The front desk lady, Gloria, is the most wonderful, caring and positive person. The management is…read moreinvolved and compassionate. The cna's, housekeeping staff, med people and dining room staff are all friendly and positive! My father's room is very nice and he is very pleased with the food. There are many activities and even outings. It's only been a week, but so far I am pleased.

I was helping my father look for a place that would meet his needs and his budget when we took our…read moretour of Stratford Place. The staff greeted us and was very friendly. The place itself was very up to date, clean and lovely inside. We were very impressed. The only down side was the cost for the space. It was to be expected for the area though.

I have had my dad in here for almost 2 years. He just passed away yesterday. I am so glad I put my…read moredad here. They treat my dad like family and have taken such good care of him. They treat me like I'm family also. I couldn't ask for a better place

Shortly after the pandemic began, I wondered if my mom would be safer in this home versus mine. I…read morehave grown children and many grandchildren coming and going. I was assured she'd be less exposed because they don't let anyone in or out. I felt comfortable and placed my mom here. She became Covid positive within a few weeks. My mom was refusing her medications so they called my daughter one evening to come give her the behavioral meds she needs. I find out this is all supposed to be a big secret....They had her come in the back door and asked her not to tell anyone or they would lose their jobs. I wonder how many others came in the facility this way....possibly the main reason of the Covid out break....My mom was in the hospital for a month. I wouldn't let her return to this place! I received a full refund from the administrator. This place does not have certified or licensed nurses! In my situation it wasn't a good decision. My mom had dementia and couldn't fend or speak up for herself. Especially when loved ones can't check on them because of the supposedly lockdown.... Carla and owner knew of this. My mom has since passed but I want to let others be aware of homes and facilities. My opinion these places need at least an LVN to supervise staff in the evening!

This review is long over due. I cannot say enough positive things about the Gardens of Modesto!!…read more My parents were residents there from Fall of 2020 to Fall of 2023. During this time, I was under a lot of stress trying to oversee my parent's needs and was not the easiest person to deal with. The team at Gardens treated me with patience and respect as they knew it was an incredibly difficult time for me and they were amazing at caring for my parents. They showed my parents great care, love and dignity as they both approached the end of their lives. Thank you so much Gardens of Modesto for everything!! Special thank you to Rashmika, Praneeta, Marlene, Maria, Linda and Lindsay!!! I just found out today that Lindsay is the new Executive Director which is wonderful!!! Lindsay was incredible and always stepped in to help in every roll while my parents were there. I know the community is just going to keep getting better and better. Thank you all so much again for everything you did to make my parent's lives meaningful and special.

The way the staff are with each other, the families, and of course the precious residents…read more.. priceless. Kudos for all the hard work the team does at work each and every day.

The Park at Modesto is not only a beautiful facility but it becomes filled with friendships in…read moremanagement, with employees and with residents. I've loved living here with my 2 beautiful cats who have enjoyed their private balcony on the 2nd floor. The food!!! Chef Cesar and his staff, prepare 5 star meals like none other. Food service aims to please the most finicky resident(s). The Victory Bistro staff and operation is outstanding (the chocolate cookies are to die for). The monthly brunches, monthly birthday celebrations, weekly Happy Hours are always well planned and outstanding. Not only in food and service excellent but decorations by the Activities Group are over the top in creativity. We have free transportation to appointments, shopping and even to visit nearby relatives. The Housekeeping and Facilities staff do their upmost to insure our comfort at all times. Our 24/7 receptionists are extremely pleasant and always helpful. We are blessed to live in such a place. I wish I had moved here sooner.

The Park at Modesto is such a beautiful , welcoming environment…read more The staff is always so professional and helpful with all the guest. The food is second to none. I have been to several retirement facilities in the Modesto Turlock area and have found that The Park at Modesto has the most delicious food . The residents have so many fun options to participate in ; exercise , woodworking , painting, gardening , swimming . I'm counting the days until I qualify to move in .

I have visited Truewood Modesto many times while helping a family member make their decision…read more Truewood was my first choice after looking at many communities. The staff are all so wonderful and helpful. I even texted the General Manager late on a Sunday and received an immediate response. It was very reassuring. I give them 5 stars on our experience so far!

I really can't say enough great things about this place. The staff to me is what really stands…read moreout. Everyone is so nice. My dad was so hesitant but he absolutely loves it here. He said to me "these people seem like they really care" and I agree. They went above and beyond to make my dad feel comfortable and continue to do that on a daily basis. He can be very grumpy so this is not an easy task. Megan showed my sister and I around and was so patient as we wanted to see every room available. Megan answered all of our questions and really put us at ease . Amanda did the paperwork with my dad and was extremely patient and kind to him. Olivia at the front desk always has a smile and is so helpful to me as I live in San Diego so I call there a lot. These women are top notch and I thank them with all of my heart. My dad loves the food and the other residents. The residents were so welcoming to the new kid on the block. I just love this place for my Dad.

