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Ortho Mattress

4.7 (92 reviews)
ModerateMattresses
Closed 10:00 am - 8:00 pm
Updated 2 months ago

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Reviews With Photos

Aireloom mattress

What an amazing experience! I bought a Aireloom mattress for half of the price. Zsanette provided excellent service and great customer service! I highly recommend them!!!!

Brotime at Ortho.
P M.

Met up with Diego at Ortho this Saturday to pick up a new bed for my wife n I. He gave us a lot of useful info on what beds would be ideal for our sleeping style. We came in with two different preferences but found a great bed thanks to Diego's insight. Very cool to not only get a great bed at a great price but also got a lot of super useful information. Juss so we know this isn't some automated bullshit - Derek Carr is the only reason the Raiders made it to the post season. :P

After the delivery. My new mattress in my bedroom.
Mario S.

So me and my girlfriend decided to get a new mattress. We thought memorial day weekend would be perfect to snag a deal. After checking prices at 3 competitors, we had done enough research to make a good educated decision. We were helped by sales person Adrian who definitely influenced my decision to buy from Ortho Mattress. Adrian explained the features and benefits of the mattress and gave us various models to try out before making our decision. He told about the good materials the beds are made with and the great warrenty that come with their mattresses. We decided on a nice medium firm king bed made by ortho mattress that has a 10 year warranty. The model is called Doctor Preffered. We also special ordered a headboard to go along with the new mattress, boxspring, and frame. We got free next day delivery that went great and the best part, NO SALES TAX for the memorial day sale. Yelpers don't forget to check it on yelp. $150 dollars off, just in case there are no sales when you go. They also have financings. I got 18 months no interst to pay off my mattress and bed set. Thanks Adrian for the great customer service and taking care of us.

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3 years ago

Zsanett helped us find a mattress! Can't wait to try it out! We also got a couple of free pillows with a Yelp Check In

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7 years ago

Thank you, Tom Chow for your help in selecting a mattress. We are looking forward to sleeping better!!

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Ask the Community - Ortho Mattress

Review Highlights - Ortho Mattress

Tom Chow was the first salesperson that knew what an RV queen mattress was (60"x 75").

Mentioned in 11 reviews

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Mattress Firm Cerritos - 11/18/23 Now we can sleep well on our new bed FINALLY

Mattress Firm Cerritos

4.4(92 reviews)
3.6 mi
$$

Avengers Assemble! Shopping for a bed usually feels like the…read moreBattle of New York... chaotic, stressful, and you just want to call in the Hulk to smash everything. But Matt at this store is basically the Captain America of sleep (meaning totally reliable and actually has a plan. He gave us an experience that was worthy of Mjolnir, not that villainous high-pressure sales tactic you get from Hydra agents at other places. He was super patient while we tried a ton of mattresses... analyzing the comfort levels like Tony Stark tweaking the Mark 85 armor until it was perfect (Iron Man rockss!) We actually planned to visit two other stores after this (exploring the Multiverse lol) but we cancelled them. Matt was that good. The Gear: We ended up buying the top of the line Tempur-Pedic and the Smart Base. * I've had Tempur-Pedic pillows since the First Avenger ( that's Cap, in case you don't recall) came out, so I knew the tech was solid. * But having the full bed + electric base? It's like sleeping in the Regeneration Cradle in Age of Ultron. Too bad I couldn't wake from that as the Vision * The sleep is deep. uninterrupted. I feel like I just came out of the ice like Cap every morning: ready to go and "I can do this all day..." Also, Matt's follow-through is legendary. He didn't just vanish after the sale like the Thanos Snap. He was responsive with questions all the way through delivery. felt like having Jarvis in our corner. AndnJarvis is indeed part of The Vision as well. We definitely need more people like him. If you need sleep, go see Matt. But make sure you wake up if they assemble the Avengers. Love you 3000 Mattress Firm! 5 Stars.

Decided to purchase a new mattress for my family and went in to sit and sleep worse nightmare …read more People were so disrespectful, attitude towards my wife Called in mattress firm the gentlemen's Miguel was patient with us since we were going to purchase multiple mattress Miguel was super helpful and explained all types of mattress More than anything I like the attitude that mattress firm gives customers , you guys actually treat customer like humans

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Mattress Firm Cerritos
Mattress Firm Cerritos - 1/31/26 Is this really a good mattress?

1/31/26 Is this really a good mattress?

