Visited the Morgan Hill site after my PCP moved down from Willow Glen branch…read more * Location: Easy to find, plenty of parking * Staff: Front desk, nurse, & medical staff were all professional, kind, & helpful * Scheduling: Easy to make through MyCare app * Type of Care: Minimal wait time after check in, thorough discussion during appointment, quick lab orders to move onto next steps. This location is farther away, but it was super helpful to see my same PCP, continue care plan, & keep health records intact!

This review is for Dr. Morgan. Dr.Morgan is the best doctor…read moreever!! He is so caring, listening to all my medical issues and concerns. He is very honest and tells you how it is and what he recommends. He was located in San Jose then moved to Morgan Hill. I will travel to see him because he's that good.

I've been a patient of Dr. Bennett's for about 10 years. I've never had a negative experience, she…read moreis very consistent and pragmatic. I'm someone who tends to get overly paranoid and she relays information in a way that calms my fears. I've never doubted her knowledge or questioned her care plan, or had issues getting needed appointments both "urgent" or routine visits. She is very responsive in the patient portal as well. Highly recommend!

Unprofessional! One word to describe this doc and her practice…read more Don't know why every one is going gaga about her. She says that she is accepting new patients, but I signed up in March and was told the next appointment is available in June and then come May, they say the appointment is now moved to September! So, this means I wont' have a PCP for 9 months!!! It's faster to meet doctors in countries where Healthcare is free!! Ridiculous.

Office was organized and the nurse helped me get settled in quick. Doctor took time to go over my…read moresymptoms and gave me clear feedback about what might be going on. They were calm and respectful the whole time. Not perfect but overall a good experience and I felt comfortable.

Dr Morgan has been such an amazing and down to earth MD as he will takes his time to personally…read moreengage and talk with you as if I have known him for years when I just started seeing him for just a few years. He is very knowledgeable and resolves issues and follows up which are key points in a great MD, and they do not make them like him anymore. Me and my husband are both patients of Dr Daniel Morgan we hope that he doesn't leave the area as it took us years to finally find a good MD.

They were at least sort of "up front" with me. Called looking for a local PCP where I can get my…read moreannual physical, etc. and have a doctor to call when I need care. But this office markets themselves as a 'Concierge Doctor' that requires an 'annual membership' that is in the thousands of dollars per year. All this to get "extra tests", same day appointments, etc. And of course, none of this I am told is covered under my medical plan (without even checking my plan). Hey, if that works for you, great, sign up. But it sounds like to me they will either be "upselling me" on a medical issue they 'found', or I'll just be paying thousands of dollars to gain same day access to a doctor. Which, honestly, I can get same day online via telemedicine.

Awesome family practice doctor. She has been great with needed referrals and treatments when…read morecomplex health challenges arise and will listen carefully to your health concerns and make you feel like your input into your care is important and you feel like this is a true partnership in your healthcare journey. Her staff is caring and excellent with follow up when needed. I have been advised by her staff that Dr. Shiva will be reducing her work hours due to family commitments and will be adding a PA or NP to help with the workload and my next appointment will be with this new addition to the office, so we will see how that goes. Plenty of parking close to the door. Easy access for the mobilty impaired. The office is clean with modern equipment. The waiting area is small but had alway felt "not crowded." I highly recommend this office and the high level of care I have found there.

Every time me and my wife need assistance from the young ladies at the front desk or by calling we…read moreare treated in a way of really carering about our needs, making us feel welcomed. Really appreciate their approach and the help they provide us. Also is good to look at their smiling and happy faces Emilio and Angela de Sousa

I went to this lab to have my glucose tolerance test done. I checked in at 11:00 AM, drank the…read moreglucose solution, and had my first blood draw. I then asked the staff member what time I needed to return for my next blood draw. I was told to check back in at 1:00 PM at the front desk. I waited for two hours and returned to the front desk at 1:00 PM as instructed. However, the front desk receptionist, who was different from the person who initially performed my blood draw, told me that I was supposed to have a blood draw every hour and that I had therefore missed my 12:00 PM draw. I explained that this was not what I had been told when I initially checked in. She apologized, and I asked to speak with a manager. I was told that the manager was not in today. I am extremely frustrated by this situation. I fasted for over 12 hours, rearranged my work schedule, and spent hours at the lab, only for the test to be invalid because of incorrect instructions from the staff. It is incredibly frustrating that the staff member who initiated my test provided incorrect information, and there was no manager/supervisor available to address the issue or ensure that person who messed up take accountability for what happened. This is especially upsetting because I am on a time crunch and will be leaving for vacation soon. Now I have to contact my OB/GYN to request a new order and figure out when I can repeat the test, all because of an error that was completely outside of my control. This entire experience was extremely frustrating and absolutely unacceptable. I hope the lab reviews what happened and addresses this issue with its staff.

