When looking for a facility to put my parent, I "shopped" around Modesto and kept comparing…read moreeverything to Valley Comfort. It's not an easy decision to put your parent into a home, so I wanted to make sure I found the perfect one. Valley Comfort was it. The care and attention my parent is getting puts my mind at ease, as I know my parent is in the best hands possible receiving the best care. My parent seems happy, so I am too. Another big thing that made me choose Valley Comfort is the staff. Nick is awesome, when he took me on the tour of the facility, what really stood out is that he knew everyone's name. It showed me that they really take the time to get to know each person. And for the rest of the staff, they are all so friendly and extremely helpful. It makes it feel really family oriented. I know it's not an easy decision to put a parent or a loved one into a home. But Valley Comfort has put my mind at ease and I'm glad I have been able to count on them.

Needed financials from them, and Nick became a complete jerk. I never liked the place to begin…read morewith; it is overpriced and understaffed for the number of residents. They put on a good front, but that is about it.

They accepted $10,500 when my husband , who has dementia and has in prior facilities, has tried to…read moreleave. They assured me that they had staff and knowledge on how to distract him from doing this. After 5 hours into his care, staff began calling me stating they could not handle my husband because he kept trying to get out of the facility. From that day forward, I received 3 to 4 calls a week, complaining. The manager then contacted me 10 days into his stay that they would waive the 30-day cancellation notice. I had no where to take my husband, I'm 77 years old, need surgery which I had been putting off as I had no one to help me with my husband. I told them I would pick him up and when I was having a difficult time getting him home, I was told by the Director that I would be charged $35 an hour. So they basically kicked my husband out of their facility. They lied when they told me they had qualified staff to handle him wanting to get out of their facility. I had to rush over to bring him home as I could not pay $35 an hour for each hour he was there. They have refused to return my refund quickly, which is over $6000. They said it would take 3 to 3 in a half weeks to return funds. They cashed my $10,500 check within minutes of admitting my husband but now are dragging their feet to refund funds. I found a place to place my husband but I have no money so I am dealing with my husband all alone and I cannot do it. I cannot even make him cereal as I have a dislocated shoulder. All I need is my refund to place my husband in a home. I saw an old lady lying across a bench with her shoe off in a disarranged position. When I told Kim, the manager, she said "oh" and called out to staff to come and help this lady, so their quality care clearly is not good. They never told me it would take this long to receive refund if they kicked out my husband. This facility only wants to take care of Gravy patients. They cannot handle difficult or confused residents.

This is NOT the place for loved ones that still have high brain function, have multiple complex…read morehealth issues, and need supervision. You will pay $7,300 per month and watch your loved one go down hill faster than you can imagine. From med overdoses/missed meds to altercations that left my dad with skin tears, fractured finger and substantial health issues (that had been resolved BEFORE he arrived), the list goes on. If you try to get involved, as a RN daughter, they will tell their staff to avoid and not give you any information, even if you are on the list of approved persons to give information to. They were afraid of their actions enough to call the state, concerned that I may turn them in. We brought him home with hired help and he is healthy and happier.

Love the team! The environment and the new floors at the community. My mom moved in from the…read moreskilled nursing easiest transition.

Horrible care facility, infested with bed bugs and a few caregivers are physically abusive to…read moreresidents. Has been reported to STATE, but no changes. Do not place your loved one here.

