These guys suck have no clue how things work. Refused to offer service on ASCME tank that was…read morepermitted and inspected by town.

During the recent 7-day power outage I needed my propane tanks, [associated with my…read morehouse-generator], checked after 4days as we were heading into the weekend. I've been partially paralyzed for 12yrs and rely on an electric chair 24hrs/day. I was nervous that I might run out of fuel. Quality Propane greatly relieved my anxiety by directng my son on how to verify the status of the tanks [which was completely different from my generator manual] and assured me there was fuel for 4 days or more. Quality Propane, living up to their name, set an appt and filled me up 2 days later. Promptly returning my call, courteous and knowledgeable, I couldn't ask for more. Thank you Quality Propane!

JC Tefft Oil truly has some of the best oil prices in the state of Rhode Island, which is one of…read morethe reasons I chose them for my deliveries. I'm new to New England--I was born and raised in Minnesota--and I moved into my apartment in November 2025. I scheduled my first oil delivery with Tefft in December and paid $281 for 100 gallons. The process was smooth. A very kind representative (whose name I unfortunately didn't catch) helped me through email due to phone issues at the time. She collected my address, phone number, and payment information, and the delivery went perfectly. However, my second experience was the complete opposite. I emailed a request for delivery on Saturday, February 7th, and later reached someone by phone that same day. She scheduled me for February 11th-- the earliest available date--and told me she couldn't quote a price yet. She mentioned I could call the day before or day of to check the price, but she never said I needed to call back to confirm it. She verified the last four digits of my card, so I thought everything was set. On February 11th, no delivery arrived. My tank was still low, and I spent Wednesday night and Thursday morning playing phone tag. When I finally reached someone Thursday afternoon, the same representative told me she had never scheduled my delivery because I "didn't call back to confirm the price." At no point was I told that I had to confirm the price before they would deliver--only that I could call if I wanted to know it. I had clearly scheduled 100 gallons for February 11th and confirmed my payment information. Because of this miscommunication, I won't be using this company again. I understand the challenges during busy winter storms, especially for one person handling high call volume, but the lack of clear communication is unacceptable. I was able to schedule another delivery with them for tomorrow, February 13th, and she again confirmed the last four digits of my card. I'm hoping it actually arrives this time. Please consider hiring more staff--one person juggling all incoming calls for oil deliveries simply isn't enough.

Had the most unprofessional and insulting experience from a business. Had them over 8 years. They…read moredelivered oil to the wrong house on my property which left the house in need of oil. House had no heat. Temperature going to 10. Called to ask for delivery that day stating my pipes would freeze. Judy's response was "we will not deliver to your house any longer. Our driver didn't know what house to deliver the oil." I had given her distinct and explicit description of the house. Large house. The only one with a porch on the right side of the driveway. After coming for 8 years, now you do not know??? I told her that was not very nice of her as this is at 3 in the afternoon and I am not sure I could get someone new. She then hung up on me. They should not be allowed to be in business with that attitude and lack of service.

I wanted to switch from an electric stove to a propane stove. I called New England Gas Guy and…read morespoke with Shayle. He was professional and came out that same day to discuss what I was looking to do. His price for installation and converting my stove was reasonable. He obtained the required permit for us. He also directed me to a more reasonable propane company. Of your looking for good quikty work I would differently call Shayle.

From the owner: New England Gas Guy -Installing interior and exterior gas lines…read more Propane appliance installs, light repair, and conversions. Licensed and insured. All NFPA codes and permit requirements are followed. Contact for free estimate.

This company is far from a professional service. One hand does not interact with the other,…read morecommunication is terrible and nothing is easy about working with this company. I'm sure there's nice hard-working people that are a part of it but it's a shame that the management cannot set them up for success. Canceling the service and asking them to remove the propane tank, was like pulling teeth

I would only recommend to people I don't like! Multiple…read morevisits, didn't know what they were doing...replacing parts one after another...trying to run down problems they were creating at big cost to me...Ultimately, they walked away saying they were done and the furnace still wasn't working, but were glad to come and install a new one for me at big price tag...I then hired National Refrigeration who came and fixed the issue Buckley created in 1 hour and a very reasonable low cost...wish I could give a minus stars review...

Called for an emergency oil delivery (not a regular customer). Michelle, on the phone, was…read moreextremely pleasant and understanding. Oil was delivered within a couple of hours and the driver took time to speak to my wife about the filler cap being off and put something in the tank to prevent a problem with moisture. Definitely a 5 star company. Rethinking my current long time oil provider

2 DAYS BEFORE a blizzard!!! I called, they made no promises but said they'd try. To my amazement…read moreoil was delivered early next morning! That in itself is worth 5 stars, but the kindness, appreciation and tone delivered by everyone at the front desk is just amazing. I've become so used to being dealt with a certain way that I was actually taken aback by the kindness. "Oil co. Restores man's faith in world" lol

