricating eye drop I recently used by brand name. I don't intend to return for such nonsense. Dr. Gerstein might remind himself that he is taking care of humans, that physicians don't have license to talk to patients like they are very naughty children and that he is getting paid a lot of money to talk to this patient so rudely.

I had cateract surgery a few weeks ago and posted a great review at that time. Wanted to add that…read moremy eye had a sudden flare up which was painful, lasted all day and freaked me out. I called them thinking it was a waste of time since it was a Saturday afternoon. A pager number was left in the recording! I'm used to hearing "go to your closest emergency room" message from health practitioners. Awesome. I got a callback in a few minutes and a follow up call the next Monday. Outstanding patient care. Outstanding.

Dr. Hapner is truly outstanding. He is exceptionally knowledgeable, professional, and genuinely…read morecaring. His expertise made a meaningful difference for my family. My mother was experiencing an eye infection, and he addressed it promptly and effectively--she felt relief right away. He also got both of my parents' eye prescriptions correct on the very first visit, which they greatly appreciated. They were extremely happy with their care. I would also like to commend the front desk staff for being so accommodating and helpful in arranging a quick appointment, especially since my parents were visiting from out of town. Thank you to Dr. Hapner and the entire team for such excellent care and support.

Been coming to this place for a few years. They seem to be very busy especially in the weekends. If…read moreyou have an appointment expect to be seen an hour or more after your set time. This beats having an appointment. On another note, I came to pick up my contacts and the lady tells me it's going to be a while! I get it they are busy but how difficult is to ask for my name look for the box of contacts and just hand them to me? instead she tells me to have a sit and it's going to be a while. Not really get why she will have me waiting to deliver one box of contacts. Not cool

After having detached retina surgeries (3) and cataract surgeries (4), I can offer a review and…read moreshare why there are a wide range of opinions on Kovach on Yelp. I was directed to them after my optometrist after finding a detached retina. Kovach (Lincolnwood) was able to see me the next day, and surgeon (Barrington) recommended surgery right away. The surgeons and surgery staff (Itasca) are very professional. The main issue is communications and SCHEDULING. They tend to way over-book (Wheaton) and on multiple times I am waiting in the lounge for over two hours. Surgery - 4 stars, surgery support staff - 5 stars, communications - 3 stars, & scheduling - 1 star.

Don't trust them for correct financial costs. Doctor Kovach told me it would cost $3,500 for each…read moreeye, at the BASIC lense, and confirmed by his billing office. i called Medicare and they said the basic lense if fully covered and no out of pocket cost. And then I left several messages, and they NEVER returned my call. AND the doctor TRIED to urge me to buy the more expensive lenses, which I didn't want. ( I thought I would have o sit there to listen to a sales pitch for a Time Share in El Salvador) AND they told me that there's an additional charge from the Surgery Center, but said they didn't know about their charges, and I had to call them. Imagine, sending hundreds and hundred of patients to that center and hove NO IDEA what that costs?? DON'T GO TO THIS OFFICE.

I had a great experience here! I didn't look at yelp before I went and I probably would not have…read moregone if I did. That's sad because I got amazing service here. The front desk staff is reserved, but not unfriendly. This is a medical office, not a retail environment. I work in the medical field and I found them to be very professional. Both of the doctors I saw were very kind (amazing bedside manner), professional and helpful. I went for an emergency visit for a scratched cornia. The diagnosed me quickly and accurately, Dr. Greenberg described the exact angle I had gotten scratched at. I was in an out in about 30 mins (that included filing out paperwork as a new patient.) I called at least 6 doctors to ask for an emergency visit before Eye Surgeons agreed to see me immediately. If you've never had the pleasure, corneal scratches are PAINFUL and being seen quickly is important. I am grateful for their help in this situation and I HIGHLY recommend their services! Thank you Dr's Greenberg and Goldberg! * I also want to add a comment regarding people who commented on the staff speaking "another" language. When I visited the office, many of the patients were speaking "another" language. It is an ABSOLUTE ASSET in healthcare to be able to communicate with patients in their native language or the language they are most fluent in. This means that the healthcare provider can get more accurate information regarding a patient's health concerns. I commend Eye Surgeons for being aware of the needs of their patients and having people working there who can communicate effectively. Everyone there also speaks perfect English, so I don't see why anyone would have a problem.

My experience at this office was extremely disappointing. From the moment I walked in, the…read morereceptionist was noticeably rude and unwelcoming. Instead of greeting patients professionally, she seemed irritated and dismissive, making the check-in process unnecessarily uncomfortable. When I asked a simple question, I was met with a short, unfriendly response. It felt like patients were more of an inconvenience than a priority. The overall atmosphere of the office reflected this lack of professionalism, which made the entire visit stressful. Customer service is just as important as the service being provided.

Had my annual exam with Dr. Alex Marshal yesterday, and again, was very happy with the service. He…read moreexplains what changes are going on with my eyes, and reassured me that there were no concerns that he found after doing the many checks needed. I moved from that area over 5 years ago, and there is another Pearl vision closer, but I am happy going out of my way to see Dr. Marshal and the friendly staff on Lincoln Avenue.

Dr. Alex Marshal is absolutely knowalagable in his business. I've been wearing glasses for 20+…read moreyears and contacts for 18+ years, so got to see many eye doctors over the years. The last 12 years I have been Only coming in to see Dr. Alex Marshal for his expertise. My contacts are always matched perfect before I leave. Big line of glasses for all and lenses installed on site. Friendly ladies, Willie and May, always confirm my appointment, as at times we all forget and call for follow-ups. I drive 45 minutes as this place is everything you need for your eye care! Thank you all!

10/30/20 - I went back again after 2 years to get my eyes retested just to make sure there aren't…read moreany changes for the worse. I figure it's better to be safe then sorry, besides I have eye insurance & I figured I might as well get my vision checked before the end of the year. As always Dr Lau is very personable & did a great job being very through w/the eye exam.

Saw him in October 2024 and my husband in November 2024. Great doctor -- give a lot of attention to…read moreour needs -- didn't rush at all. Waited till we were were comfortable.His office. Staff is also very nice and caring. I highly recommend him.

Fair, honest, and thorough. Those are the words I'd use to describe Dr. Chikaraishi…read more Let's be honest, most medical professions have become assembly line operations. You're in, you get sped through a set of procedures, and you're sent on your way. Not here. This guy gave me one of the most thorough eye exams ever, and really "dialed" in my prescription. I'd recommend him to anyone.

I saw Dr. Mark for the first time today. He was so nice and took plenty of time, the process didn't…read morefeel rushed or like you're a station on an assembly line. He took time to explain everything and he listened. He's very approachable, professional and did a thorough exam. The office is simple, clean and comfortable. The staff is super nice and helpful with insurance questions or selecting a pair of glasses. An all around good experience!