I was recently at the hotel/casino, since it's summer time my husband and I spend some time at the…read morepool, but there were a lot of kids, and we were not expecting to be kids at a casino pool, they were playing with a ball, splashing water over our drinks, one kid even mention that he just peed I y he pool, our time at the pool wasn't relaxing at all

Osage Casino has a sharp, modern interior and is well-kept throughout. The casino itself was a…read moreblast--lots to do with plenty of slot machines, table games, and dice options. We really enjoyed the live entertainment at both casino bars; both performers were fantastic and created a fun vibe. There are a couple of dining options, though one restaurant was never open while we were down on the casino floor. We ate at Thunder Bar and Grill, but service was nearly nonexistent. Our server vanished and we had to go to the bar ourselves every time we needed a drink. The staff we did see were kind, but it's clear the restaurant and casino floor were severely understaffed. Late that night (around 4 a.m.), we ordered pizza from Roni Peppo's--thankfully, it was open and the pizza was excellent. Unfortunately, our hotel stay left a lot to be desired. Our room's air conditioning wasn't working and the temperature stayed around 78°. When we called the front desk, they basically said there was nothing they could do. No effort to move us, offer a fan, or make the situation right. It was hot, uncomfortable, and impossible to sleep. Even more concerning, when we headed to our room, we noticed a group of about 20 young people lingering near the hotel entrance--clearly not hotel guests. They appeared to be waiting to follow someone onto an elevator to access guest floors. They looked unkempt and suspicious, and there was zero security presence. That felt unsafe and unacceptable, especially for a hotel attached to a casino. On a positive note, the pool was great. The water temperature was perfect, plenty of clean furniture, and the outdoor bar/snack area added a nice touch. Overall, Osage offers a fun night out at the casino, but the hotel side needs serious improvement--both in customer service and security.

Please have a good place to eat but the casino is broken, slot machines break on a regular basis…read morelow maintenance in the bathrooms

My husband and I spent Thursday - Friday April 28 -29, 2026 at River Spirit Casino Resort in Tulsa,…read moreOklahoma. The day of our stay I got a text message asking to pre-register, which I did. Upon arrival we were told I'd get a text shortly when our room was ready. We waited at the Margaritaville Bar down the hall from the front desk. The male bar tender was friendly and made a great Bloody Mary. After our drink we returned to the front desk asking about our room. I was told the pre-register didn't go through for some reason, but our room was ready. She didn't know why we hadn't been alerted. Why bother if pre-registration doesn't work? Valet parking is free BUT you need a bellhop if you want your bags brought to the room there no wheeled luggage carts. He did bring our bags to the room but wasn't amiable. I still tipped him. Our large nicely decorated 2nd floor room had a king size bed and wall of windows overlooking the Arkansas River. Huge bathroom with tiled shower, vanity outside bathroom for makeup application, small refrigerator and coffee maker. The larger main casino allows smoking while Margaritaville casino is smoke free. Both have a good variety of slot machines, but we preferred the non-smoking Margaritaville. Their bar and restaurant are closer to the front desk/lobby also. We returned to the bar for a drink before dinner. Our previous male bartender was ending his shift, so a female bartender asked about drinks. We ordered two paid for them and relaxed while talking. She came back and took the cash in front of my husband off the bar. We tip, but that was money for another 2 drinks. She never asked if it was a tip she just took it. My husband was upset and stood up telling her you just made me mad and left. She asked why so I told her she'd taken the cash, and it wasn't a tip. She said I can fix it, but I told her she messed up and it was too late to fix and left too. We went directly to the Margaritaville Restaurant next to the bar, were greeted and seated in a booth by friendly staff. We ordered Margarita's and looked over the menu. Since the bar fiasco we weren't very hungry. We ordered two appetizers Ahi Poke Nachos and Drunken Shrimp Skillet. Nachos were our favorite; Drunken Shrimp Skillet was ok. Food was good service was great. The next day we went to Fireside Grill off the main casino for lunch. I ordered the Meatloaf Sandwich, he ordered the Goldrush Burger both came with fries. The meatloaf was very good, but the bread was too thick and crispy for my liking. I wish I'd ordered the meatloaf entree. Our young waitress was nice but definitely needs more training making trips to and from the table without taking dirty dishes or bringing coffee for refills. She was pleasant and trying her best. We used all the coffee pods in our room, so I called the front desk requesting more coffee and cups also. We never got them. During our two days I didn't see any cleaning people on our floor usually I just ask them for more coffee pods. At the ice machine down the hall there was a half-used water bottle that remained there our entire stay. The room and hallway were clean, but if you ask for coffee, cups or anything it should be taken care of. We won't go back. From the bad experience checking in, lack of attention to coffee requests, our very first stay left us feeling invisible. There were good staff, but not enough of them to make up for what wasn't taken care of. We chose this hotel due to a close proximity to the Looney Bin Comedy Club since we had tickets for a program there. We liked the Comedy Club but we'd choose another hotel if we return.

