For the most part the care is good, though I wish they had more staff to make it even better. I go…read morethere a lot to see a family member and often feel sorry for the staff, who are yelled at, called names, treated like slaves, and overworked. I would not want their job for a million dollars! Old age is terrible and often comes with much pain and suffering. Many times I've witnessed a patient threatening them in one way or another, and that can't be good for their moral. One such patient suffered from what I believe was dementia, and often bit the nurses caring for her. I understand the poor soul had very bad back problems, and that's why she was lashing out. But often the staff have no help at the moment, and must get the patient from one place to the other, as quickly and painlessly, as possible. I send a prayer for the staff and patients to our Lord Jesus for happiness in their jobs, and a speedy recovery for their patients. I put 4 star not 5 because there's always room for improvement.

Beautiful facility, clean and professional staff, they really care about your progress and help you…read morefeel at home. I would recommend this to anyone.

I want to thank everyone at English Oaks. The quality of care was awesome. Everyone…read more was so helpful and always had a smile on their face. Thanks Steve Glovsky

My pops was here for about 8 months before he passed. They treated him with dignity. Like most…read morepeople in a facility he would have rather been home. The staff was caring and took care of the patients. He would entertain the other patients and the staff with his harmonica playing. The nurses would come in and listen. They treated him very well. I currently volunteer there now as well. And thank them for taking care of him.

Amazing place the first day, but after that we realized the night time people are incompetent at…read moredoing there job, took hours to get my mom her medicine pain killers, only one nurse would change my moms nefrostomy tube bandage ty sean, all other nurses never did it. Sean hands down is the best nurse there. The biggest thing thou is a faulty oxygen reader that made them rush my mom back to the hospital in the middle of the night let alone it happened on her birthday so she had to spend her birthday in a hospital where no one could visit but one at a time. She also kept saying she was breathing fine but still "rushed her to the hospital" no lights or sirens must of been a huge emergency huh...

Let's just put it this way, it's no where I want to be. Staff never seem to be around when you…read moreneed them.

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.

My father is currently in the hospital after a fall last week. He is on blood thinners. He…read moreliterally is a miracle as he survived a dissection of his aorta that tore down to his femoral arteries. He was treated with extremely poor care after he was moved from a one person room to a three person room. He was there less than a month. Huge disappointment!!!!!!!!

I would rather not give 1 star. My dad went in for rehab for his legs to get stronger . It was…read moremostly CNA that work their . 3 men per room 1 public shower. The place was filthy. They had nothing to clean the rooms with . My dad was in the middle and he had no privacy curtain or TV . Food was horrible. Dementia patients on the same floor that screamed and threw things , they also would come in my dad's room. No security.

This is my husbands 2nd time at Encompass. After knee replacement surgery 2023-2024-wonderful…read moredoctors, nurses, CNA's NP, maintenance & cafeteria. All workers there treat the patients with the upmost care. Our 2 weeks there were wonderful. Best PT & OT staff I've ever seen. Fast forward 12/30/25 my husband was moved there by Memorial Hospital after he was there for 2 weeks with GBS. We were there for 17 days. They worked with him & today he was able to come home. 2nd time he's had GBS in 34 years. Staff was incredible-especially Dr J & NP "Jay" OT & PT awesome 5 Star plus in every way. Thank you Encompass. What a wonderful team. Special thank you to our friend Rachel Young

Following my knee replacement, I stayed with Encompass for 6 days - what a difference those 6 days…read moredid for me towards my recovery!!! The nursing and aide staff were AMAZING. All very kind, patient and very helpful. The dietary/nutritional options were always very good. I would recommend Encompass to anyone needing help following surgery.

The front desk lady, Gloria, is the most wonderful, caring and positive person. The management is…read moreinvolved and compassionate. The cna's, housekeeping staff, med people and dining room staff are all friendly and positive! My father's room is very nice and he is very pleased with the food. There are many activities and even outings. It's only been a week, but so far I am pleased.

I was helping my father look for a place that would meet his needs and his budget when we took our…read moretour of Stratford Place. The staff greeted us and was very friendly. The place itself was very up to date, clean and lovely inside. We were very impressed. The only down side was the cost for the space. It was to be expected for the area though.