Mattress Firm Cerritos - Outside

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Outside

Ortho Mattress - Mattresses

Ortho Mattress

4.4(137 reviews)
4.0 mi
$$

Denny was very helpful and informative. Great experience! I went with the Air loom mattress!read more

I purchased an Ortho Mattress less than 8 months ago. At the store, we were encouraged by…read morepurchasing pillows with the mattress bringing the total close to $3,800. We were reassured multiple times that this mattress came with a 25-year warranty, and were explicitly told that if we ever experienced back pain, we should not worry because the mattress could be replaced under warranty. Unfortunately, the mattress has already become completely unusable. It has significantly sagged in the middle and on one side. When my husband lies on it, the mattress sinks under his weight, forcing me to roll toward him due to the slope. It is no longer level, supportive, or comfortable. I contacted Ortho Mattress regarding the warranty and was required to pay a $65 inspection fee. After the inspection, my claim was denied because the body impression allegedly did not meet the required 3/4-inch depth. The claim was also denied because I did not purchase their $250 bunkie board -- despite the fact that I am using a very strong, high-quality, and proper base under the mattress. For a mattress of this price and age, this level of sagging is unacceptable and clearly indicates a durability or manufacturing issue. The way the warranty was explained at the time of purchase does not match how it is being enforced now. While the brand attempts to market itself as an orthopedic-quality mattress at a slightly lower price, the actual quality and warranty support do not live up to those claims. This experience has been extremely disappointing, especially given the promises made during the sale. we will never purchase from ortho mattress again.

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Ortho Mattress - Air loom

Air loom

Ortho Mattress
Ortho Mattress

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Purple - Los Cerritos Center

Purple - Los Cerritos Center

4.9(32 reviews)
3.8 mi

I visited Purple and was helped by a fellow Kerri (name twins ), who truly went above and beyond…read more It is rare to find such high-quality customer service these days. Kerri was incredibly knowledgeable about the various pillow types and helped me determine which would best match my sleeping style. She was remarkably patient, switching out different pillows for me to test multiple times. I struggled to decide between the Harmony Medium and the Dreamlayer because both were so comfortable. Kerri seemed to genuinely care about finding a solution for my neck issues rather than just making a sale. I ultimately chose the Dreamlayer, and I haven't had any neck pain since! It is truly the perfect pillow for my body type and sleep style. The entire in-store experience was pleasant. I never felt pressured or like I was being "sold" to. Kerri is proof that great customer service still exists and that people still take pride in their work.

Claire helped us out and she was friendly and knowledgeable. She let us know about all the options…read morefor pillows and we chatted about the history of the products since we had the original purple mattress and pillow and were looking to refresh. We got to lay down and test everything out. I love it when people in sales are conversational, knowledgeable, helpful and not pushy! We walked out with 2 new pillows and pillowcases. Thanks Claire! You deserve a promotion :) and good luck with your career, I know you'll go far!

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Purple - Los Cerritos Center
Purple - Los Cerritos Center
Purple - Los Cerritos Center

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Sleep Number

Sleep Number

2.2(65 reviews)
3.7 mi
$$$$

Masterclass in How to Lose a Customer Forever. I have been a…read moreSleep Number customer who actively referred friends and family to this brand. I will never do that again. Our mattress pump stopped working in September. Since then, we have called no fewer than nine times trying to get this resolved. Nine calls. Nine different representatives. Zero solutions. We were essentially told to keep living with a broken product, and we did, because at least it was stuck at a livable setting. Fast forward to this week, exactly one week after our one-year warranty expired. Suddenly Sleep Number has a solution. We need a new pump. And of course, it is no longer covered. Let that sink in. Nine months of documented calls about the same issue, acknowledged by their own customer service team, and the fix only becomes available the moment they no longer have to pay for it. That is not a coincidence. That is a pattern. To make it worse, I have received regular outreach from this store location asking me to refer new customers. I told them directly how unhappy I was. They kept asking anyway. I am filing a complaint with the Better Business Bureau and I will be sharing this story every single time someone asks me about Sleep Number, which in my world is often. These are expensive mattresses sold on the promise of better sleep and better health. What they deliver, at least in our experience, is a broken product, a runaround, and a company that times its "solutions" to coincide with the end of your coverage. Save your money. Sleep somewhere else.

Our Sleep Number bed was supposed to be delivered this morning between 8-11am. Entire room moved…read moreout to accommodate movers. My husband is disabled. I took off work for this. We get a call at 9am stating 'someone got injured and bed cannot be delivered for 3 more weeks. One bed cost $7000. Sleep number is a big company. Do they have 1 delivery person? I'm confused. Actually I'm infuriated. It's unfortunate. We loved our last sleep number. But we will be taking our business elsewhere.

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Sleep Number
Sleep Number
Sleep Number - Bf and I took the test! I was number 40 and he was number 30.

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Bf and I took the test! I was number 40 and he was number 30.

Ortho Mattress - mattresses - Updated May 2026

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