Dr. Li and her staff take great care with their patients. She makes sure to thoroughly explain your…read moreoptions for orthodontic treatment so you can make an informed decision. The office is clean and well kept. All of the staff are friendly, professional, and courteous. Highly recommend!

Being a patient at Heart Orthodontics is like having a close family member as your orthodontist and…read moreyou are getting the best care and treatment possible in their home. The office itself is modern with all of the latest technology in orthodontics, and extremely comfortable! The entire process from beginning to end is clear, accurate and thorough. BJ who runs the front of the house is super friendly, organized and amazing admin to the practice. Dr. Li and her staff took so much time to explain every detail about my treatment. They always took the time to demonstrate everything that needed to be done at home, from elastics to retainers and everything in between. This office provided me - a very anxious patient- with very reassuring, calm care. Lastly, Jeannie is an amazing orthodontic assistant who was such a pleasure every single visit.

My husband & I visited Dr. Orup to discuss the possibility of adult braces. We were so impressed…read morewith how kind and patient he was with explaining the entire process even with some complicated teeth issues. The office was beautiful and the staff made us feel very welcome. I would definitely recommend Dr. Orup to anyone, young or old.

Dr. Orup's office is top notch with high end technology and friendly and professional staff. I…read morehave had three children in braces and our experience could not have been better. The consultation appointment with Dr Orup was extremely informative and a detailed treatment plan was put in place. Dr Orup and his staff are truly supportive and keep you up to date on the progress of your treatment plan at each visit. I am personally grateful for the attention to detail Dr. Orup has displayed in his craft which has resulted in perfect smiles for all three of my children.

Dr Arcidi is the best orthodontist around. He has a "signature smile" - and my whole family has it…read more In addition to be the best in the business, Dr Arcidi is a joy to be around, always joking, laughing... and loves working with kids. I recommend him without hesitation

My kids are adults and, when looking at my grandson's "smile", I shared how my children's teeth…read morewere "like that" lol until they saw Dr Arcidi! We in Acton referred to our children's Georgeous smiles as "The Arcidi Smile". Dr Arcidi is not only talented, but he was a pleasure to work with!!! So pleasant and made his patients feel so at ease ...including their parents Which is no small feat! Anyway, I was feeling nostalgic so I googled his name and ended up here. Not sure if he's retired, but I wanted to say thank you

I've been a patient at all 4 locations at one time or another and I can't say enough great things…read moreabout this team. Friendly staff, clean office, knowledgeable clinicians and trustworthy doctors. As a family we've probably had every service they provide from palate expanders, Invisalign and braces. They really are just a really great family business!

From the owner: Reichheld Ting Orthodontics is a trusted family-owned orthodontic practice serving Acton,…read moreBillerica, Lowell and Westford Massachusetts. With three generations of expertise, our experienced orthodontists provide comprehensive dental care specializing in creating healthy, confident smiles for patients of all ages. We offer a full range of orthodontic services including traditional braces for kids, teens, and adults, Invisalign clear aligners, early orthodontic treatment, Phase I orthodontics, and airway-focused orthodontics. Our personalized approach combines advanced technology with individualized treatment planning to address crossbite, overbite, underbite, and other bite correction needs. As a Top 1% Blue Diamond Invisalign Provider, we are rated as one of the top Invisalign practices in the country. This allows us to offer discreet clear aligner treatment options for teens and adults seeking modern orthodontic solutions with the highest level of expertise from a specialist. At Reichheld Ting Orthodontics, we prioritize patient comfort and results. We provide complimentary orthodontic consultations, digital scanning technology, flexible financing options, and comprehensive retainer care. Whether you need braces for your child, Invisalign for your teen, or adult orthodontic treatment, our dedicated team is committed to delivering exceptional care and beautiful smiles for your entire family.

my kids have been going to todays dental since 2 years old. I have no complains whatsoever, they…read moretreat them both great, professional and caring. they know what to do and how to approach my children, about brushing and care with their teeth. the person upfront is very polite and always accommodate our crazy schedule.

Today I had the worst dentist experience of my life. I'd like to preface by saying that Today's…read moreDental of Boxborough was a wonderful place for my family for several years-- we received excellent service from very kind and experienced doctors. However, recently, the practice was sold to a new doctor: Doctor Maya Muthuswamy. Dr. Maya replaced both the pediatric and the adult doctors, who relocated a few months prior. When I came in, I was promptly called by the dental hygienist, as usual. She was amazing, respectful, and very nice to talk to. She cleaned my teeth well, did my x-ray, and explained some possible issues that might be going on. Then, as usual, she called the doctor to come take a look as well. In comes Dr. Maya. She was incredibly rude, and in her several minutes in the room with me, she never once said a word to me, not even a simple "hello". She only told me to open/close my mouth whilst making comments about how my "smile line wasn't great". She also seemed terribly aghast when she was informed by the hygienist that several years prior, I refused an expensive orthodontic procedure that wouldn't improve the health of my teeth: only the aesthetics. She then told the hygienist to make me sign up for a consultation with the orthodontist again, because surely I hadn't thought the decision through and required some more convincing. Additionally, simple questions about the aforementioned appointment and even my age were directed towards the hygienist, as if I wasn't capable of understanding or talking. After glaring at me for one last time, Dr. Maya left. The hygienist then turned to me and explained once more what Dr. Maya wanted (Dr. Maya herself couldn't explain, of course, because for some reason actually talking to me seemed beneath her), and answered my questions very well. Overall, the change in ownership severely degrades the quality of the establishment. The other staff I spoke to were very kind and helped me out, however Dr. Maya herself gave off a disrespectful and unprofessional air. I am very sorry to say that after many years of my entire family visiting, we will not be returning for more appointments or procedures.

Horrible experience, been wearing the retainers for 3 years nothing has improved. The lady does…read moreattachments in the concord office is unskilled, everytime she does something a bracket or attachment comes off! The least the doctor can do is to pay skilled staff members. Please do not go to this place!

Old school, with friendly people, but unprofessional and very inefficient…read more After I finished treatment here a couple months ago, I was not totally satisfied with my mouth. Dr Miller is a friendly guy, but when it comes to the permanent state of my teeth that is costing thousands of dollars, I would prefer a higher degree of precision. I requested certain alterations a couple times after he seemed not to notice, after which he would put together a makeshift solution, which would work for a little bit, but when a wire was changed or some other big change, he would forget about it and my teeth would go back to the way they were. This resulted in a very very long treatment period, especially since I transferred to this practice with just a couple minor changes left. But on the flipside, listening to the female orthodontists (nurses?) gossip about their families and the Dr Miller was always entertaining.

Whatever you do DO NOT bring your child here. Dr. Hersberger yelled at my two kids. He is…read moreconstantly on them about brushing their teeth. He tells them they have bad hygiene but I make sure they brush their teeth for two minutes, 3 times a day. He even told my daughter "do you really want your teeth to end up like your older brother" That is just wrong on so many levels. The Woman who took on some of his patients is wonderful however, so if you have your heart set on that office, choose her.

From the owner: Orthodontics for children and adultsread more