While this isn't the largest Big 5 location, it is incredibly convenient and consistently stocks…read morethe essentials we need. We typically stop by once a year to pick up soccer or baseball cleats for the family. The staff is generally very helpful, though it's worth noting that their inventory can be limited, so they may not always have the specific size you're looking for in stock. Overall, it's a reliable spot for quick sporting goods needs.

The store is not huge so they have a limited inventory on all types of sporting gear, but it's a…read moregreat selection for it's size. We came in to check on weight lifting gloves and they had exactly what my girl was looking for with their limited stock. I was browsing the shoe racks and they have some good deals.

Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

This review is based off my experience in ordering a letterman jacket for my son. I called in…read moreadvance to get an idea on how the process was and a estimated amount of the jacket and patches. I was greeted by a young lady who was very helpful and resourceful. I went in to the store and began the ordering process and customization, you will need to set a few hours aside for this lengthy visit. Mia and Sophia , the workers at Jeffs, were so patient, extremely helpful and provided their suggestions based off of their experience . I was so pleased and happy with the results and how very well our experience at Jeff's went. Thank you again to Mia and Sophia for your assistance.

great archery supply store. Jeff called me right back after I left a message. He sounds very…read moreknowledgeable with archery supplied. I purchased three dozen XX75 aluminum arrows from him. Fast, safe shipping. Thanks again! I'll be Bach!

Great place! Customer service is very knowledgeable. Would come again. Helpful place. Great…read moreselection of items

We wanted to check this place out because it was recommended as a good place to get inexpensive…read moresports and exercise equipment especially during Covid. Upon entering everything is sorted in sections, they have a variety of things for sale and they have signs for trade ins or buying your old things as well. Some items are expensive because they are the higher quality or limited editions. They also sold used bikes and many you might need to ask staff to take a look at quality and price. We looked around and we asked about the bikes and was able to try one of them to see of it'll work for a particular body size. The staff were very helpful and they all helped answer questions. Overall, I think of we'd like to get something and don't have to spend much, we'd come back and ask and hopefully they have it!

great customer service just bought some gear…read more.. pretty sure ill be back for more soon.. great location TAP in..

I came to exchange a uniform that I had bought for my daughter she inspected it and said it was ok…read moreto exchange it. I still like to do it old school and go to the store and see what I am purchasing in person. They do great phone repair and their equipment for various martial arts and boxing is great. You must say hi to Luna for me.

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

Amazing location I've been here a few times and they have really good deals also the staff are…read moresuper friendly and always ready to help

Like I always say complete honesty. A little disappointing…read moreThe supposed 70% off sale was not ,,,, literally wasn't there. They had some items but not like the emails that I received from big Five . not even close.. The people were nice that worked there. They're helpful and offered Service, but I went because of the sale and I had three racks of miscellaneous items. And that was about it. I found it a little strange because I've been to other big five locations and they've had way better sales. A ton of deals. So to break it down,,,, The service was good the selection was not there, and since there's no good selection, there wasn't really any values. So I apologize, but I can only give you two stars. (Side note) And I don't recommend this location.

Logan was absolutely helpful in selecting what I was looking for. If anyone knew airsoft gear it's…read morehim. Not only was he knowledgeable but he was also short and sweet about everything. Really great experience. Will be coming back.

Logan Sanchez, was very help and very knowledgeable when it came helping select the right product…read morewhen getting back into airsoft for the very first time in years. He help me navigate through what would've been a difficult process, and probably what would have been a costly mistake for the type of field I go to. His knowledge and expertise really help me feel confident,in the product I purchased. I'd personally would seek out his advice again in the future, for my next Airsoft event.

Rebecca helped me out today although I was early to pick up my firearm. She was very polite and…read morerespectful despite my error on timeframe ..... came back at the allotted time and bought everyone Starbucks ..... this will be my new turners as I have only had pleasant dealings

Been here many many times…read more Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

This store is a lot calmer than the Citadel, and they have just as good of sales--if not better…read more The guys provide great customer service, but the female employees, not so much. They tend to huddle together and gossip instead of helping customers. The cashiers are great, and there's security at the entrance, which is a plus. There's free parking in the back, or you can park on the street in front. Overall, I prefer shopping at this location because it's much more relaxed and less chaotic than the Citadel.

Loved the store the moment I walked in. A few weeks prior, I visited the main Nike Company Store at…read morethe headquarters in Beaverton, OR. The staff was great, informed me about sale items, This location has it all, clothing, shoes, back packs, gear and equipment. You can find something for the entire family, I did. Street parking is tight so be careful where you park