I had a wonderful massage with Ivy! She is very professional, attentive, and skilled. She took the…read moretime to understand where I was feeling tense and adjusted the pressure perfectly throughout the session. I left feeling so much more relaxed, refreshed, and relieved. The atmosphere was clean, peaceful, and welcoming as well. I highly recommend Ivy to anyone looking for a high-quality massage. I'll definitely be back!

I have received many massages in my life, but this one was by far the BEST! Kristina not only…read morehelped alleviate my stress and anxiety, but her knowledge and expertise really showed up during my massage. She was caring and compassionate, and made sure that I was comfortable, as well as relaxed. She also did some light stretching intermittently during the massage, which made all the difference in the world. Make sure you ask for her, you will NOT be disappointed. I wish I lived closer and not out of state, so I could come in regularly.

The Spa by JW is beautiful and spacious as you might expect at a luxury hotel…read more I had the pleasure of working with Matthew Nogrady. He was an awesome massage therapist. I requested a deep tissue massage and Matthew took the time to understand my specific needs and where I sought improvements. Beyond his empathy and amazing technique, Matthew was highly focused on identifying the source of my leg pain (I'm a runner). His experience as a sport massage therapist for the Orlando City soccer team made me feel confident he could help me. Although my 50-minute massage ended at the spa, Matthew followed up with a sample of CBD cream and provided me with a muscle massage gun to use during my stay. And to top that, he made a connection with the sport massage therapist for Sporting Kansas City (the soccer team in Kansas City) to help me find a great sports therapist at home. This is a great example of an individual who went above and beyond. Matthew truly exceeded my expectations.

Matthew Nogrady gave me one of the best and most effective deep tissue massages I've ever had. He…read morelistens well and customizes his work to your exact needs. I especially enjoyed his work on my very tight neck muscles. If you're an active person who has some issues to work out from overuse or from your exercise choices, you want to go see him. Highly recommend, and I will book him again the next time I'm in Orlando. The spa is top tier in all of the spaces, from the locker room to the treatment rooms. The massage bed was arguably the nicest one I've ever experienced.

it was my first time coming here and the whole experience was amazing throughout the entire time!…read moreRose was my masseuse and she gave me the most perfect massage! Definitely will come back here!

Giving it 4 stars because The owners are extremely nice and welcoming, willing to accommodate us…read morewhen we came in a bit early! But the 2nd time around my masseuse was not the best. I got hot stones and a facial I did not ask for ... Sad that my previous masseuse Lisa and Amy aren't around anymore. But happy to visit again another time. The owner was professional and friendly when I expressed this concern. Thank you!

While at a work conference, I decided to schedule a 60 minute massage for the end of my stay;…read moredefinitely call prior to your arrival, as I was only able to get an appointment on the day of my check-out! That morning, I got a call and text message that my masseuse would be a bit late - I definitely appreciated the warning. Arriving at the lobby, which is located in the 3rd tower, there was no front desk person. It seems you sit there until they bring you back to the relaxation room. Both the relaxation room and the service room are converted hotel rooms - so they are spacious. However, the relaxation room is immediately by the hallway and you can very clearly hear loud guests walking by and housekeeping rolling carts back and forth; there was no music or sound machine to help soften the noise either. For the service room, they have light blocking shades, so it is appropriately dim - but it is also on the side where the hotel pool is, so you can hear the thumping of the music coming in a bit. I was given water and brought back by another staff member, which I appreciated. Ultimately, my masseuse was late by 13 mins and, by the time the room was set up, we started 30 minutes late. Thankfully, I had nothing going on later that day. Finally, when my service started my masseuse, Lizzie, was fantastic; she asked what she should concentrated on and actually listened to me; nor did she push enhancements on me that I didn't want. While the location of the spa is not ideal - my actual massage with Lizzie was definitely worth the wait. It was truly one of the best massages I've ever had. The table was comfortable and heated; calming music was played; she answered questions about what she was noticing in my muscles; and she used a variety of props to elevate the experience, like an eye mask, a heating pad, a neck pillow and more. If I could, I would give the spa itself three stars - but Lizzie would get an overwhelming 5 stars!

