We've been looking for a dishwasher for awhile. Lowe's. HD. You forget about local places since the…read moreworld has gotten so connected. Decided to check at Stevenson's. Friendly. Helpful. Informative. And local. Live here. Shop here. Wonderful experience. Next appliance need this will be our FIRST stop.

Thank you Stevensons Appliances, Pete went above and beyond being helpful. I needed a gas range to…read morereplace my dear mother's 50 year old gas range that was starting to feel it's age. No one else (big box stores) in town offered immediate availability...(3 weeks at best was unacceptable). Stevenson's offered to sell their floor model if I wanted and they didn't have in stock. I couldn't be happier my mother has a new Frigidaire Cafe model in the house on the same day (4 hours after I bought it). Customer service like it use to be. I know where to go next time I need an appliance.

Tech came out "fixed ice maker" had ice one day and never came back. Really good at taking my…read moremoney NO STAR

I called early afternoon and Mark assured me he would be here the same day. He arrived late in the…read moreday. I looked on Youtube to see if I could do this myself. I possibly could have. The parts were hard to find and they were expensive. Mark determined it was a fix that did not need new parts and he made the repair in a timely fashion. I will keep his number on speed dial.

This Home Depot on Trenton, just east of 10th, and next to HEB, is the closest one to Edinburg…read more There's another off Hwy. 83 in Pharr and a third in Mission. As all Home Depot stores, they carry all kinds of home improvement construction and home maintenance materials, tools, appliances, lawn and garden, electrical, plumbing, and more. This one also rents equipment like trucks, trailers, excavators, forklifts, landscaping equipments. power washers, ditch diggers, and other power tools. In the past I have rented ditch diggers and drain cleaners. The prices at Home Depot are usually on par with their competition. On my last visit, all I was after was some Mulch for my flower beds which they had on sale 4 bags for $10. The young lady at the cash register was friendly and helpful. She verified which mulch I wanted and rang me up, then called for a young man to help me load it into my truck. The young man was notably unenthusiastic but he was respectful and did his job well. I usually go to their competitor because of the location, but my experiences at Home Depot have been positive overall.

Outdated Business Model, Poor Customer Experience…read more I recently assisted with a paint color issue that revealed a much bigger problem: a business model that no longer works. After applying the paint and letting it dry, the color was clearly off. I returned to the store, and while the paint department made an adjustment to darken it, the issue remained. What followed was worse than a bad batch of paint -- it was a clear lack of accountability. Customer service and a different employee in the paint department made it clear: no returns, no solutions, and essentially, "sorry, but that's it." This kind of response reflects a business practice that values short-term transactions over long-term customer relationships. There was no follow-through, no ownership of the mistake, and no interest in keeping the customer satisfied. In contrast, companies like Lowe's have moved forward with customer-first models -- they understand that service doesn't end after the sale. If you're tired of businesses that operate like it's still 1995, it might be time to take your business somewhere that's actually evolved..

From the owner: Conn's HomePlus® McAllen, Texas is your one-stop shop for quality household appliances, furniture,…read moreelectronics, mattresses and more. This spacious store provides all of your household furniture, appliance and electronics needs.

I walked in Thursday afternoon to get my usual closing gift for my client. Teapot is always my…read morefavorite. I usually have my flowers with me as I walk in. The two employees that have been there forever are always so helpful. They cut the flowers I bring in and add water to whatever I decide on. Well this time was a different experience. As the young girl rang me up and older lady was standing at the counter and I asked if she can put the flowers in the pot and add the pretty pink bow they always do to complete the look. Well, she yelled at me and said "she can not put the flowers in" here I am thinking maybe due to COVID. But no, she just didn't want to do that for me. I tell her "your employees always do it for me" with this confused look in my eyes (wearing my mask) well she ripped the flowers out of my hands with attitude and walked away. I asked if she was the owner and the you g girl said yes. I was appalled by her customer service. A few minutes later she came back with the teapot and my flowers in her hand and said "i asked all my full time employees if they do this and they all said no!" She hands me my pot and flowers and I in shock!! The young girl that had helped me apologized for the owner as she walked away and closed the door to the back room. Here I am helping small businesses out and I get yelled at and called a liar!!! Here are a few photos taken at her store where they put the flowers and pink bow for me with no Complaint!!! You all lost a loyal customer and I will never walk in your store again!

If you're looking for McKenzie Child gifts....this is the place. Excellent customer service and Kay…read moreis the best! A must stop for shopping for a nice gift for someone. No Mother's Day, Christmas, or birthday passes without a stop here!

Mattress galleria is a scam with their warranty. I paid 4000 for my mattress n it's got holes in…read moreit. They came by to check it and don't approve to replace it. When I asked what procedure the do during evaluation they hadn't even done it correctly. Now they don't even want to speak to us see I in court!

These people are thieves and liars. Because of them and LG my family and I did not have a stove for…read moreover a month, after it was found to have a propane leak. These people are also dangerous, as they also told LG, the stoves manufacturer, that they had NOT found any leaks after checking every valve, even though they never moved the stove to take anything apart. They never showed up when they were scheduled to and yet they decided to close the ticket and label their job as "complete," without a valid explanation. This made sure LG paid them for wasting my family's time while doing absolutely nothing to solve the issue. Then, they had the audacity to want to fix my father's washer, as if nothing had happened. I wouldn't trust them to fix a sandwich, much less anything your family needs to run a home.

I would not nor did I end up use them. After a pleasant experience to check the fridge I was…read moreexcited to get an estimate. 36 hours later I had to call and tell them they had 30 minutes or I was going with someone else. They called back 10 minutes later with a quote for about the same amount as a new fridge. Needless to say I begrudgingly paid their trip fee that I did not feel they deserved and moved on.

Armando and Nathan made the installation quick and easy! Their are super friendly, kind,…read moreknowledgeable and were so patient especially dealing with a senior citizen with very limited tech know how. Geek Squad is THE VERY BEST! Shout out to Kate who took my call on 12/19/25 and I got to order everything on the phone with her and she even arranged next day scheduling!!! AMAZING BEST BUY AND GEEK SQUAD REPRESENTATIVES IN THE WORLD!!!!!!!!!!!!!!!!!

Yesterday I brought my iwatch in for a battery replacement, which is covered with my AppleCare…read moreplan. They told me their system was down and that I should come back tomorrow (which is now today), so they could submit the order. I specifically asked her if I could just deal with Apple directly and she told me no, because it would be more expensive. At which I said not true, because the battery life is below 80% and in the range for it to be covered for repair. I don't know why she insisted I come back today, but when I did a different employee told me that the system isn't down it's a problem with the serial number of my watch. I don't doubt it, as the previous employee had written my information down wrong including my name and phone number and had to update it! I grabbed my watch and left! Go to someplace different folks, this place sucks! They act as if gas is cheap and we can drive a long way to come see them only to not get service!