6 star service!!! Josh and Valerie treated my Grandmother like she was their own. Other services…read morehave refused to get my Grandma from the gurney and actually into bed due to a tight space into her room. Her safety & care was their top priority! They did not let the additional work deter them and they made what other services said was impossible possible. We intend to use them in the future and highly recommend them! Thank you, Josh & Valerie!

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

Karon met with us on short notice and was able to start services very quickly. Their car givers…read moreare all top rate! We had one small hiccup that was immediately dealt with and remediated. They have been so very responsive. It's refreshing to encounter a company that treats its clients so well.

My dad receives caregivers from J&M. Jessica in the office has been working with us the entire…read moretime. She is really nice and I enjoy working with her. Sophia has been wonderful too. My dad has dementia and his needs have changed and they will continue to change. Both Jessica and Sophia have helped and their kindness makes a difficult time less difficult. We had Sarena as his main caregiver and she was an amazing caregiver. We now have Julie as his main caregiver and she has been wonderful with my dad.

We were so very fortunate to find Right At Home to care for our mother at the end of her life. We…read morewere concerned about how these services would work and RAH was a gift from heaven. The caregivers were angels and poured their heart into the work. We could not have wished for anything more from the caregivers. For our mother to pass while in the home she loved and surrounded with so much loving care is all anyone could ask for. The business owners were equally supportive and caring. Such a difficult business to run and I am eternally grateful to the owners for all of the heavy lifting they do. RAH provided outstanding administrative support for insurance needs we had and did everything possible with our hectic scheduling. Their expertise and willingness to help exceeded all expectations. Words do not adequately express our gratitude for Right At Home.

Provided amazing care for my grandparents. Always went above when trying to make sure we have…read moresomeone there 24/7 when we need the care. They amazing caregivers helped my grandpa do physical therapy and took him to his appointment ontime. When having replacement caregivers they always called to let us know. Great communication!

When looking for a facility to put my parent, I "shopped" around Modesto and kept comparing…read moreeverything to Valley Comfort. It's not an easy decision to put your parent into a home, so I wanted to make sure I found the perfect one. Valley Comfort was it. The care and attention my parent is getting puts my mind at ease, as I know my parent is in the best hands possible receiving the best care. My parent seems happy, so I am too. Another big thing that made me choose Valley Comfort is the staff. Nick is awesome, when he took me on the tour of the facility, what really stood out is that he knew everyone's name. It showed me that they really take the time to get to know each person. And for the rest of the staff, they are all so friendly and extremely helpful. It makes it feel really family oriented. I know it's not an easy decision to put a parent or a loved one into a home. But Valley Comfort has put my mind at ease and I'm glad I have been able to count on them.

Needed financials from them, and Nick became a complete jerk. I never liked the place to begin…read morewith; it is overpriced and understaffed for the number of residents. They put on a good front, but that is about it.

This company isn't reliable. We've had several times that a caregiver wouldn't show up to their…read morescheduled days to care for my dad. Complaints have been made to management/administration and they DO NOT CARE. They claim there is "nothing they can do if a caregiver doesn't show up." But then why are we paying you guys? That's inexcusable. So you're willing to just neglect a disabled man needing your care if nobody shows up? That's so unprofessional and unethical! It is YOUR JOB TO FIND COVERAGE. DO NOT HIRE THIS COMPANY! We've already filed a report with the State.

This is a completely unethical and unprofessional company. Despite being a client of theirs for…read moreseveral months, they have abandoned me 3 times and dismiss it as "Well, we couldn't find anyone to cover the shift." But that IS their responsibility. Management should cover if their employees don't cover. You are better off going with a different company who honors their contracts.

Our family used Home Instead for our parents care for 7 years. Their caregivers are well…read moreexperienced. At less than a days notice, they were able to fill requested extra shifts and do modifications. Another strength of this company is their ability to never miss a shift(including holidays). They always had back up care providers, just in case. I would refer this company to anyone in the greater Stockton area who has caregiving needs.

I can't thank Home Instead and their team for the immediate response to our families time of need…read more We faced many untimely issues that needed extra hands. Not only did the owner himself respond, He was helpful, timely and very understanding. Home Instead cared about what we were going through and went all in without judgment. It's very hard to find a company that you can depend on nowadays....add in trust!! Home Instead did not fail us! The caregivers were kind, skilled and knowledgeable, well mannered and willing to help according to our wishes. (Our circumstances truly demanded understanding and that's what we got). Let me not forget to mention that the administrative team was also apart of our experience which also went well and was a pleasant experience. Overall, if you need In Home Care you can count on Home Instead for a well ran, caring and considerate team as well as a pleasant experience. Thanks Home Instead we will always refer!

Thankyou angel's hand senior in home care, for taking such great care of my mom. Gina and Tess,…read moreyou've been amazing caregivers. Both your kindness and love for our mom mean so much to us. We are truly grateful for everything you've done for her

Angel Hands helped us through a very rough time with my sister who was injured in a fall. One…read moreminute she was fine the next moment had a broken back. Angel Hands sent a very fine woman who took care of her 24/7 for 14 days. After her time was up, a (married) couple came to stay. Her house was completely cleaned top to bottom. Her 24/7 care for being bedridden permanently included bathing, toileting, feeding, and also helped with her two cats. Astounding! They were the hardest working couple and I give many thanks to Angel Hands for helping us out for 5 months. Thank you to Manny and to all her care givers. We completely trusted them for everything

Absolutely exceptional patient care. Highly trained & skilled professionals that take amazing care…read moreof a loved one. Clean , well kept and amazing home. Highly recommend

I really loved it here and I know my family and my grandfather will too. Clean, new board and care…read morehome! Perfect for around the clock care!

Marvelous Memory Care. The staff all work together to form an environment the residents can strive…read morein. It is beautifully designed, safe and full of activities that enrich each individuals stay. -Cosmina Dignity Senior Living

They accepted $10,500 when my husband , who has dementia and has in prior facilities, has tried to…read moreleave. They assured me that they had staff and knowledge on how to distract him from doing this. After 5 hours into his care, staff began calling me stating they could not handle my husband because he kept trying to get out of the facility. From that day forward, I received 3 to 4 calls a week, complaining. The manager then contacted me 10 days into his stay that they would waive the 30-day cancellation notice. I had no where to take my husband, I'm 77 years old, need surgery which I had been putting off as I had no one to help me with my husband. I told them I would pick him up and when I was having a difficult time getting him home, I was told by the Director that I would be charged $35 an hour. So they basically kicked my husband out of their facility. They lied when they told me they had qualified staff to handle him wanting to get out of their facility. I had to rush over to bring him home as I could not pay $35 an hour for each hour he was there. They have refused to return my refund quickly, which is over $6000. They said it would take 3 to 3 in a half weeks to return funds. They cashed my $10,500 check within minutes of admitting my husband but now are dragging their feet to refund funds. I found a place to place my husband but I have no money so I am dealing with my husband all alone and I cannot do it. I cannot even make him cereal as I have a dislocated shoulder. All I need is my refund to place my husband in a home. I saw an old lady lying across a bench with her shoe off in a disarranged position. When I told Kim, the manager, she said "oh" and called out to staff to come and help this lady, so their quality care clearly is not good. They never told me it would take this long to receive refund if they kicked out my husband. This facility only wants to take care of Gravy patients. They cannot handle difficult or confused residents.