Care by nurse, my nurse is cna Diana. She was very nice,…read more patient and very helpful. She is very deserving of an commendation or reward for her service.

My father has fallen there multiple times. He is a miracle to be alive as he survived a dissection…read moreof his aorta all the way down to his femoral arteries. He was never given a 1:1 and allowed to fall multiple times knowing he is on blood thinners. This last week I told them he was digressing. He fell again and they found he had pneumonia and water around his lungs and heart. He is getting a the fluid drained now. Horrible place. Horrible nursing care not to have caught that. His heart rate was 140. And I get," I'm sorry to hear that". Lady you are a disgrace to medical care and your institution is a disgrace

The people here are very friendly and seem happy in their jobs. The facility is kept clean. My…read morefather enjoyed the food and bonded with the CNA Kendall. My only complaint was that his clothes were not changed daily and, when they did change his clothes, they put a hospital gown on him.

The experience I had was not as everybody else had.Ididn't even think I was at the same place they…read morewere rating on Yelp!!!!!! When I walked in the first thing I encountered was a strong urine odor The bathrooms for the patients has no hot water. The patient's meds were not given on time and not even correct. It took about five days for them to get it straight and ordered.!!! and I gave them the packet from the hospital !! The food is the worst I have encountered and cold at every meal. Not to mention you fill out a form of what you cannot eat and that's what was exactly served to the patient I witnessed.... No drinks like juices.... If a patient is thirsty during the day,.. they were served warm water as they probably needed to conserve the ice. There's no ice machine. They go fill an ice cooler that you would use to throw cans of drinks in on ice like you would use it for camping.... Shared with all 99 patients and staff ...so of course when they run out the patients drinks warm water all day or don't get served ice at all!! is that part of their state of the art facilities? I don't think so !! They don't even have an ice machine and I don't know what they're talking about ? as directed I marked all my husband's clothes. It's been nine days. He has not laundry done as promised. He had no clothes this morning and they pulled some clothes from somebody else or I should say probably lost and put on my husband. I was rather upset that he had to be put in some ghetto clothes as he called it when he has a nice labeled wardrobe down there enough for more than seven days and he does not have anything. He sat on his bed today with no clothes and a diaper waiting for something to wear as he was mentioning to me he was cold. I guess they do laundry when they feel like it never again will I let the administrators come out to a hospital all dressed up looking good and they put our elderly in these Medi-Cal Medicaid places just to take money from the government and pad their pockets. This is a utter disgrace. I am so thankful that this patient is only there for very short term. My heart goes out to the people that live in this with no real representation and this facility counts on that and I can guarantee you in the state that it is I would like to meet the people that are given at five stars because it must've been under different ownership. This is not that place as far as the accommodations it's fabricated. and the administrators go out hunting for people to put in there. They need the money and they misrepresent by the ad five stars. It's a joke. The only positive thing I is the girls that are actually working. The rooms hands-on with the patients are the only stars in that building. They are so understaffed and overworked it's deplorable.. girls work with kindness in their hearts as they do the best they can under these horrid working conditions. Bless their hearts!!! They are a hell of a team!!.....

When looking for a facility to put my parent, I "shopped" around Modesto and kept comparing…read moreeverything to Valley Comfort. It's not an easy decision to put your parent into a home, so I wanted to make sure I found the perfect one. Valley Comfort was it. The care and attention my parent is getting puts my mind at ease, as I know my parent is in the best hands possible receiving the best care. My parent seems happy, so I am too. Another big thing that made me choose Valley Comfort is the staff. Nick is awesome, when he took me on the tour of the facility, what really stood out is that he knew everyone's name. It showed me that they really take the time to get to know each person. And for the rest of the staff, they are all so friendly and extremely helpful. It makes it feel really family oriented. I know it's not an easy decision to put a parent or a loved one into a home. But Valley Comfort has put my mind at ease and I'm glad I have been able to count on them.

Terrible place. Please don't put your family here. They will tell you anything you want to hear to…read moreget your money. I had my mother in here. They sit in front of a TV all day and do nothing. Meal time they treat them like animals.