1. Epituer Pest Solutions

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Knoxville, TN

Epituer Pest Solutions

4.8 (5 reviews)
Closed • Closed

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Services - Epituer Pest Solutions

Pest preventative services

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2 years ago

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10 months ago

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6 years ago

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4 years ago

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Russell's Pest Control

Russell's Pest Control

(17 reviews)

I am surprised by the poor reviews. However, everyone has different experiences and some get burned…read morealong the way. If i were Russell's, I would hire someone to help with customer retention and be very careful on hounding people. Holding people to contracts is a bit much. Contracts are for companies that have retention issues past 6mo. If you want to stand head and shoulders above the rest, you must demand high quality service to your customers at no additional cost and your company will grow. Maybe learn why Nordstrom's became so successful. The book is called "The Nordstrom Way". If you believe your company is great, stand behind it. Minus one star for the cost of service and holding people to pay out full contract. This is not how you treat people and it ends up hurting your company with negative reviews. It actually had me thinking twice about stating.

My parents have a termite system that gives once per year service. The scheduling is frustrating…read more My Mother (elderly) schedules appointments for that and they repeatedly contact her to move up the date. She schedules based on her very full medical calendar and picks dates that are good for her. They don't seem interested in what is convenient for my parents but only what is convenient for them. They're pushy with her and she doesn't like it. They also call my father to try and get the dates they want, and go around her. It's frustrating to me as I'm trying to look out for them. If it was up to me, I'd go with Cooks. This happens every single year and I'm tired of it.

Epituer Pest Solutions - pest_control - Updated October 2026

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