I had some kind of trapped nerve / spinal cord / neck issue that no one could figure out. Bob has…read morebeen slowly unwinding it with fascia release. Considering how many surgeons and doctors I saw, its really nice to find people who have a deep understanding healing. And, another big plus, the entire staff is lovely,

I had a shoulder issue that was bothering me. I worked with Travis, who was awesome. He's a great…read morelistener who focused on what was hurting, how that came about and what my goal was for the future. He was able to successfully diagnose the issue and supported me moving forward, which included not just exercises to do but also some help on technique with weight lifting that will keep me from getting the injury again. Lots of choices for good PT places in Boulder but I think this place is super strong.

I have been coming to Pace West since knee pain developed 4 or more years ago and Darcy fixed me…read moreup. They have helped me thru surgeries, rehab. Everyone is super professional and great to work with. Currently I see Trevor for dry needling, shockwave + laser therapy on problem spots. I am 60 and want to keep moving and be active into my late 80's. Their videos are extremely beneficial as well. Great office. I sent my active 21 yr old son there for rehab when he tore his achilles skiing and it was a complete tear but high up above the ski boot, unable to have surgery. Pace is the best!

Pace West has very knowledgeable PTs that have taken care of a few different needs. I tell them…read morewhat hurts and they explain what's going on, give me exercises for long term healing, and do dry needling and other therapies to minimize and eliminate the pain. They are fabulous!

Staff at Lafayette office arrogant & rude. Not welcoming at all. My colleague asked me to leave…read morethis review on his behalf as he's fearful of repercussions. He won't be returning.

Christy is a "miracle worker". She got my upper arm/rotator cuff muscles back to being pain free…read more When I broke my elbow next and required surgery and later rehab, she again was kind, helpful and knowledgeable of what it takes to get my body back in working order. She is the absolute BEST. She smiles throughout PT and offers positive encouragement. PT was a joy with Christy.

Folks there were all pleasant and I felt fortunate I got set up with the owner Ross. Nice guy but…read moreunfortunately he worked my shoulder into positions it had no business going. DURING a PT session, on his table, my shoulder was dislocated. I was not able to get it back in place and he was unable to help. He was kind enough to take me and my bulky bike to the ER but I would caution against trusting that ALTA therapists know their stuff.

I'm sure that all of the Physical Therapists at Alta are very talented, but I cannot say enough…read moregreat things about Ross. I came to him with shoulder pain from an injury, as well as very limited range of motion and pain in my neck from another injury. I had seen a number of different practitioners before coming to Ross, with some improvement but no lasting relief or resolution. I'm blown away by the increase in range of motion in my neck, as well as the decrease of pain in my neck and shoulders, since working with Ross. Through a very effective combination of physical exercises, manual manipulation, and dry needling, Ross has tremendously improved my day-to-day life by helping me address and fix the underlying issues that were creating the pain I was experiencing. In the time I've been seeing Ross, I also started experiencing knee pain, which he has helped me assess and treat. On top of that, Ross is just a great guy to talk to which makes working with him such a pleasure. It's very clear to me that he really cares about his patients. In addition, he very graciously and thoroughly answers the list of questions I bring him most weeks. He's very knowledgeable, helpful, attentive, and kind, which are all qualities that make him a well sought after Physical Therapist. I promise, he's worth the initial wait! I've referred several friends and clients of mine to Ross who have had equal success, and I would recommend that anyone looking for support with any kind of issues in their body, go see Ross!! I'd also like to add that every staff member at Alta has been incredibly kind, friendly, and accommodating to me. I have had no issues whatsoever with scheduling, or with handling my insurance. It's been a breeze to work with them. It's also worth noting that the facility is very clean, well-stocked with an abundance of equipment, and feels warm and inviting. There are TONS of Physical Therapy offices to choose from in Boulder, but in my opinion, Alta is the best!