This is my second visit to The Island Spa. The first time I got a pedicure and this time I got a…read morefacial and a pedicure back to back. Both times have been a very good experience. It's worth noting that the spa itself is not all in one space. The check in, waiting room, fasciae room and nail rooms are all separate. The nail room looks out on the pool area. Both my nail technician and my esthetician were amazing. Really enjoyed the services here.

Wow just WOW! Sara gave me the facial of a lifetime. She has been with the spa for 21 years and…read moregives the most professional attentive body & skin treatments. Her strong hands were able to clean my face and extract every single blackhead. I can't wait to recommend her and her skills to my friends that frequent the spa. I'm already planning my next appt with her. Her knowledge and passion is felt the entire time. The Gaylord Palms in Orlando is very lucky to have Sara on their team.

Had a lovely relaxing visit to the Relâche Spa at the Gaylord Palms this afternoon with my…read moredaughter. I love that "spa" scent that hits you just as you are approaching and instantly you are already starting to relax! The check in staff were friendly and helpful. Both my daughters and my massage therapists (Chris and Sarah) were excellent! They focused exactly where was needed for a comforting and very therapeutic session. The ambiance was nice however for such a massive hotel, the ladies lounge is very small. The area to sit and wait for your services is 4 chairs with some water and hot tea. There is the option of the co ed tea room which is larger and offered a variety of nuts to snack on. Absolutely LOVED the Rainforest Showers... pretty high tech but quite a nice addition to your spa experience. Overall, a very pleasant time.

I have a monthly membership here, and it is worth every penny. The masseuses are wonderful, the…read morespa is clean. The he receptionist is friendly and professional. And the shower area has everything you need to tidy up and go on with your day.

the facilities and the massage were amazing but the star of the show was Cheyenne at the front…read moredesk. she treated my group like ROYALTY and went above and beyond. I can't say enough good things about her. the lounge was also amazing with waters, snacks, and Cheyenne had a mimosa waiting for me in the lounge when I exited my massage. will be back just for her.

Overall great, then again I've tried some of the best spas like the ones at the Maldives with views…read moreand sounds of the ocean as you get your treatment. A lot of other spas the massage therapist will greet you after the treatment and bring tea and seat you to wind down for a bit. Here they guided us to the common area and told us about the teas. It's a small detail but just something I noticed. For the price it matches Disneyworld pricing but just nothing really above and beyond. I would note that they do a thing where you pick a colored stone before the treatment and that ends up matching an essential oil that they will use during the treatment

I love a good spa break, so I had high expectations for this spa. The Grand Floridian is the…read moreultimate luxury Disney resort, so I expected the spa to match. While I had a good experience, it was very basic and missed the mark on luxury for me. I used Disney transportation to get to the spa and it took almost 2 hours to get from my resort (Pop Century) to the spa - allow plenty of time to get there! I thought the spa was hard to find. There's not a lot of signage and it is not inside the resort. You will need to walk outside to the separate spa building. The Cast Members were all wonderful. I was given an in-depth tour of the facilities and left to change into the comfiest robe ever. Unfortunately, there were no seats available in the lounge so I had to stand until post-service guests left. There were lots of people talking loudly or even taking phone calls inside the locker room which detracted from the experience. My massage was $200 plus tip for 50 minutes. I thought this was pretty expensive and I was disappointed that it was not a very luxurious experience. The lotion used was ice cold and my therapist was a little loose with the draping which sometimes made me feel very exposed. The massage itself was nice, with good pressure, but I thought it was on the same level as what I get at my local spa for $85. Overall, this was just an okay experience and not a great value. I don't think I'd come back again, but I'm glad I tried it out.

I have had two massages here. The ladies were extremely professional. They listen to what I wanted…read more The place is clean, which I love that, Who doesn't? But I highly recommend Massage spa. Best deep tissue massage I've ever had. No lie.