Tyler was on time and very professional. He wore at mask at all times while inside, which I know is…read moreimportant to people right now! He was very knowledgeable and assessed my situation and suggested the best solution. He was also very friendly to my dog and didn't have an issue with the dog following us around the whole time, which is very important to me!

We have been dealing with a phorid fly infestation for a month and a half at the rental property…read morethat we moved into two months ago. The phorid flies land on our bodies, screens and food, so it makes cooking, eating, showering, working, and completing graduate school papers extremely uncomfortable. After a month of trying to rectify this issue, we are desperate for a resolution. We called Penn Pest last Friday and they were able to provide more information about these insects. Michael went above and beyond in trying to help us determine potential breeding spots. He listened patiently as I explained all of the measures we have taken, such as applying Invade Bio Drain gel and Gentrol Insect Growth Regulator multiple times to every drain, using Fly Web glue board light traps, taping all of the drains, clearing the previous tenants' hair and debris from the drain, pulling the weeds that had been neglected by the previous tenants, sealing cracks and gaps in doors, reinforcing weather strips, abstaining from cooking and eating in the home for a month, scrubbing scum and debris from the drains that were neglected by the previous tenants, cleaning the the garbage receptacles made dirty by the previous tenants, suspending use of all garbage receptacles, and maintaining a nearly sterile environment. He confirmed that everything we have done is the correct approach for eradicating phorid flies. He also confirmed that there's a strong possibility that the phorid flies are breeding in the organic film that lines the pipes above the trap. Michael was honest with us and let us know that as an extermination company there is very little that can be done for flying insects with such a short gestation period. He recommended that we seek the services of a plumber who can properly assess the property for a sewer line break and/or organic matter in the drains that the Invade Bio Drain gel could not reach/remove. Michael even offered to speak with our landlord about the behavioral habits of these pests. This experience alone is enough for me to recommend this company. They are fantastic and competent experts in this field. We would not hesitate to hire their services if we purchase a home in this area.