Dr. Li and her staff take great care with their patients. She makes sure to thoroughly explain your…read moreoptions for orthodontic treatment so you can make an informed decision. The office is clean and well kept. All of the staff are friendly, professional, and courteous. Highly recommend!

Being a patient at Heart Orthodontics is like having a close family member as your orthodontist and…read moreyou are getting the best care and treatment possible in their home. The office itself is modern with all of the latest technology in orthodontics, and extremely comfortable! The entire process from beginning to end is clear, accurate and thorough. BJ who runs the front of the house is super friendly, organized and amazing admin to the practice. Dr. Li and her staff took so much time to explain every detail about my treatment. They always took the time to demonstrate everything that needed to be done at home, from elastics to retainers and everything in between. This office provided me - a very anxious patient- with very reassuring, calm care. Lastly, Jeannie is an amazing orthodontic assistant who was such a pleasure every single visit.

My kids are adults and, when looking at my grandson's "smile", I shared how my children's teeth…read morewere "like that" lol until they saw Dr Arcidi! We in Acton referred to our children's Georgeous smiles as "The Arcidi Smile". Dr Arcidi is not only talented, but he was a pleasure to work with!!! So pleasant and made his patients feel so at ease ...including their parents Which is no small feat! Anyway, I was feeling nostalgic so I googled his name and ended up here. Not sure if he's retired, but I wanted to say thank you

Dr Arcidi is the best orthodontist around. He has a "signature smile" - and my whole family has it…read more In addition to be the best in the business, Dr Arcidi is a joy to be around, always joking, laughing... and loves working with kids. I recommend him without hesitation

Old school, with friendly people, but unprofessional and very inefficient…read more After I finished treatment here a couple months ago, I was not totally satisfied with my mouth. Dr Miller is a friendly guy, but when it comes to the permanent state of my teeth that is costing thousands of dollars, I would prefer a higher degree of precision. I requested certain alterations a couple times after he seemed not to notice, after which he would put together a makeshift solution, which would work for a little bit, but when a wire was changed or some other big change, he would forget about it and my teeth would go back to the way they were. This resulted in a very very long treatment period, especially since I transferred to this practice with just a couple minor changes left. But on the flipside, listening to the female orthodontists (nurses?) gossip about their families and the Dr Miller was always entertaining.

Been taking my daughter here for a year or two. The doctor and staff are caring and efficient…read more Communication is clear and the prices are quite reasonable.

As an adult, I just had my braces removed last week and extremely happy with the result…read more I highly recommend Dr Santoro, she is greatly knowledgeable, sets the proper expectations and will provide the best patient care. I never had to wait more than 5 minutes at an appointment and they get back to you very quickly when setting up/changing appointments. Our whole family has had orthodontics with Dr Santoro and we always had a great experience.

Dr. Hesby and his team are the best! They deliver amazing results and make the process much more…read moreenjoyable than it would be otherwise. I'm a 32 year old professional who got treated with Invisalign and not only do I love the outcome but I actually loved going in for my appointments; the staff actually become your friends through the process. I'm so glad my dentist recommended them!!

Whatever you do DO NOT bring your child here. Dr. Hersberger yelled at my two kids. He is…read moreconstantly on them about brushing their teeth. He tells them they have bad hygiene but I make sure they brush their teeth for two minutes, 3 times a day. He even told my daughter "do you really want your teeth to end up like your older brother" That is just wrong on so many levels. The Woman who took on some of his patients is wonderful however, so if you have your heart set on that office, choose her.

From the owner: Orthodontics for children and adultsread more

If I could give this a zero, I would. This is the WORST dental experience my child has ever had…read more The receptionists are rude and uncaring, the dentist barely says anything to the patient and did not do anything to accommodate my child when he was crying and scared. They have the WORST dental assistants that don't know how to work the equipment, they step on equipment chords and don't read the paperwork to learn the patient's needs. This office has an extremely high turnover rate with staff and it shows in the quality of care. I should have known when I got in to the parking lot at 9am and there wasn't one car nor a patient in the waiting room. Our son hates going to the dentist and typically gets nervous. The dentist came in 10 minutes late (which drove up our son's anxiety) even though we arrived early. When our son started crying, they didn't say anything and watched him cry without doing anything to comfort him. There are 2 locations (Acton and Quincy) and the quality of care is significantly down. We have decided to leave this dentist. Do NOT waste your time or energy visiting this dentist with your kids. It's the hardest thing to have a parent watch their child cry while the dental assistant and dentist stare at them with no options for comfort.

I have had the worst experience with them over the years. High turnover with the front deck, the…read moreoffice is never open, they never return my phone calls. Please go anywhere else but here.