Sutter Health Pediatrics Office:…read more Three stars given--Dr. Whitney has been great, but the inconsistency in care with another doctor brought down the overall experience. I had a very disappointing and frustrating experience with Dr. Marisela Madrigal. My baby's appointment was scheduled for 4:45pm, and I arrived at 4:55pm--10 minutes late. While I understand the policy to arrive early, the way she handled the situation was rude, dismissive, and lacked empathy. Instead of approaching it with understanding, she spoke in a condescending tone about how I should have been there at 4:30pm. She then asked if I "just needed a refill" and implied that was all she would do, rather than actually seeing my baby. This was especially frustrating because I had already tried to request the refill through CVS, and Sutter required my baby to be seen. My baby has an ongoing diaper rash, and the prescribed cream is the only thing that works. As a parent, managing timing with a baby isn't always perfect--but being 10 minutes late does not justify being treated poorly or having your concerns dismissed. I wasn't significantly late, yet she repeatedly emphasized that the appointment was only 15 minutes, as if that was all she was willing to offer. What stood out most was the lack of compassion. It felt like because I was late, my baby's care was no longer a priority--which is concerning in a medical setting. Also, the way she spoke to me was not okay. She talked to me as if I were a child, which was extremely disrespectful and unprofessional--especially in front of my baby. The way she acted in front of her was completely inappropriate and honestly not the kind of behavior any parent would want their child exposed to. Is this really how patients are treated? Her facial expressions matched her tone--cold and dismissive--which made the interaction even more uncomfortable. I remained calm and respectful, but the experience was upsetting. I would not feel comfortable seeing her again and would not recommend Dr. Madrigal based on this experience. Dr. Whitney has been absolutely wonderful for my baby. He is always kind, patient, and genuinely attentive during every visit. You can tell he truly cares--not just about treating symptoms, but about making sure both baby and parent feel heard and comfortable. He takes the time to listen to concerns, answer questions thoroughly, and never makes you feel rushed. As a parent, that level of attentiveness and reassurance means everything. It's not always easy finding a doctor you fully trust with your child, but Dr. Whitney has consistently been reliable, compassionate, and professional. I'm very grateful to have him as my baby's doctor and would highly recommend him to any parent looking for someone who truly cares.

Do not trust this doctor with your health or the health of those you love!!…read more My husband went to Dr Kroll for 18 months in pain, with a history of skin cancer, and with a lump. She ignored all of his symptoms, including noting some as psychiatric. She never physically examined his lump or ordered imaging until he demanded she do so. He now has terminal cancer that could have been diagnosed over 18 months earlier if he had a doctor who took him seriously. He is 45 and much too young to be in this position, at the time of his diagnosis his tumor was the size of a softball, and still ignored by Dr Kroll.

She has been central to our grandma's care. Her dedication, ability to understand every need, and…read morecommitment to the highest quality care plan has been a blessing to our grandma's quality of life. She is an Amazing doctor.

I showed up for my appointment and the check in process went smoother than I thought it would. The…read morereceptionist seemed to know their stuff and helped me with the paperwork in a no nonsense way. I sat in the waiting area for a short time then was called back by one of the assistants. They were careful and walked me through everything they were doing. When the doctor arrived, they seemed calm and took time to review the notes and asked me questions that felt relevant. I liked that they didn't talk over my head but also didn't talk down to me. They explained things in a straightforward way and gave me realistic expectations. What stood out was how they broke things down into manageable steps instead of just flooding me with info. The appointment overall gave me a better understanding of my current state and what to keep an eye on. The staff handled things pretty well and I'd likely return here if needed.

I have been a patient of Dr. Nalawadi for at least 8+…read moreyears. She is truly caring for her patients, her knowledge is outstanding/fully impressive. Dr Nalawadi's Nurse Practitioners' Jaime and Alison are fantastic same qualities and absolutely caring and knowledgeable. In this office you'll find a wonderful, knowledgeable, hardworking and caring staff and with patience (I know because they put up with my calls and questions.) I feel very fortunate to have this office for my Primary Care needs. To the respectful Physicians' to the caring all supportive staff; to everyone in office, this note is long overdue and I appreciate you all!

Dr. Nalawadi is the best PCP I've ever had. She is really present, thorough and quick. She takes…read morereally good care of me. The office is well staffed so someone is usually able to take your calls. Love them