These guys are great! I recently moved into a new home and almost immediately started having issues…read morewith my HVAC system. After five other companies/people looked at it, Hale's not only fixed the problem the first time, they spotted stuff that once they pointed it out, should have been obvious to the other guys--and I had a big name that runs ads on the radio out first. The big name company missed the obvious problems. Hale's did not. Everyone they've sent out or I've talked to on the phone has been polite and ready to help. On top of that, their guys are honest and explain everything clearly. I understand my system better now, and this past week when I had another problem, they explained all my options simply so that I could make an informed decision. Fair prices and they got to me fast both times I've had them out. These guys are the real deal. I'm calling them first for all my HVAC needs from here on out.

Serviceperson was prompt and courteous. But don't expect them to perform the services described in…read morethe service agreement. The services described in the provided service agreement were not done. the agreement says "Ductwork: Check for air leaks, and seal ducts." AND also " Insulation: Inspect and maintain insulation on ducts and refrigerant lines." These items were not done. When I called to talk about it the manager or whoever I talked to kept asking if I told him about a problem and That he looked at the ductwork at the inside unit. There is NO ductwork at the inside unit. There is a plenum which goes into the attic where the ductwork is. There was insulation missing on the chilled supply line from the exterior AC unit. That was not repaired. And he never looked at the ductwork at all and it was in need of repair. She kept arguing, talking over me! that he had done everything and that the ductwork was not included and saying he had done everything. So she just deleted the invoice.Now they can probably claim that this review is fake. It is not. They were very unpleasant

We couldn't be happier with the service from Phil and Kevin his technician. Communication was…read morestellar, and they got us what we needed and installed it professionally and quickly. Our old house was a challenge and needed a whole new system...we're so glad GeorgiaSpec was recommended to us!

Quick to respond, easy to work with, and very thorough in their inspection…read more Great value for your money.

Great service and very knowledgeable team!! The owner is local and he works hard to do the best job…read morepossible. He does not take shortcuts and he does the job fairly and honestly. They were very responsive to our needs, the cost was reasonable, and they definitely went the extra mile to ensure that we were taken care of. Highly recommend!

Wesley came out on a Sunday when we were having hot water issues. He arrived and diagnosed what was…read morewrong quickly and fixed the issue immediately! I would definitely recommend Them for your plumbing needs!

This company was recently bought by Air Georgia. We have two separate systems, one which provides…read moreair conditioning/heat in the main area of the house which is a gas furnace/air conditioner and a heat pump which provides air conditioning/heat to the top floor and a room adjacent to the house. One week in August, the two rooms controlled by the heat pump, began to read in the high 80's. We notified Snellville Heating, Air & Plumbing as we had a maintenance contract with them. They responded promptly and told us something may have been jarred in the air handler zone control board. They only charged us the service fee of $79.95. When they were here the rooms became cooler, however, within hours the rooms returned to temperatures in the mid-eighties and we had to have them back that same day. They then told us refrigerant was needed and they added 1 1/2 pounds of refrigerant for a cost of $150. The next day the temperature in these two rooms again returned to the mid-eighties. Snellville Heating, Air and Plumbing returned that day and said they replaced an electric shut-off switch in the condenser and there was no charge. We thought the problem was fixed but the temperature rose to the mid-eighties the next day. Snellville Heating, Air and Plumbing returned that same day and then said the Condenser Computer Board was malfunctioning and needed to be replaced at a cost of $495. The part was unavailable until the next day at which time they replaced the Board. However, within 2 days, the temperatures again rose to the mid-eighties. A fifth visit was made and this technician told us the problem was a leaky heat pump in the condenser coil and said this needed to be replaced with just a part or a new system was recommended since our current system was ten years old. They quoted at a cost of over $13,000 for a new system. At this time they gave us complimentary refrigerant to keep the room cool while we made a final decision to replace the part or the whole system. We lost all confidence in Snellville's competence in diagnosing our HVAC issues as it took 5 TECHNICIANS coming out multiple days in a row before the correct assessment of the problem was made. We asked management for a cancellation and reimbursement for our second maintenance visit, which the did. However, they refused to reimburse us for the $495 fee for the Condenser Computer Board stating we approved the work to be done. REALLY!!! My response was that as 70+ year olds we TRUSTED the technician that was the issue but in reality we had a LEAK, only identified on the 5TH VISIT and we were due a reimbursement which they REPEATEDLY DENIED. We are not HVAC knowledgeable but in retrospect, shouldn't the need for refrigerant added on the second visit be a "sign" there might have been a leak? They said they were offering a 10% discount on a new system and an upgrade to a higher grade system at no additional charge and that was their compensation. My response was we had lost ALL CONFIDENCE with them and would NOT be using them for a new system. If it took 5 VISITS BEFORE the proper diagnosis was made how could we TRUST them to properly install a new system and maintain it. Additionally, that $495 Condenser Board was of no use to us since we bought a new system from another HVAC company who did CONFIRM on their initial visit there was a leak. This has been a most regrettable situation which has caused us much angst as senior citizens. As a side note, we were told the owner was aware of our dilemma but he never personally called us which we expected given our level of concern.