The room was very spacious, but the AC system is extremely loud and made it hard to sleep,…read moreespecially if you're a light sleeper. Customer service was disappointing. I asked to switch rooms, and while the front desk initially said there were rooms available, they later said they couldn't help and that the hotel was full. The way this was communicated felt dismissive and unfriendly. There were also maintenance issues: the safety deposit box was broken, the shower splashed water everywhere due to a poorly designed shower head, and the lighting in the room was inadequate. I needed a desk to work and asked to switch rooms again, but was told no in a way that felt unwelcoming. Overall, not a great experience. I wouldn't recommend staying here.

I was really on the fence about giving the Mayo 4 or 5 stars but I decided on 4 just because the…read moreroom was beautiful but had many small maintenance issues such as 1) Peeling black duct tape covering the windows edges. 2) Only 1 accessible wall USB port port 3) The refrigerator was not conducive for standing Wine/ Liquor bottles. 4) Minor paint peeling. But with that said everything else was perfect with clean, comfortable beds, large modernized rooms & the front desk personnel was very professional & helpful. One other note, the Mayo has an extensive history & a number of Movies/TV shows were filmed inside including Sylvester Stallones "Tulsa Kings" Next time passing through Tulsa we will absolutely stay at the Mayo again.

Excellent venue. Excellent show. Sound system was lacking .... a bit distorted…read more... But that didn't have a huge impact on the evening.... really great experience... I will be back

This venue is so amazing. Great sounds, great staff, and I love that it is not too big of a…read morevenue, but large enough to have a good seat no matter what section you sit in.

Of course we had to try out a casino being we've been cooped up all of this time because of the…read morecovid-19 pandemic. The casino is small, and half of the machines are currently turned off due to the distancing suggestions; so be aware that you may have to wait awhile to play your favorite machine. Masks are suggested but not required. I would say up there, it's 50/50 on mask usage. We stopped into Roni Peppo's, which is currently open from 1 p.m. to 8 p.m. for pizza. They didn't offer all of the topping options like normal, but they did have supreme, pepperoni, cheese, and a few other pizza options. For 9.00, it was sure a tasty pizza. I chose veggie. Love it when a veggie pizza has tomatoes on it. Gambling is subjective. You win or lose, and I don't feel you should ever rate a casino on whether you won or lost there. I happened to win a small jackpot, but I still rated the casino 4 stars because I do feel that they could offer more games than they do once they're back operational.

Fajitas quesadillas, don't order! I saved a review and waited to order agin to see if it were a…read morefluke deal. It's TRASH. We've ordered it twice and they call them " Fajita quesadillas" and it's just chicken, nothing more nothing less!

Nice stay at the hotel! Room was clean and quiet. Had dinner at the bar area and the food was good…read moreand the service was great. Starbucks in the morning was quick. Ubers/lyfts were easy to get from this location. I would stay here again.

This poor place is so incredibly understaffed. I was there…read morea few nights and it was obvious that "someone" (manager), needs to be replaced. One, worked to a frazzle man, is bartending, taking food orders, AND delivering those food orders for room service! The Starbucks wasn't ever open at the advertised times. I went to have breakfast in their other restaurant and chose to order off the menu instead of the breakfast buffet, and that was a big mistake. The middle aged Asian man that took my order was sorely lacking in any customer service training. He brought me a room temperature coffee carafe that I sent back, then had to ask him 3 times if my omelette would be coming out soon. 45 minutes later he brings me an over cooked brown omelette and cold hash browns that had obviously sat around for quite a while. I took a couple bites and asked for my check. He couldn't care less. Now my room--the toilet flushing handle was just hanging out of its hole. Very difficult to flush without having to reconnect it each time. Pretty amazing that housekeeping didn't have that fixed. I called the desk to have it fixed and no one ever showed up. The lighting in the bathroom was terrible. Too dim. My room faced a large empty parking lot area that had loud banging noises every night until 10-10:30PM EVERY night. This Marriott property needs a visit from their headquarters. Marriott should be embarrassed.