Probably the best hotel rooms in Shreveport. Our room was clean. Casino is clean as well…read more Sportsbook was spacious and nice. Not a lot of bj tables though.

The casino is beautiful, clean and wasn't cloudy with smoke. That's where the good things end…read more There are more quarter and 50 cent vgt machines than you see anywhere anymore, and I love playing those, but their machines are the tightest I've ever experienced. You may as well play a $5 machine ; that's how fast your money goes! We spent around $2k and had very few good wins and left empty-handed. You are also lucky to get a drink server at all. If you are able to flag one down, order your drinks 3 or 4 at a time. You are better off going somewhere else to gamble.

Nice rebuild and hotel is nicer but need a better ventilation system since they allow smoking in…read moretheir facility and the none smokers will need to wear some type of mask because of the smoke in the air. Eugene

Absolutely cheating the public in my oponion. I go in every week an loose $400 . Never win…read moreanything anymore. Bonus rounds that go threw cycle an pay nothing. They are not paying fair share. Not worth going anymore. Giving my crystal card back

Hotel is not busy and the room view was the roof AC units? Online amenities say hot tub? It's…read morethrough the spa only open until 5:30 pm for a $30 pass charge. Rooms are nice and comfortable but attention to detail with the advertisement is not honest. Margaritaville good food but if you order a salad as a side it comes out all at the same time. Too much food for one delivery.

My friends and I visited here for our Spring Break away from home. We've been working really hard…read morethe past couple years for our degree so I decided to treat everyone to this stay. I called ahead of time to make sure the pool was open because the pictures are what drew us in to begin with. The person that took that phone call and booked our stay told me "The pool is open, there is just no staff working the pool area. Drinks can be obtained by walking up to Margaritaville form the pool." I was the first one to arrive at the resort and I immediately walked to the pool to scope it out. Ghost town. No furniture, no cushions, no TV's, no activities. Just dirty and empty (during Spring Break). I ran into multiple couples throughout my stay that were ultimately "tricked" by the information we were given about the pool as well. The stairs to Margaritaville to grab our drinks were even closed off with yellow tape. I walked through the hotel, up the elevator and to Margaritaville to grab dinner and a drink. I asked if I could sit on the patio. The said "yes". However, the doors to the patio were locked. When I asked why they said "because the manager said it was too windy" Winds were only 7mph at that time- less than a breeze. There was a time, even, that after being rushed by multiple people at Margaritaville to order before the kitchen closed security approached someone from our group about their outside drink. Which was totally fine with us, we didn't know better but we tried to order before walking her drink back up to the room. They denied her requested and personally walked her up to the room for her to dispose the drink. We had a child with us and this was embarrassing and inappropriate. AFTER all of this they continued to hover over us. The restaurant staff and security. The restaurant forgot to give us our food that we ordered to go so we ended up waiting there for quite a while and the security asked my friend to empty her purse of her closed shooters. We were going to an event after dinner where yes, shooters are acceptable. I talked to a friend of mine from Oklahoma and said this can be normal behavior for casino's, but we did not know better. We are not from this state and we just wanted to have a fun carefree time during our break from school. I hated that we had a child with us to witness this. I felt tricked and lied to along with other guests at the resort. I felt embarrassed that I was the one to book this stay and my friends got treated this way. There were staff I had talked to that were so sweet that I had no problem with by the way. A lot of them were very friendly. The only ones mentioned above caused us any stress.

I was really on the fence about giving the Mayo 4 or 5 stars but I decided on 4 just because the…read moreroom was beautiful but had many small maintenance issues such as 1) Peeling black duct tape covering the windows edges. 2) Only 1 accessible wall USB port port 3) The refrigerator was not conducive for standing Wine/ Liquor bottles. 4) Minor paint peeling. But with that said everything else was perfect with clean, comfortable beds, large modernized rooms & the front desk personnel was very professional & helpful. One other note, the Mayo has an extensive history & a number of Movies/TV shows were filmed inside including Sylvester Stallones "Tulsa Kings" Next time passing through Tulsa we will absolutely stay at the Mayo again.

The room was very spacious, but the AC system is extremely loud and made it hard to sleep,…read moreespecially if you're a light sleeper. Customer service was disappointing. I asked to switch rooms, and while the front desk initially said there were rooms available, they later said they couldn't help and that the hotel was full. The way this was communicated felt dismissive and unfriendly. There were also maintenance issues: the safety deposit box was broken, the shower splashed water everywhere due to a poorly designed shower head, and the lighting in the room was inadequate. I needed a desk to work and asked to switch rooms again, but was told no in a way that felt unwelcoming. Overall, not a great experience. I wouldn't recommend staying here.

Excellent venue. Excellent show. Sound system was lacking .... a bit distorted…read more... But that didn't have a huge impact on the evening.... really great experience... I will be back

This venue is so amazing. Great sounds, great staff, and I love that it is not too big of a…read morevenue, but large enough to have a good seat no matter what section you sit in.

Of course we had to try out a casino being we've been cooped up all of this time because of the…read morecovid-19 pandemic. The casino is small, and half of the machines are currently turned off due to the distancing suggestions; so be aware that you may have to wait awhile to play your favorite machine. Masks are suggested but not required. I would say up there, it's 50/50 on mask usage. We stopped into Roni Peppo's, which is currently open from 1 p.m. to 8 p.m. for pizza. They didn't offer all of the topping options like normal, but they did have supreme, pepperoni, cheese, and a few other pizza options. For 9.00, it was sure a tasty pizza. I chose veggie. Love it when a veggie pizza has tomatoes on it. Gambling is subjective. You win or lose, and I don't feel you should ever rate a casino on whether you won or lost there. I happened to win a small jackpot, but I still rated the casino 4 stars because I do feel that they could offer more games than they do once they're back operational.

Fajitas quesadillas, don't order! I saved a review and waited to order agin to see if it were a…read morefluke deal. It's TRASH. We've ordered it twice and they call them " Fajita quesadillas" and it's just chicken, nothing more nothing less!

Nice stay at the hotel! Room was clean and quiet. Had dinner at the bar area and the food was good…read moreand the service was great. Starbucks in the morning was quick. Ubers/lyfts were easy to get from this location. I would stay here again.

One of the most amazing hotels in Tulsa area. It's huge with welcoming reception area. Spacious…read morerooms and very large multiple lobbies across. My friend and I decided to eat lunch in the restaurant and ordered the veggie burger. The chef came out and apologized and offered to make curried pasta with veggies instead. Simply delicious and one of the best pasta's I ever had ! It was served with toasted pita - which was equally delicious. The chef was kind and modest. Came back to checked if we liked it or preferred something else. The lounge is pretty awesome as well !! One of the best hotels in that area

Beautiful hotel in the heart of downtown Oklahoma. Nice beds that are clean and soft! Great hot…read morewater and pressure in the showers! They have an all day menu from 11a-11p, and a breakfast menu from 6a-11a. If in the area, give them a try!

Excellent beds. Best sleep in a year! Excellent hot water…read more Clean clean bathrooms. Quiet Good restaurant food. Dud I miss anything. ? Oh yeah.... Airport van service too. Friendly staff.