We have used Snellville Heating Air & Plumbing for over 20. years. We just had our six month HVAC…read morecheck and the process from scheduling to the actual home visit was prompt and professional. We had a new Tech named Chaz and he was so polite and knowledgeable that it was a seamless transition from our previous tech. This is the consistent service you will receive, you will not be disappointed. Plus, they continue to use the lastest technical tools for their service visits. See photo attached to this review. Michael and Marlena Wald

Very helpful and responsive to my request. It's comforting to know I have a HVAC service company…read morethat I can trust to explain the issue and quickly solve the problem for me, at a reasonable price.

Terrible customer service. cancelled my install because I had questions regarding services to be…read moreinstalled

Initial interaction was very positive. My AC unit was not working and I called for a service tech…read moreto come diagnose the problem. A very nice young man (Ezra) was here in a couple of hours and diagnosed the problem as a bad blower motor. I inquired about the cost to replace the blower motor and Ezra stated that someone would call me later that afternoon or first thing the next morning with a quote. No call back that afternoon or the next day. On the third day (late morning), I left a msg stating I was expecting a call with a quote to replace the motor. No response. This morning I called again and spoke with a lady who said she would look it up and call me right back. Eight hours later and still no call back with a quote. Obviously Perfect Temp does not want my business. The only reason I gave two stars was Ezra. His demeanor and helpfulness is totally wasted with this HVAC company.

Nathan has been amazing! We've had to call him during the worst heat and cold and he'a shown up,…read moredone the repair and didn't try to just sell us a new unit. The pricing is very reasonable and he will try to save you money where he can. I will recommend him to anyone needing a repair, service or a new unit!

Well, it has been over a year now since our new system was professionally installed and it have…read morebeen flawless. We are VERY PLEASED. They offered us the exact equipment for our square foot area and for our style of home. They did an outstanding installation job at a great price. This was a major purchase for us and we are so glad with this choice. We had another system installed years ago in another house and we had major issues with another company's installation so we are glad that we can report after one year that WE HIGHLY RECOMMEND ENERGY HEATING & AIR CONDITIONING. THANK YOU, ROBERT and CLAUDIA CLARK Loganville, GA

Decided to give them a chance to make things right. The owner is refusing to honor any warranty…read morework to fix the unit. The owner now will not answer or return any messages. To be honest he is acting like a child because I put a bad review on here.

Always a pleasure doing business with Superior Air Management. I called yesterday because my AC was…read moreout. Brian was here exactly at 8:00 am. He is always professional, competent and leaves me feeling confident doing business with Superior Air. In fact all the technicians get a 5 star rating. I've also referred your company to my neighbor Paul. Thanks again.

Locally owned company that has been serving Athens for more than 20 years Great company great…read moreservice