Serviceperson was prompt and courteous. But don't expect them to perform the services described in…read morethe service agreement. The services described in the provided service agreement were not done. the agreement says "Ductwork: Check for air leaks, and seal ducts." AND also " Insulation: Inspect and maintain insulation on ducts and refrigerant lines." These items were not done. When I called to talk about it the manager or whoever I talked to kept asking if I told him about a problem and That he looked at the ductwork at the inside unit. There is NO ductwork at the inside unit. There is a plenum which goes into the attic where the ductwork is. There was insulation missing on the chilled supply line from the exterior AC unit. That was not repaired. And he never looked at the ductwork at all and it was in need of repair. She kept arguing, talking over me! that he had done everything and that the ductwork was not included and saying he had done everything. So she just deleted the invoice.Now they can probably claim that this review is fake. It is not. They were very unpleasant

These guys are great! I recently moved into a new home and almost immediately started having issues…read morewith my HVAC system. After five other companies/people looked at it, Hale's not only fixed the problem the first time, they spotted stuff that once they pointed it out, should have been obvious to the other guys--and I had a big name that runs ads on the radio out first. The big name company missed the obvious problems. Hale's did not. Everyone they've sent out or I've talked to on the phone has been polite and ready to help. On top of that, their guys are honest and explain everything clearly. I understand my system better now, and this past week when I had another problem, they explained all my options simply so that I could make an informed decision. Fair prices and they got to me fast both times I've had them out. These guys are the real deal. I'm calling them first for all my HVAC needs from here on out.

Our entire HVAC system needed to be replaced and we were having a hard time finding a reliable,…read morehonest, reasonably-priced company to come out and fix it. We saw the billboard on 316 for Snellville Heating and Air and decided to give it a go. Joe came by about thirty minutes after the initial phone call, and you could tell right away this was a man who knew what he was doing. He checked everything out and then, the first company to do so, sat down with us to go over everything in detail. He quoted us the best price we'd received and didn't once try to upsell us. He showed us all the certifications that their workers have which put our mind at ease. A week later (and only that long because we weren't home the other days) we had an entirely new HVAC system installed by two hardworking guys. I will say the monthly financing price we got was not ideal for us. I'm not naive, but the whole reason we called in the first place was the monthly financing offer of $50 on the billboard. So that was a bit disappointing, but the overall cost was the lowest quote we'd received so we went with it. Plus, we have ten year warranty on the new system, and a year's servicing. Not to mention the security of knowing we have an honest company working this for us. We really appreciated the service we received after almost two months of a broken HVAC system and companies trying to scam us. I recommend Snellville Heating and Air to anyone looking.

This company was recently bought by Air Georgia. We have two separate systems, one which provides…read moreair conditioning/heat in the main area of the house which is a gas furnace/air conditioner and a heat pump which provides air conditioning/heat to the top floor and a room adjacent to the house. One week in August, the two rooms controlled by the heat pump, began to read in the high 80's. We notified Snellville Heating, Air & Plumbing as we had a maintenance contract with them. They responded promptly and told us something may have been jarred in the air handler zone control board. They only charged us the service fee of $79.95. When they were here the rooms became cooler, however, within hours the rooms returned to temperatures in the mid-eighties and we had to have them back that same day. They then told us refrigerant was needed and they added 1 1/2 pounds of refrigerant for a cost of $150. The next day the temperature in these two rooms again returned to the mid-eighties. Snellville Heating, Air and Plumbing returned that day and said they replaced an electric shut-off switch in the condenser and there was no charge. We thought the problem was fixed but the temperature rose to the mid-eighties the next day. Snellville Heating, Air and Plumbing returned that same day and then said the Condenser Computer Board was malfunctioning and needed to be replaced at a cost of $495. The part was unavailable until the next day at which time they replaced the Board. However, within 2 days, the temperatures again rose to the mid-eighties. A fifth visit was made and this technician told us the problem was a leaky heat pump in the condenser coil and said this needed to be replaced with just a part or a new system was recommended since our current system was ten years old. They quoted at a cost of over $13,000 for a new system. At this time they gave us complimentary refrigerant to keep the room cool while we made a final decision to replace the part or the whole system. We lost all confidence in Snellville's competence in diagnosing our HVAC issues as it took 5 TECHNICIANS coming out multiple days in a row before the correct assessment of the problem was made. We asked management for a cancellation and reimbursement for our second maintenance visit, which the did. However, they refused to reimburse us for the $495 fee for the Condenser Computer Board stating we approved the work to be done. REALLY!!! My response was that as 70+ year olds we TRUSTED the technician that was the issue but in reality we had a LEAK, only identified on the 5TH VISIT and we were due a reimbursement which they REPEATEDLY DENIED. We are not HVAC knowledgeable but in retrospect, shouldn't the need for refrigerant added on the second visit be a "sign" there might have been a leak? They said they were offering a 10% discount on a new system and an upgrade to a higher grade system at no additional charge and that was their compensation. My response was we had lost ALL CONFIDENCE with them and would NOT be using them for a new system. If it took 5 VISITS BEFORE the proper diagnosis was made how could we TRUST them to properly install a new system and maintain it. Additionally, that $495 Condenser Board was of no use to us since we bought a new system from another HVAC company who did CONFIRM on their initial visit there was a leak. This has been a most regrettable situation which has caused us much angst as senior citizens. As a side note, we were told the owner was aware of our dilemma but he never personally called us which we expected given our level of concern.

