When looking for a facility to put my parent, I "shopped" around Modesto and kept comparing…read moreeverything to Valley Comfort. It's not an easy decision to put your parent into a home, so I wanted to make sure I found the perfect one. Valley Comfort was it. The care and attention my parent is getting puts my mind at ease, as I know my parent is in the best hands possible receiving the best care. My parent seems happy, so I am too. Another big thing that made me choose Valley Comfort is the staff. Nick is awesome, when he took me on the tour of the facility, what really stood out is that he knew everyone's name. It showed me that they really take the time to get to know each person. And for the rest of the staff, they are all so friendly and extremely helpful. It makes it feel really family oriented. I know it's not an easy decision to put a parent or a loved one into a home. But Valley Comfort has put my mind at ease and I'm glad I have been able to count on them.

Terrible place. Please don't put your family here. They will tell you anything you want to hear to…read moreget your money. I had my mother in here. They sit in front of a TV all day and do nothing. Meal time they treat them like animals.

This is NOT the place for loved ones that still have high brain function, have multiple complex…read morehealth issues, and need supervision. You will pay $7,300 per month and watch your loved one go down hill faster than you can imagine. From med overdoses/missed meds to altercations that left my dad with skin tears, fractured finger and substantial health issues (that had been resolved BEFORE he arrived), the list goes on. If you try to get involved, as a RN daughter, they will tell their staff to avoid and not give you any information, even if you are on the list of approved persons to give information to. They were afraid of their actions enough to call the state, concerned that I may turn them in. We brought him home with hired help and he is healthy and happier.

in my eight years of being in this field, I have not met any managers like I have here. The staff…read moregoes above and beyond to ensure the residents get the most proper care. It is an honor and privilege To assist the residents here, at El Rio memory care

On Thursday around 1:00 PM, a bus driver whose name I unfortunately didn't catch truly saved my mom…read morefrom what could have been a very serious fall. I had gone to get the car, and when I came back around, my mom stood up and suddenly started falling backward. This amazing bus driver, who was truly an angel, reacted instantly and got behind my mom just in time to catch her before she hit her head on the cement. Her quick thinking, kindness, and compassion made all the difference in that moment. I am beyond grateful for what she did and wish I knew her name so I could thank her personally. When the time comes that my mother is ready for assisted living, Dale Commons is absolutely where I will be sending her. Staff members like this bus driver are one in a million, and her actions showed just how much the residents truly matter.

Attentive staff willing to spend time and to answer questions about different types of care optionsread more

Although the staff is friendly, they are not qualified to take care of many of the patients…read more Our loved one ended up with a bed sore, along with awful food to eat. When our loved one didn't finish a meal, the leftovers were given to him for the next meal. No one qualified to even take a pulse after 5 pm! That's awful

I have had 2 of my family members live here over the years, currently my Aunt is here and I would…read morejust like to say that I'm so thankful to management and their whole staff for the outstanding work that they do. They really care about the well being of their residents and they coordinate a lot of activities to keep them involved and encourage participation. I would definitely recommend this living facility if you're looking for a safe, clean, and caring community for your loved one. L.R.

The front desk lady, Gloria, is the most wonderful, caring and positive person. The management is…read moreinvolved and compassionate. The cna's, housekeeping staff, med people and dining room staff are all friendly and positive! My father's room is very nice and he is very pleased with the food. There are many activities and even outings. It's only been a week, but so far I am pleased.

I was helping my father look for a place that would meet his needs and his budget when we took our…read moretour of Stratford Place. The staff greeted us and was very friendly. The place itself was very up to date, clean and lovely inside. We were very impressed. The only down side was the cost for the space. It was to be expected for the area though.

Love the team! The environment and the new floors at the community. My mom moved in from the…read moreskilled nursing easiest transition.

Horrible care facility, infested with bed bugs and a few caregivers are physically abusive to…read moreresidents. Has been reported to STATE, but no changes. Do not place your loved one here.

My 90+ mom needed respite care and had a 10 day stay at The Grove. We were extremely pleased with…read moreher care and facility condition. The nursing staff was attentive and compassionate. The admin staff (Mary & Nick) were super easy to work with and never tried to upsell us on anything. Our experience here was exceptional and would gladly recommend this establishment. My mom felt safe and comfortable. Thank you Grove/Staff for a job well done.