My friend recommended MEND after successfully receiving pelvic floor therapy. Rani Helevy-Byers…read moreguided my first ten sessions of strength building at MEND for osteoporosis this spring/summer 2025. I started with her 4 months ago when I could lift 20 pounds fearfully due to what experts told me after an injury years ago. I am now able to lift as much as 65 lb (barbell back squat) and being able to lift my grandchildren without worrying about injury is a tremendous gift. I also can now ride my bike, something I had temporarily given up. Rani was patient with my questioning concerns and ways. She keeps strength training safe, as she is very present guiding my form, which is much needed. She gradually increased my challenge level to enable me to grow in strength. The gym space is friendly, professional, and clean. I highly recommend MEND and their staff.

I highly recommend Rani Helevy-Byers at MEND physical therapy. She is a terrific therapist who is…read morecaring, kind and highly-skilled. Rani, first and foremost, listens carefully to her patients. She provides hands-on treatments and effective exercise programs that are always geared towards the evolving needs of her patients. I saw her originally for persistent knee pain and sciatica. She worked closely with me to diagnose the issues and to present the best treatment plan, which included targeted exercises--which she both demonstrated and supervised, so that I could practice them correctly and effectively. She also provided in-office ancillary treatments, such as dry needling and gentle manipulation, which helped much to ease the discomfort. She was able to curtail a painful & disheartening situation that definitely would have dragged on much longer and more painfully without her care. When I later sprained my ankle badly, Rani helped me through that as well, facilitating a better and smoother recuperation than would have otherwise been. In short, I know am in excellent hands (and in overall much better functional shape!) after having worked with Rani at MEND.

A couple of years ago I threw out my shoulder while doing some woodworking in my shop. A trusted…read morefriend recommended Dr. Kyle Willets as a good choice for physical therapy and so I visited her office. Right away I felt at ease with Kyle - she's warm, kind, super knowledgeable, and clearly loves to help people. And over the next couple of months she helped my shoulder get back to 100%. It's been a couple of years since that first injury, and I still go and visit Kyle regularly as part of my body wellness program. I'm getting a little older and she helps me with aches and pains in my joints, and she gives me regular advice on how to better care for my body. Kyle has even advised me on nutrition - she knows a lot about that too. I have a goal of losing 25 pounds and she is working with me on that as well. Kyle is a lovely human being, and I'm glad to have her as a resource and as a friend. I highly recommend her.

Charlotte has been amazing helping me With my knee pain…read more.. I'm no longer thinking I will have a knee replacement in my future!

MARK IS AMAZING!!!! One initial consultation with him got me significantly further than 5 years of…read moregoing to various doctors, PTs, chiros, etc. Within minutes, Mark was already explaining to me what my issues were, how to deal with them, what to avoid, what exercises to do, etc. He spoke in words that were easy to understand and even walked me through diagrams, pointing out my problem areas. The best part was, he clearly wanted to make sure I understood everything. He was so kind and helpful and I finally feel like I 1) have a grasp on what my issues are 2) understand why they are issues and 3) know what to do going forward to overcome them. This appointment was worth every penny and more and I cannot recommend Mark enough. If you feel like you're at your wits end and no one can help you, I'd urge you to give Mark a shot. I think you'll be blown away by how quickly he'll get to the bottom of your problems.

Mark and his family are the best. Super knowledgeable, kind and fun people. Go in for a massage or…read moretreatment, to get fitted on a new pair of shoes or to just to play with the dogs!