ALL PROPANE PLUS CUSTOMERS: I am writing this to warn other homeowners about the gross negligence I…read moreexperienced with Propane Plus. My home that I purchased less than a month ago, was unable to maintain temperatures above 55-57°F, significantly below the state legal habitability standard of 68°F. Despite two separate service calls sending Anthony Watts, this company's "expertise" cost my family over $1,300 in unnecessary expenses and weeks of hardship. The Failure of Due Diligence: During the first visit, the technician dismissed our concerns, claiming the unit was "fine" and that the cold was simply due to having an "old house." Keep in mind our heating system is TWO years old. I was charged $300 for this dismissive and incorrect assessment. When the issue persisted, my young children are freezing, and I called them back for a second look, the technician performed a combustion test and again insisted the system was functioning perfectly. Although the house never broke 57 degrees while the heat was on. The Reality: After two failed diagnostics by this firm, I hired a second company. They identified the issue within minutes: the main supply line for the first floor was completely disconnected. This is a textbook case of professional negligence. For a technician with "10+ years of experience" to miss a detached main trunk line while 80% of my heat was pumping directly into the attic is inexcusable. I have numerous photos for reference. Because of this oversight, my system ran continuously for two weeks trying to heat the outdoors. This resulted in: $1,000 in wasted propane burned in just 14 days. $300 in service fees paid to a company that failed to perform a basic visual inspection of the air delivery system. Safety concerns for my family, as we were left in a freezing home during peak winter. If you are looking for a company that performs thorough troubleshooting and respects your hard-earned money, look ELSEWHERE. I am currently seeking a full refund for the service fees and restitution for the fuel damages caused by their lack of professional care.

I am a new customer. So far so good. Very professional and thorough. Family owned. Answer all…read morequestions and more.

Fantastic hardware and home goods store…read more The store is our go to before we head over to the big box stores and invariably saves us a trip and quite often saves us. money. I'll always support local business but they make it easy Need spray paint they had it sawblade, they had it birdseed on sale and suet they had it birdfeeder They had it with a great selection plumbing supplies they had Door knob set , screws, carabiners they have it Extensive canning supplies / you get the picture!! I could go on a long list of items we've been able to purchase less than 5 miles from our house and save heading out to a neighboring town service is exceptional. someone says hi when you come in the door and they walk you back to what you're looking for they don't use vaguely point down an aisle They will put on special orders for us when we needed things and had them there within a two days!

I just left this establishment in kinda shock. Firstly I…read morewent in the store to purchase a couple of small hardware pieces. I couldn't find anyone to help me find what I needed so I searched high and low until I found what I needed, which is all fine. I went to the register and placed them on the counter. The cashier asked what I had. I told her. then she asked how much did they cost? I responded that I did not know. she sarcastically said that the prices were right in the front of the bin that I got the items from. then she just stood there staring at me. as a short pause went by. I asked. Do you want me to get the price for you? she said. would you? so I went back looking for the item got the price and gave it to her. she rang me out abd I left. it's not my job to search for prices in the store abd in fact I should have told her a lower price but I'm too honest to do such a thing. in all honesty, I should have just went to Home Depot to spend my money because this establishment has zero customer service. I will never step foot in here again. the woman behind the register is a sarcastic, cocky, lazy employee that should not be working with the public.

No heat at 10:30 0n a Saturday night. Called DuPuis they had a tech on call, Justin, he was at my…read morehome in less than 45 minutes. He diagnosed the problem, circulation pump, and had the part with him. 90 minutes after the call my furnace was up and running. You can't get better service anywhere.

Now that I am doing business with Price Rite Oil, I have learned what good customer service looks…read morelike... The highly unprofessional behavior of their service manager (can you say anger issues?) is reason alone to take my business else where....

Landry and Martin Oil is the BEST oil company available. Their passion and experience for heating…read moreand cooling homes is incomparable. They have provided me and my family quick cost efficient service and delivery. I would highly recommend them to all.

If I could give them negative stars I would...I have been a Landry and Martin customer for about 7…read moreyrs. The only reason I stayed with them so long is because they did the installation of our heating and cooling system when we purchased our house and it was under a 5yr warranty. Our cooling system never properly worked and every year I had to call them and complain. They would send someone out and I'd be assured that it was the last time I'd have a problem but the next year my central AC would not work on the first hot day of the year when I turned it on. This went on for 5yrs until they would no longer come out because my system was no longer under warranty. I finally had a professional come out to inspect my AC system and he uncovered numerous issues from the unit being installed inappropriately in the attic to a Freon leak so it's pretty obvious that L&M was just putting a band aid on my system until they were no longer contractually obligated to fix it. Also, there oil is on avg. a lot more expensive than their competitors so we stopped using them to fill up our oil tank but we kept them on to service our burner until this year when they informed us that they would not come out to our house because we didn't buy oil from them, even though they sent us a renewal form and we paid them $200. Full disclosure it does say on their agreement that you have to buy from them but the agreement is pretty wordy so I must have missed it. I would expect them to run their business a little tighter and not even send me the renewal agreement or the reminders to get my burner serviced if I no longer qualified for their program. The bottom line is my experience with this company has been pretty frustrating and I really question their integrity after learning of all the issues associated with my AC. I'm sure that there are more reputable companies out there to spend your hard earned cash on.