I showed up for my appointment and the check in process went smoother than I thought it would. The receptionist seemed to know their stuff and helped me with the paperwork in a no nonsense way. I sat in the waiting area for a short time then was called back by one of the assistants. They were careful and walked me through everything they were doing. When the doctor arrived, they seemed calm and took time to review the notes and asked me questions that felt relevant. I liked that they didn't talk over my head but also didn't talk down to me. They explained things in a straightforward way and gave me realistic expectations. What stood out was how they broke things down into manageable steps instead of just flooding me with info. The appointment overall gave me a better understanding of my current state and what to keep an eye on. The staff handled things pretty well and I'd likely return here if needed. read more