This is an updated/new review & summary; consolidated from my initial 2 updates on this business…read more Based on the customer service I received from upper management, I have increased the stars from 1 to 3. **Issues I encountered: Upon moving into the new space on campus, I noticed an immediate downshift in customer service. Medical records weren't referenced appropriately and I had to provide the same information on each visit, front desk staff were oblivious to folks waiting to check in and overall just made the experience quite poor. I sent an email with detailed examples and feedback which made it to the executive director (more on this further down in review). I also encountered an issue when I was issued a Strasbourg sock for my plantar fasciitis, which I was being treated for during the course of 3-4 months. I knew going into the office visit that the sock was $30-$40 anywhere else, either in local retail stores or online at various retailers, and figured there would be markup for receiving this from my physician's office. Turns out there was a 460% markup on it,,,beyond what any reasonable person should expect. I had a conversation with both the DME company (who sets the price) and the physicians office (who failed to provide information on the cost of the item when it was so exorbitant). Long story short, I wasn't happy and expressed my severe disappointment with both parties. The feedback was also escalated up to the exec director at CUSM. **What I love about CUSM: Dr Ballentine and my Physical Therapist, Rhadika. They're both absolutely amazing. **Resolution Update as of 11/20/15: In both situations, I spoke with the executive director. He was very patient and thoroughly listened to my feedback. In terms of the initial issue I encountered (which was reported a couple months before the DME issue), he was very transparent and sincere in his feedback and assured me that these items would be addressed. His prompt reply back to my concerns and assurance that my concerns were valid and would be addressed were incredibly appreciated. Regarding the DME issue...I had escalated the issue up the chain at the company and only became more frustrated with their sincere lack of customer service (DJO Global). Upon sharing my feedback with CUSM, the ED phoned me back, listened to my concerns and escalated the issue to the account manager with whom they work at the company. After conversation with him, my billing issues were resolved and I am completely satisfied with the outcome. **Lesson: Anytime you are given any DME item from your physician's office, do not leave their office until they provide you with an exact cost of what you could (and likely will) be billed for that item...this will allow you to make an informed decision. Don't assume that the items they provide to patients aren't marked up exorbitantly and that you won't be taken to the cleaners. For customer service issues, politely and professionally share your concerns with management. You'd be surprised what can be done. **Bottom Line: I probably won't be returning to CUSM for future sports medicine treatment, however they made very concerted and productive efforts to resolve my issues. Take what you want from this and make your own informed decision.

The physical therapy department is impossible to schedule with. When you get a call back a week…read moreafter you needed help, they will schedule you in two months after you have been an agony suffering, and found someone else to help you. This is the worst scheduling and call system I've ever dealt with at a doctor's office. And to add insult to injury, the message you have to listen to is literally infuriating with the most annoying voice telling you not to call back, but they'll get back to you within one to two business days. They will not, by the way.

Yesterday I had by orders of magnitude the most incredible massage of my life by Julie Mol. I am…read morenearly always underwhelmed by massage therapists, and have actively been trying to find a good one for years - and have found a lot of very mediocre ones and a couple reasonably solid ones. But after my experience yesterday, I will never go to anyone other than Julie. Julie EXCELS in her work - she is deeply meticulous and able to immediately identify key trigger points and other specific issues that need working, apply scientifically-grounded modalities to address them , and she clearly cares about her work and clients. I was astonished at her keen ability to feel even the subtlest issue literally the precise moment I felt her go over them. She would then hone in on it with remarkable precision, and applying different approaches to resolve them. This woman is the PhD of massage therapists. Absolutely unbelievable. I recommend Julie with the utmost praise and highest enthusiasm.

Can't say enough great things about Kate and the whole team at PR Labs! Kate understands all the…read moreweird aches and pains that come from both holding down a desk job AND riding my bike all the time. She's one of the very few people I'd trust to give me a massage a few days before a big race, ensuring I feel strong, loose, and ready rather than sore, achey, or bruised. So many times I leave a massage feeling like something's missing, but not when I go to PR Labs. Plus she's just a friendly, chill, awesome person to chat with and get a massage from. Highly recommend!

I've been seeing Doug at NBPT for the past few years. He is amazing! After having seen several…read morephysical therapists over the 30 years I've in Boulder for various reasons, Doug is the most thorough, professional and compassionate Physical Therapist I've worked with. Of course I have to give kudos to the Front Desk staff for their ability to accommodate my crazy schedule appointment-wise, as I am self-employed and it changes from one week to the next. Also - I need new orthotics as mine are really old. When I did a search for them in the Boulder area, I was thrilled to learn the NBPT makes them! Did I mention that they have this really cool saltwater fishtank in the waiting room...

We have had such a great experience with our physical therapy team. Both therapists truly…read moreunderstand where my child is developmentally and tailor the sessions with care and expertise. My preschooler looks forward to every visit and always leaves feeling proud and supported.