My Dad has been in memory care at Stacies since Christmas. Like most people, he was not happy to…read moreleave his home, but the staff at Stacies have really worked hard to make him comfortable. He has settled in now. The staff has been great at communicating with us and is taking great care of our Dad.

I had to drop off some papers here a little while back. The actual patient rooms were nice,…read morehoweve,r I personally choose to never be in a place that smells so badly of urine. I have been in public bathrooms that did not smell half as bad as this place. I am thankful that these facilities exist, but please rip up the carpet, as it smells as if the floors were mopped with a bucket of old urine.

6 star service!!! Josh and Valerie treated my Grandmother like she was their own. Other services…read morehave refused to get my Grandma from the gurney and actually into bed due to a tight space into her room. Her safety & care was their top priority! They did not let the additional work deter them and they made what other services said was impossible possible. We intend to use them in the future and highly recommend them! Thank you, Josh & Valerie!

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

This facility is the worst place ever they treat there employees like shit. I worked here and…read moretechnically still employed here but I hurt myself pulling up a patient and was placed on light duty and because I didn't do a worker comp claim the chose not to put me on light duty. Instead they told me I can't go back on the schedule until I'm released from light duty but I have a pinch nerve on my spine so I'm not gonna be released no time soon, cold part about it I use to worked doubles all the time and I did 1on1 which is light duty. Crazy then another thing last year when my mother was dying I asked for fmla so I could spend every moment I had with my mom they didn't have the papers in the facility and I was told my job was in jeopardy for missing to many days. So the last week my mom was on earth I had to come to work instead of spending all the time I could with her.Another thing I was in the hospital a few months but and the Scheduler Kim Nally call saying am I coming to work and I asked her what do you want to do roll my 2ivs over there and work.Kim will look out for you only if you pick up shifts when she has nobody to come in but if you don't jump for her expect to get called off the next week.Laura the adon is lazy I don't understand how she's still employed there and they just promoted her. You give her a complaint and she say ok she will do something about it and don't do a damn thang. I remember once I told her a patient wanted to talk to her and she walked right past his room turned her head and keep going never to go in and see what the patient need. None of the higher up care about the patients.We work with limited supplies half the time the patients don't even have briefs they pass the out like Rations.Colleen the dsd by far is so confused at everything she does and she loses important paper work. Highly unprofessional. The kitchen staff is horrible and the kitchen staff supervisor is rude. They will send the patients food out with no condiments and when you go and ask them for some it's like world war 3 to get it. Like cmon now the patients should be able to get what they ask for they pay to live there.More than half the nurses and lazy and ignore the patients you'll tell them a patient is in pain and they'll literally sit at the nurses station and won't move. On top of that I have a feeling they are racist they had a black admin and let her go now they have admin they come in for a few weeks then it's a new one. The old admission lady felt we was been forced outta her job and quit and she's black.Theres like 3 other black ppl been mistreated including myself.Thats just something for you to think about when choosing the hellhole.Worst part able it is when state comes the fake like everything is in order helping pass trays going into patients rooms acting concerned,but as soon as they leave everything is back to regular program. Like what a joke.I personally wouldn't even allow the dog to stay here. They have 1star rating which it needs to be a -0 And another thing there was a well qualified nurse that applied for the dsd position but instead of giving her the position they gave it to Laura a person that doesn't do shit. Makes you wonder. Another overly qualified Rn which is excellent by the way applied for the adon but instead of giving it to him they hired a new person .When this Rn is the best. He does rn work cna work admission work adon work and any other work that needs to be done.He actually cares about the patients and is trying to make this facility better. What needs to be done is all the higher up need to be fired and they need to bring a whole new team in the there that actually works and care about their patients and maybe then this facility would have a fighting chance.

So my mom had a big back surgery and needed to go in for rehab. This place is horrible the food…read moreisn't good at all and when you request to talk to the kitchen manager they never get back to you. There was a CNA there which was rough and rude to my mother and we requested that this lady not be able to go in her room and they said ok they understand but the next day she was in the room being rough again and had never stopped going in. The administration and social services needs help they don't do their jobs at all. There are a few really good CNAs and nurses there but the therapist did nothing for my mom and that's what she was there for. They would work on her arms which she needed to get up and walk. I'm sorry I wouldn't bring anyone who I loved to this place I think state needs to come in and check them out and speak to people who have been there or are still there. Plus I think they need to know how to communicate with all the departments. Oh and my mom had an ice machine that she was supposed to have going all the time every time we went in there was no ice in it and they didn't know how to work it and all you have to do is put ice and a little water isn't hard at all.

Happy 60th * once a pond a time ' the adventures with . . …read more The staff are great peoples " like ROY would say ( quote) I will do it again Working on me vows;-) yee yee I love Lucy Eddie

No notice of staff entering or leaving apartment,fraudulent work orders being resolved .Asking…read morefamily members to pay ahead balances not even owed

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.