If you are looking into care here, don't be mislead by their predatory and inaccurate prices…read morelisted. I received a referral from "A Place for Mom", who stated that their prices "start at" $4.5k/month for a shared room, and $6k/month for a private room. The correct prices are $5.5k/month for shared room, and $7k/month for a private room. When confronted about these price differences, The Grove doesn't control the prices listed through "A Place For Mom".... Yet they are partnered with them. There is also a $3,000/moth "Community Fee" that was not advertised anywhere. Additionally, they claim "Our services are all inclusive. This means that all of our residents' needs are met for one monthly amount. Unlike other care homes that utilize a point system to add charges to their monthly amount, we do not assess additional charges for any added assistance. Our residents' families appreciate the predictability of one fair charge per month for all services their loved ones receive here at The Grove." This is NOT accurate. They nickel and dime for basic needs and things they list as amenities. In addition to their $3,000/month community fee, they charge $300/month for Medication Management (what individual needing Memory Care could possible manage their own medications???). Medication management is a NEED, which should be included if they actually follow their "all inclusive claim". They're even charging residents to watch Television, making them pay for Comcast, which they don't even give a set price for. We won't be going any further with them because of their predatory pricing. They are taking advantage of desperate people. Disgusting.

I see the name of this facility has changed its name and perhaps ownership. I had left a review for…read moreEvergreen Assisted Living facility back in 2015, but I see that my review was moved to a facility in Georgia that may or may not exist. This facility is in Modesto, CA. I know it's likely that the staff has entirely turned over and that the attending physicians may no longer be associated, but I think it's imperative to inform the public about what kind of history this place has had. My brother deserved so much better than what he got from this location. My brother had been in the hospital from complications with diabetes and infection. He had his leg amputated below the knee. He had become extremely thin and frail from his illness and was sent to Evergreen to recover. With no one available to get him anything from the store, he wheeled himself up there. He tipped his wheelchair off the curb somehow and broke his hip. When he was able to get back to the facility they (attending physicians) refused him pain medication and (staff) refused to call an ambulance for him. They made him AMA out of the facility to take a cab to the ER. Memorial Medical Center refused to treat him. An angry (rightfully so) amputee in a wheelchair, with a broken hip was refused service by an ER! Unable to go back to this facility that forced him to leave AMA, he had to call another cab to take him to a motel where he fell again in the bathroom, exacerbating his injury. He was finally taken by emergency services to a real hospital, DMC, and was finally treated properly. Had to have pins put in his upper thigh, a hip replacement and everything. All of this to say, be very careful with this place. RIP, Rick.

I've had a family member staying at this facility for several years. I've never been to this…read morefacility in person as it's hundreds of miles away but I've spoken to a few members of the staff on several occasions. The problem I find is that when I call to speak to my family member the staff love to dodge calls regarding attempts to reach my family member which is just intolerable...here you have someone who is ill and there's no way to reach him? The resident/patient phone line rings chronically busy...I don't know if someone is leaving the phone off the hook or what...but I never can get through to this person I care about. Some highly irresponsible people working there with bad attitudes who just do not want to do anything to help...VERY LAZY!

This review is long over due. I cannot say enough positive things about the Gardens of Modesto!!…read more My parents were residents there from Fall of 2020 to Fall of 2023. During this time, I was under a lot of stress trying to oversee my parent's needs and was not the easiest person to deal with. The team at Gardens treated me with patience and respect as they knew it was an incredibly difficult time for me and they were amazing at caring for my parents. They showed my parents great care, love and dignity as they both approached the end of their lives. Thank you so much Gardens of Modesto for everything!! Special thank you to Rashmika, Praneeta, Marlene, Maria, Linda and Lindsay!!! I just found out today that Lindsay is the new Executive Director which is wonderful!!! Lindsay was incredible and always stepped in to help in every roll while my parents were there. I know the community is just going to keep getting better and better. Thank you all so much again for everything you did to make my parent's lives meaningful and special.

The way the staff are with each other, the families, and of course the precious residents…read more.. priceless. Kudos for all the hard work the team does at work each and every day.

6 star service!!! Josh and Valerie treated my Grandmother like she was their own. Other services…read morehave refused to get my Grandma from the gurney and actually into bed due to a tight space into her room. Her safety & care was their top priority! They did not let the additional work deter them and they made what other services said was impossible possible. We intend to use them in the future and highly recommend them! Thank you, Josh & Valerie!

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.