I am a 40 year old ballroom dance instructor. My feet and legs are always aching and give me a lot…read moreof trouble. I went to see Mr. Rivera from Premier Prosthetics & Orthotics about a month ago. He very patiently listen to my concerns and then he made me two pairs of insoles (one pair for teaching dance and another for my street shoes). About a week ago I noticed that my feet and legs do not heart any longer! I only have one regret that I did not come to see Mr. Rivera sooner. Alex Borodko

So I have my leg amputated October 2024 and I was supposed to go to these people and I went and…read moreseen the doctor and I talked to her about getting a robotic knee so to save the insurance company money they gave me a regular micro processor knee. This is through Worker's Comp. and then I can't get this leg to work because I had clubfeet when I was born and they told me to get an email from the company that makes the knee that was sending me out the robotic name for a trial and then that way I could take it with me so I go ahead and I do this. I went in today, and I won't say anybody's name but one of the people there he's like well they don't wanna support you taking it out. They're gonna leave it on us and we don't support you taking it out, mind you they've already gotten probably $60,000 of the insurance over me already they act like I'm gonna steal the damn thing but I don't wanna pay $100,000 for something for the rest of my life when I need one until I get a test out of it, but the funny thing is they say well we don't care about the money. This is a capitalist country and if you don't care about money, what are you doing in business of selling such high-end prosthetic parts that's a joke. Everybody's at work for money, you don't go to work for fun. You get a check, so I want this knee go to physical therapy to try to learn how to walk on it and so 10 minutes goes by. I'm waiting for him. He took my prosthetic leg. Initially he was supposed to be going to install the robotic knee now I'm pissed at this moment because everything he said it was a lie. He could've said while the company might not allow us and then I wouldn't have gone through so much work to try to make sure that I can use this knee for set amount of time so I can learn how to walk with it before it's approved. He comes back in with the supervisor, he tells me you know what I don't think you're gonna work out here with us because he lied to me. He told me to get this information. I got it for him and he's like you know I don't think it's gonna work out because you want me to let you take this knee out and we're not gonna ensure whatever the word they use I can't think of it. I'm like You don't expect me to be pissed off about that so I wouldn't recommend that people don't go there and then also they gave me liners that break my leg out every time I wear it because I'm allergic to it and they refused to give it to me the new ones even though they ordered it all and I'm sure they're gonna charge the insurance company. They refuse to give it to me. They refuse to do anything, they refuse to give me the information on logging in to make adjustments to my current knee because they have it in a locked position so the micro processor inside there has it locked is not the manual lock so as I walk, the knee doesn't bend and they refuse to give me the login information so I have no way to make it to where I can walk properly and this is what I guess they wanted the whole time because I had another guy in there and he was quite a character he never listened to anything. I told him it's like when I would sit there and tell him what's going on my wife would have to talk louder and get his attention so he could pay attention to what I was actually saying and then he understood but he still didn't process it and I'm not saying anything bad about anybody. I'm just saying the fact is that there are people in there that don't listen to you there's one guy but he's a supervisor who listens very well. He's a nice person. The other people I thought they were good people, but you know you can only be right about so many things, but I can show photos of how bad my leg blisters every time I wear my prosthetic leg and they know I can't get in to see anybody right away, so I would recommend you stay as far away from this place as possible because it could be bad for you. You may have the same problem I have and I don't want that to happen to anybody, especially when you lose your leg you've lost so much already and then they make it so much worse when they treat you like crap.

Highly recommend Dale, he is the best! I've been using him for over 20 years. He really cares and…read moretakes time with each patient, and has orthotics completed in a timely fashion.

Paul does amazing work with my clients amputated leg. What better person to help and understand…read morepatients then a man with similar issues to relate. Clean and quiet spot off Mexico Rd.

This is a great place with great staff. Their expertise and professionalism were greatly…read moreappreciated. I would recommend them to anyone with orthotic/prosthetic needs.

A few years ago, I had a pair of orthotics refurbished here. No problems, they did a very nice…read morejob. A couple of weeks ago, I decided to have another pair of orthotics refurbished. I was quoted the same price. Okay, great that the price hasn't increased. Got the call to come pick them up, so I did. They looked awful. Very unprofessionally done. Jagged edges, and one was flipped up at a 90 degree angle. I showed the receptionist. She called a young woman who came into the waiting room and asked me, "what's up?" I showed her how they were made and she took them somewhere in the back of the clinic. I have been waiting approximately 1 hour and 15 minutes and she hasn't returned with them, or communicated with me. The place is closing and I am still sitting here. I think they turned off the air conditioning and it's 95 degrees outside. Of course, there are no refunds. Hope I get out of here soon. If things turn out better, then I will post an update.

Would not use this Company. Medcuro sold.me a set of Braces without Doctor prescription causing a…read moreserious wound to my foot. When asked for replacement or refund I have been ignored. This serious deep wound got a serious infection. Emergency surgery and a week in the hospital to save my foot. Recovery took eight.months and being on a knee scooter. Medcuro continues to ignore me as I have no braces to ware making mobility very difficult. Avoid this company for your needs.

I used Medcuro for my orthotics, recommended by my sports med doctor for lower back pain. The…read moreoffice was a little hard to find because it's in an office building, in the very back, which didn't have a receptionist or anything like that to give direction. The receptionist was kind of grouchy. However, the provider making/fitting the orthotics was very friendly. He taught me a lot about posture/standing/orthotics in general. It was cool seeing the workshop where they create and modify the orthotics as well. He was patient and really tried to help me. The orthotics are very comfortable. They did not help much with my back pain, but they are much more supportive than regular shoes and seem very durable. I was told that for the life of them, Medcuro will modify them or refresh them as needed. They were about $300 which seems like a lot, but since they will last 10+ years definitely more valuable than buying OTC insoles every few months.