I called E-town Heating and Cooling out last year because my AC unit wasn't cooling anymore. It was…read morean emergency and they came out pretty quickly and took care of the issue. Fast forward about a year and the same thing seemed to be happening. I called yesterday and while it wasn't an emergency they had someone out to my house before 10am next day. Tyler was the tech that stopped out this time and he was efficient, friendly and chatted with me when I had questions. Turned out this time was not the same issue, the capacitor was bad which I am told happens at times after prolonged heat and humidity. I am glad it wasn't the same issue as before showing the fix they put in place last year is still going strong. Whereas I have no idea if the invoice charge is high or low, the service was excellent and it was money well spent. I definitely recommend E-town Heating and Cooling.

We never was given the chance to see or purchase their products…read more Our furnace went down and needed a replacement fairly fast, everyone ( 6) we called jumped to get us a quote that same day and could install within 1 to 5 business days, I called and left a message with Elizabethtown and no one returned my call, I called in and was told the salesperson couldn't make it out for 7 days, I told her we had no heat, but she stuck with the time, so we went elsewhere. I am sure they sell a good product, but I feel if you can't jump to get my business you're not going to jump to service me.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

I was quoted a price for the job the job ended up taking 3 and 1/2 weeks to be completed had a…read moreconversation with the owner Brandon he refused to try to negotiate a discount on the service because of the length of time taken to complete the job stormed out of my house giving me the middle finger telling me I'll regret it this is no way shape or form how an owner should be acting in a business. No business owners should be threatening a client customer or any person for that matter I would highly recommend choosing another company over Leaps and Bounds any day of the week poor communication Korn negotiation poor ownership management unacceptable Behavior of an owner

Total rip off. Have a computer pad and say the program says you system rated at a D-…read more A less than 5 year old A/C system that is working fine. Threw the 2 stooges out. Get ANYBODY ELSE!

I purchased a service membership with Home Climates for my Navien boiler and had Home Climates…read moreperform annual maintenance on October 12, 2023. I paid Home Climates $19.90 per month in a membership fee for annual service. Five weeks later, on November 22, the boiler stopped working due to an ignition failure. Home Climates came to fix it and billed us $289 to fix (see invoice). When I complained, they said I got a discount and if I wasn't a member, the service call would be $499. Actually I paid $528 for the call [19.9 x 12 months = $239 + the $289]. So what was the purpose of the membership and annual maintenance if not to ensure that the furnace will work through the winter? The part and labor for the igniter was guaranteed for 5 years per the invoice, but this was the second time in two years that they had to replace it. I never received a copy of the invoice for the first replacement and I had to request a copy of the most recent one on 11/27. The technician informed us that Navien told him that part should be replaced every 2 years, however, Navien tech center denies that. Even so, I question why it wasn't replaced on October 12, 2023. The part was covered under warranty! This boiler was installed new in January 2021 so it is less than 3 years old. I canceled my Home Climates membership after this, but I will hold them to that 5 year parts and labor for the spark igniter. Something certainly is wrong with their billing.

Leo Kob recently came out to our residence to troubleshoot an A/C issue. They diagnosed the root…read moreproblem as a bad compressor and proceeded to quote us for an entire system replacement, including a $650 "smart thermostat", to the tune of over $9,000, even though we clearly stated we will only be at the property for less than a year. We called a second HVAC company to come out for another opinion and a day later their diagnosis showed the compressor to be working and operating within normal operating parameters, and the system to be free of any refrigerant leaks. 30 minutes later our A/C unit was back up and running (after a minor component replacement) for a small fraction of the cost of a new system. Buyer beware - do not put your trust in this company - always get a second and even third opinion when dealing with systems of this magnitude. Either the technician was grossly incompetent or was instructed by ownership to purposely mislead us into thinking we needed a brand new system. This company's salutation states "Your Friends at Leo Kob Co." These people are NOT friends, they are an HVAC company that has totally lost my trust. I will be doing business elsewhere.

Leo Kob recently installed our heat pump and both their office staff and their technicians were a…read morepleasure to deal with. We are happy with the new heat pump and feel assured that they value us as customers and will continue to provide excellent service.

We have had them servicing our home for decades. They are very good. It is a seamless process…read moregetting deliveries and paying for them.

AC has been down a week waiting on a part. A week now, they just offered me 2 window units? Really…read morebetter late than never? I got the part # talked to a friend in the industry and he gave me a site that had 24 on hand? They really exhausted their options trying to find the part to get it fixed! Super frustrating! Still have to wait 3 more days which will make it a week and a half! Oh during early July heat. Not good!

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)

Cliff was very friendly, courteous, knowledgeable,and…read moreefficient. Arrived on time.Fee was covered by service contract .

They charged me over $500.00 for a half hour work replacing the wax ring on my powder room toilet…read more. I had to sign up for a contract that i later canceled ... Without signing up for their contract then my bill would have been close to $700.00... I just felt scammed and taken advantage of... no way should a $20 wax ring and 30 mins of labor should cost over $500.00. If i would have refused it would have cost a ridiculous price just for coming out... I needed the problem fixed so i paid their rip-off price ..

Our heating system died twice in a 10 day span, Chris the owner came the first time and got it up…read moreand going again in short order. NO CHARGE! Died 10 days later for keeps, they were able to move up our installation schedule and got us heat within 36 hrs of the breakdown. Their prices are good, they are good people, and they are more than fair. Highly recommend them and they specialize in older homes. Steve Eggleston

Will not be using YELP again. NO ONE checks their Yelp mail and the communication was HORRIBLE!!…read moreMost said to call/text/email them directly as Yelp is a thing of the past sadly...but was good to learn this. Most contractors on Yelp I found were actually as high or HIGHER priced than just using a HUGE LOCAL BUSINESS.