To start, The guy was nice and explained everything that were going to do and the course of action…read moreon they planned on taking to get rid of a mild roach problem in the house. They came in, vacuumed up what roached they were able to see, placed down sticky traps and I paid them a lot of cash for the first visit. They required me to sign a contract what I was ok with at first. The very next month I get an invoice in the mail but no one came out to my house to replace the sticky traps. They claim they sprayed the outside of the house, but no one came in to address the roach issue and the problem only gotten worse. I absolutely refuse to pay for a monthly service that does not address the issues - inside the house - for which I hired them for. For all I care, they can toss that contract in the trash, because it means nothing to me anymore. If they were going to uphold everything they said they were going to do, I would have no issues.

They responded really quickly a person answered the phone my technician, a young young man named…read moreBrown was very helpful diagnosed my amy I mean I don't know how much you know Harold problem and everything's been great.

This company and specifically Glenn Glover and Mike Warren refused to give me the personnel I…read moreneeded to accomplish the goals they set for the Service Center in Pigeon Forge that I was the Manager of. Glenn Glover specifically harassed me constantly saying off the wall remarks pertaining to my age and my physical ability to accomplish every job in the service center The constant pressure eventually caused me to have a stroke that forced me to retire, immediately after I was terminated they gave the new manager the help I had been asking for so they could be successful In Manager meetings I was ridiculed by Glenn Glover and he laughed when the other managers would say disparaging things about my age and my ability to be a Manager I wouldn't refer anyone to pursue any position with this company

Today is the second time in a week my exterminator scheduled with me via text and then didn't show…read moreup at all much less anywhere near on time. The first two no shows I contacted him and we rescheduled. I'd say he's forgetting to put it on the schedule. This morning he promised first thing between 830-9 and here we are at 10 am and still no show, no text. I'm over it and over Arrow, they are very unprofessional and not reliable. I'd suggest contacting a different company.

Don't listen to that 1 star review. If you have critters, Alpha Wildlife is who you need to call…read more They were exceptional from start to finish, Wes came out right away to inspect noises I was hearing in my attic. He quickly identified the problem (squirrels!) and explained how they were getting in. He was knowledgeable, kind, patient with my many MANY questions, and went above and beyond in the exclusion work to make sure they don't move back in. I was thrilled to learn they could also do insulation removal and replacement, saving me from having to find and hire a 2nd company to get my attic back in shape. Randy and Johnny worked incredibly hard on this job, put in long hours in crappy weather, and were very polite and positive throughout. All three men were outstanding and genuinely a pleasure to work with. Highly recommend!

These unethical guys try to over charge an elderly couple to remove a skunk underneath their house…read more Guess how much? $6630.00. That's not a mistake $6630 to remove 1 skunk under a house. What a bunch of .......

We are very satisfied with the service Bryan Walker and his team provide. We have been happy…read morecustomers for 2 years. I have tired other pest control companies, and they did not always get the problem fixed. Epituer, goes above and beyond to resolve our pest issues. I highly recommend Epituer Pest Solutions. Bryan and his team are very professional, thoughtful, and go out of their way to resolve your pest concerns.

Epituer (Bryan Walker) is the only pest control company I would recommend after trying several…read morethrough the years, both for my home and rental properties. The owner, Bryan Walker, visits your home and listens to your issues, then does his own investigating and recommends solutions. He doesn't try to up sell anything you do not need. We have used him multiple times for indoor and outdoor ants, rodents, and mosquito control. If you want a regular service, Epituer will provide that. Everything is flexible, but you may be surprised to learn it isn't needed all the time. He is very courteous and responsive, and his prices are excellent. He is extremely knowledgeable, as he has a degree in entomology!

Once again had great service from Valor Pest Control. Our technician Colby Harness did a fantastic…read morejob! We have recommended Valor to several neighbors. Hector S.

Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

These guys are top-notch! Before I called Critter Wranglers I tried to get three other companies to…read morecome help me with my rodent problem and no one would help. The first company wouldn't call me back, the second company came to my home, but only to spray for bugs (which I didn't want and didn't ask for) and not equipped to deal with rodents despite telling me otherwise on the phone. The third company made an appointment, changed the date at the last minute, then didn't show for the revised appointment. Needless to say that I was at my wits end when I reached out to Critter Wranglers. They were STELLER from the get-go. Not only were they understanding of my plight and desperation, they also offered to come over on a Saturday despite being closed on the weekends. They then explained their services and offered a fair price. When Saturday rolled around, Critter Wranglers was at my door just when they said they would be and they were prepared. Brian, the tech, was very knowledgeable, kind, and just a nice person. He explained where the rodents were coming from and how he was going to take care of the issue. He was thorough and quick. In fact, he had the job done in less than 20 minutes! At any rate, I am so grateful to Critter Wranglers. They are awesome, professional, understanding, kind, and knowledgeable. I will recommend them to anyone and everyone who needs this sort of service. Don't bother calling anyone else, Critter Wranglers is the best way to go.

Pest/critter control services provided. Good customer service and technicians with relevant…read moreknowledge and experience. Clover mites seem to be somewhat resistant to the initial treatment and a second application is typically needed.

In the past I have been well pleased with Terminix of Knoxville. Inspections were done and stations…read morechecked several times a year. I"ve been a customer for about 6 years and the prior owner of my house had been, too. I was told this past summer fees were increasing by maybe $50 annually. Next I got a letter stating that inspections would be lessened to once a year. The last communication came as an email saying (and this is a quote): "We are offering New Pest control services to our customers at the price of quarterly pest so that means we are removing our initial cost that normally costs around $250-$250 a year and offering $89-99 starting and $89-99 a quarter depending on the size of home." That's almost $400.00 a year. I called and am guessing the folks normally there have sold out to someone else. was put on hold so my account could be looked at and the call suddenly ended. With this kind of service, so will my contract with them.

We highly recommend Bruce Terminix Co. because they are professional, thorough and friendly. We…read morehave not had any bug problems since they took over our pest control. We had mice in an outbuilding and they came right away and eradicated them...no more problems. Their technician is highly efficient and makes his way around the entire house taking care to be sure that all webs are removed and the entire area is sprayed to prevent any problems. Their rates are reasonable for what they do. We have used Terminix for many years in Florida and now in TN and we feel the company cares about their customers and takes pride in their work. We can trust in them to do a great job every time.

I can highly recommend Josh Pollard of Elite Wildlife Control. He responded quickly to my call to…read morehelp reinforce a deck enclosure to keep a groundhog out. He went above and beyond repairing the damage the groundhog had done. I am very grateful.

Josh is a very courteous guy. He knows what he's doing as far as wildlife control goes.read more