I came to Main West after spending 3 weeks in the hospital. The staff were kind and attentive. I…read morewasn't in the best place mentally being depressed and being in a lot of pain. I appreciated the CNA's and nurses coming in to check on me constantly. I was able to get door dash when the food wasn't edible and the visiting hours were great. Pro's: Definitely the nurses. I had extremely sensitive issues and they did a wonderful job taking care of them. The place was constantly being cleaned and the cleaning staff was also nice and thoughtful. Con's: The biggest issue I ran into the 3 weeks I was there was a lack of English speaking and understanding by the CNA's. There were times I had to point to things or just give up and say no because they couldn't comprehend basic English. I even asked them to get another person to help me a few times. The next con has to be the food. At times it wasn't edible no matter how hungry I was. With antibiotics wrecking my stomach as it was and there being a gap of 14 hours between dinner and breakfast the next morning I had to get a Walmart order of snacks and drinks to make up for the terrible meals. Sometimes the food was descent but the portion wasn't enough for a 10 year old. Other times the combinations made no sense, I brought receipts (see the pictures). Yes I went hard on the food with the hope that they will do something about it for future clients. I showed one of those pictures to my case worker and I asked her to just try the food for herself and she would know my pain :) All that being said I am now home and on my way to a full healthy recovery and much of that is thanks to Main West. This place was relatively close to home, easily accessible for my family and friends to visit and they have helped give me my life back. Aside from the communication issues and food I would recommend this place to anyone in need of great caring nurses and overall attentive staff. Thank you to everyone at West Main. I'm home writing Yelp reviews and not in pain or stuck in bed thanks to you. I will never forget what you did for me. Sincerely, Mr. Michael

I had my grandmother stay here for short term therapy after she had a fall in her front yard. The…read morefacility is easy to access and has plenty of visitor parking. My interactions with the staff were productive and pleasant as they were helpful when answering questions. While there, my grandmother felt well taken care of by her nurse staff. They even cheered her up when she was home sick, which means a lot to her family. Upon her discharge, her social worker was really helpful in providing resources and contact information. Thank you MWPA!

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.

Placing my mother in a board and care was one of the hardest decisions that my family has had to…read moremake. It was a blessing that we were able to find Caring Hands For the Elderly. The owner, Ana, has been an angel to our family. I can tell by the way that the staff takes care of my mother that they do it from a place of love and compassion. I know that my mom, who needs 24/7 care is well taken care of and I don't have to worry.

I learned a lot when I was doing research to find a long-term care facility for my father-in- law…read more All of the ones I looked at advertised their lovely grounds, spacious floor plans, activities and delicious meals. What helped me make my decision was when I talked to actual residents. They love living at Bethel - and several mentioned how everyone feels like family - from the staff to the other residents. One particular resident shared with me that she actually had no living family left, and that Bethel was her family. That was very comforting to know that Bethel gives its residents more than just a place to live, but a loving home.

Our family is incredibly grateful for the care and kindness that Bethel Retirement Home provided to…read moremy mother over the years. From the very beginning, the staff made this transition as smooth as possible for both my mother and our family, and we could not have asked for a more supportive environment. The holiday seasons were truly special at Bethel. The halls were filled with beautiful music, festive decorations, and thoughtfully planned activities that brought so much joy to the residents. These moments became cherished memories for us, as we watched my mother light up with happiness. Every person at Bethel contributed to my mother's well-being--from the friendly faces at the front desk to the dedicated staff, housekeepers, and maintenance team. They treated her with such warmth and respect, making her feel at home each and every day. A special thank you to Pricilla, my mother's beautician, who went above and beyond by sending us lovely photos of my mother after each hair appointment. Those little touches meant the world to us. Our family will deeply miss Bethel and all of the wonderful people who became a part of our lives. Thank you for everything you have done for my mother and for us.

My parents have been at Astoria for a year now. The staff goes above and beyond to make them…read morecomfortable and happy! They accommodate any and all special request we have had. They are very loving and kind and I HIGHLY recommend this place and a safe loving place for your loved ones to call home!

Unfortunately I have had a great deal of experience dealing with assisted living and skilled…read morenursing facilities and have found most of them to be criminally understaffed. Almost every place I have dealt with had patients lined up in the hallways, totally unattended - I guess as long as they're out of their rooms, It could be marked up as some level of care. It's hard to fault the caregivers because their hours are horrible and the working conditions are truly awful - but there are never administrators around to take your anger out on. I am happy to say that none of these conditions appear to exist at Astoria - quite the opposite in fact. This is the only place I have ever been to where the administrators are always around, they treat their residents and families like their own. I have never encountered so many wonderful, caring, genuinely kind people as those who work at Astoria. My mother-in-law has been a resident at the Oakdale facility since April 2024. She doesn't want to be there, she wants to be in her own home but unfortunately her condition does not allow her that luxury anymore. Every time I visit her, the staff greet us cheerfully, they respond to her needs within a few minutes, and they go out of their way to treat her with respect.