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    Oronoque Eye Care - Derby

    2.7 (3 reviews)
    Closed • 9:00 am - 6:00 pm

    Services - Oronoque Eye Care - Derby

    Eye exams

    Eyewear fitting

    Retinal imaging

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    MyEyeDr

    MyEyeDr

    3.0(4 reviews)
    2.6 mi

    Be very careful! My prescription for my glasses were completely wrong! I told them they were blurry…read moreand they said you just have to get used to them. I brought them back they supposedly made changes and were just as blurry. Finally went to another eye doctor to find out my prescription was way more than I needed. I'm out $400 for glasses that don't work. Had to pay another $300 to get glasses that do! Will never go back!!

    I received the worse treatment ever today. The staff looked new. They were incompetent and rude…read more The young black girl at the front desk acted like I was bothering her when I walked in. No good afternoon or hello just how can I help you. A receptionist that doesn't greet people!! The older white lady that took care of me seemed like she didn't know what she was doing and definitely wasn't mindful of her tone. I had been an out of town customer for a few years. I went in to get my complimentary shades that came with my contact lense purchase which is what I do every year. I always get a case and cleaning cloth. The lady just wiped the lenses and handed them to me. I asked her for a cloth and carry case. She gave me the glasses I'm some random satchel with no cloth and rushed off to the next customer. I felt very dismissed. I am guessing its because she didn't initially want to give me the " free" glasses I was entitled to. I told her the manager was aware a d she should call her. She gave me excuses and run around. The office was empty and so was the parking lot. I see why. If you plan to go to this circus make sure Tracy of Jasmin are there to help you because they are awesome. Otherwise beware. I won't be back! I took pictures of the shades. A random case and glasses with no cloth. This has never happened before. This is no way to treat a customer.

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    MyEyeDr

    MyEyeDr

    3.9(7 reviews)
    4.2 mi
    •$

    the exam was great. getting fitted for the glasses was an aweful experience. I spent more money on…read moreframes than I usually do and I have been back 5 times because they kept ordering the wrong lenses. While ordering my glasses. The gentleman was talking to his family and not concentrating on patients. I have gone back five times , this last time it wasn't even fixed. The Manager never came out of the office and I ended up leaving without any correction to my bifocals. I would not recommend this office at all. I have always been at an office where they sit you down when glasses come in to make sure that they fit properly and that the new prescriptions are correct. I was handed them , I found the error at home and than after the 2nd and 3rd time in the office because I checked myself sitting at one of their desks. The manager did give me a credit and also found out they never used my 2nd insurance which saved me over 200$ after he found error. Very disappointed in this office, I would question whether to even use the company again. I definitely would not come back to this office.

    My prescription eye glasses lost a nose piece so I had to bring them in for a repair…read more Fortunately I hit it right and there were no other customers there so I was able to have the glasses repaired immediately while I waited. I recently told a friend to check out myeyedr. because they have various locations with optometrists and a nice selection of frames. All in one spot.

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    Oronoque Eye Care - Derby - optometrists - Updated October 2026

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