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    Orkin

    1.6 (5 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    1 year ago

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    Orkin P.

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    3 years ago

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    3 years ago

    Poor communication from the jump and Jessica from York, PA billing department is rude.

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    3 years ago

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    5 years ago

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    Fox Pest Control - York

    Fox Pest Control - York

    1.6
    (50 reviews)

    Fox Pest Control - A Disappointing Experience…read more While my interaction with the Fox Pest Control technicians was pleasant, the overall experience left much to be desired, primarily due to the poor value and aggressive upselling practices. This review reflects my attempt to find effective pest control that respects both my time and my budget. The most positive part of the service was the staff. The technicians were consistently polite, friendly, and professional during their visits. They arrived within the scheduled windows and conducted their work efficiently. However, the major issues revolve around the poor value for the money received. The cost of the contracted services felt disproportionately high compared to the pest issues addressed, and the results were not effective enough to justify the premium price tag. Furthermore, there was a noticeable tendency to up-sell additional services. For example, they wanted an additional $700 (and an additional +$30 every three months) to treat termites outdoors. For $50 and an hour of my time I took care of it myself. This is particularly irksome since I am paying a company to eliminate my pest problems. I first contacted them to remove a wasp next in a tree. They said it was cheaper to sign up for the year long service so I did. It turned out the nest was already dead when removed. Then I am on the hook for a year. Later in the summer, they came out and I explained I was having problems with wasps they spray two wasp nests. I had six other small nests I took care of myself a few days latter. After eight months of service for little on my investment I call to cancel service to discover there is a $250 cancellation fee. When all is said and done I will be out some $800 and taken care of most of my own issues anyway. In summary, Fox Pest Control has polite staff, but the combination of high costs, limited efficacy, and upselling efforts resulted in a poor perceived value. I cannot recommend this service based on my experience and the expectation of transparent, cost-effective pest management.

    I have been a paying customer for five years, and unfortunately I'm leaving with the same problem I…read morehired this company to solve: mice. The final straw wasn't just that the issue was never resolved--it was trying to cancel my service. Their AI phone system repeatedly hung up on me, making it nearly impossible to reach a real person. After years of paying for service, that level of customer support is incredibly disappointing. I understand that no pest control company can guarantee you'll never see another mouse, but after five years I expected meaningful results and responsive customer service. Instead, I'm left with an ongoing mouse problem and a frustrating cancellation experience. Based on my experience, I can't recommend this company.

    Orkin - pest_control - Updated August 2026

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