We had an incredibly positive experience with Summer & Winter when they replaced two HVAC units in…read moremy home about a month ago. Robbie and his team were responsive, courteous and professional. They fit us in quickly and left my home spotless and COOL at an impressively fair price. The units are working perfectly and we are eagerly awaiting our first power bill with the efficient units S&W installed. We will definitely use them for all future maintenance and look forward to referring friends their way.

Robbie installed a new furnace for us as well as outside AC Unit and cost of both were very…read moreaffordable. Customer service and reliability are second to none. I would recommend him for any heat/air service as well as new installation. He even handles last minute emergencies with grace. He serviced my air on a Sunday morning! I've known him for years. He's the best.

As it turned out, I had a leak in my AC coil, but on a hot summer Athens day, the unit quit, and I…read morecould not get any of my 3 usual AC guys to even reply. On a whim, I called Deaton and he had a man here within an hour and Daniel Deaton showed up too. He and his people were as accommodating and polite as can be. Best of all, he knew just what to do and went above and beyond to get me cool and within 10 days, he had installed a new coil from Trane, changed my filters and more plus, his prices on ALL his services (including coolant) were as good or better than my other 3 AC guys! REALLY! Give him a call and see for yourself.

Daniel Deaton and his team have kept our aging air conditioners and furnaces going for the past six…read moreyears on our 17 year old house with the original heating and air units which are well past their warranties. His expertise and patience has allowed us to correct other issues with the home. If there was a 10 star rating, Daniel would be getting that from me

We couldn't be happier with the service from Phil and Kevin his technician. Communication was…read morestellar, and they got us what we needed and installed it professionally and quickly. Our old house was a challenge and needed a whole new system...we're so glad GeorgiaSpec was recommended to us!

Quick to respond, easy to work with, and very thorough in their inspection…read more Great value for your money.

Always a pleasure doing business with Superior Air Management. I called yesterday because my AC was…read moreout. Brian was here exactly at 8:00 am. He is always professional, competent and leaves me feeling confident doing business with Superior Air. In fact all the technicians get a 5 star rating. I've also referred your company to my neighbor Paul. Thanks again.

Locally owned company that has been serving Athens for more than 20 years Great company great…read moreservice

I have used Associated Heating and Air Conditioning for many years. John has always been there…read morewhen I have had a heating or cooling emergency. His prices are always fair and I feel that I get a great value. I always recommend them to all of my family and friends in the Grayson, Ga area.

Amazing service! Spoke to John in the morning and by late that afternoon he had someone at my house…read morereplacing my capacitor. Went from 90+ down to 75 within a couple hours. Jay was very effecient and the price was less than i expected. Definitely will be recommending them to anyone I know who needs HVAC work!

AllTemp HVAC replaced my HVAC system in a prompt and professional manner. They made a service call…read moreafter hours on Friday. My system was done. The last time I replaced the system 15 years, I hired a friend who did HVAC work on the side. I guess I got a good price on it. But getting the same guys to service the unit wasn't happening, due to their priorities on their primary job. I always wound up calling AllTemp HVAC for service. I decided I'd use AllTemp so they could keep up the service on their equipment. AllTemp HVAC is always Johnnie on the spot when I've requested service. Their rates are reasonable.