Once again had great service from Valor Pest Control. Our technician Colby Harness did a fantastic…read morejob! We have recommended Valor to several neighbors. Hector S.

Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

I live in Loudon on a fairly large farm. Yesterday "Chris" came out for service and did a truly…read moreOUTSTANDING job! He even helped me rescue a juvenile rat snake from one of the sticky traps left by the last tech using vegetable oil. He couldn't have been more friendly, engaging, eager to please and professional. Yet another wonderful reason to use Clear Defense Pest Control. They are GREAT!!!!

Alex Wilkerson and the ClearDefense team did a great job with my service. My home is now well…read moreprotected against bugs and critters. Highly recommend this company!

Devin A is great! Very friendly and knowledgeable. He always goes above and beyond in treating…read moreinside/outside my home as well as yard (flea/tick, etc). The customer service he, and others at Bulwark, provide is top notch! I've been using Bulwark for 7 years and will not change.

Oscar was absolutely the BEST! The cancellation process on the other hand is a different story!…read more That will not take no for an answer! Me getting upset & raising my voice still wasn't enough! It's just as bad as a timeshare pitch! I was way overpriced for less than 600 sq. ft. I do not recommend the headache when there are several other family & locally owned businesses that will treat you better & not take advantage of you! I DO NOT RECOMMEND!!!! (This is my personal opinion)!

More than pleased with service today. Recently bought a new home and with it getting warmer…read morestarted noticing bugs coming out. I called True Blue this morning and Joey Astorga came right out this afternoon. And as I requested, he was able to do it all with Organic Products. He took care of the problem and my home smells great! Thank you!

Barn was overrun with wasp. One treatment I haven't seen any in months. Highly recommendread more

I am surprised by the poor reviews. However, everyone has different experiences and some get burned…read morealong the way. If i were Russell's, I would hire someone to help with customer retention and be very careful on hounding people. Holding people to contracts is a bit much. Contracts are for companies that have retention issues past 6mo. If you want to stand head and shoulders above the rest, you must demand high quality service to your customers at no additional cost and your company will grow. Maybe learn why Nordstrom's became so successful. The book is called "The Nordstrom Way". If you believe your company is great, stand behind it. Minus one star for the cost of service and holding people to pay out full contract. This is not how you treat people and it ends up hurting your company with negative reviews. It actually had me thinking twice about stating.

My parents have a termite system that gives once per year service. The scheduling is frustrating…read more My Mother (elderly) schedules appointments for that and they repeatedly contact her to move up the date. She schedules based on her very full medical calendar and picks dates that are good for her. They don't seem interested in what is convenient for my parents but only what is convenient for them. They're pushy with her and she doesn't like it. They also call my father to try and get the dates they want, and go around her. It's frustrating to me as I'm trying to look out for them. If it was up to me, I'd go with Cooks. This happens every single year and I'm tired of it.

We are very satisfied with the service Bryan Walker and his team provide. We have been happy…read morecustomers for 2 years. I have tired other pest control companies, and they did not always get the problem fixed. Epituer, goes above and beyond to resolve our pest issues. I highly recommend Epituer Pest Solutions. Bryan and his team are very professional, thoughtful, and go out of their way to resolve your pest concerns.

Epituer (Bryan Walker) is the only pest control company I would recommend after trying several…read morethrough the years, both for my home and rental properties. The owner, Bryan Walker, visits your home and listens to your issues, then does his own investigating and recommends solutions. He doesn't try to up sell anything you do not need. We have used him multiple times for indoor and outdoor ants, rodents, and mosquito control. If you want a regular service, Epituer will provide that. Everything is flexible, but you may be surprised to learn it isn't needed all the time. He is very courteous and responsive, and his prices are excellent. He is extremely knowledgeable, as he has a degree in entomology!

We are very pleased with the excellent service we receive starting from our yearly phone call to…read moreschedule our inspection, which is consistently professional & pleasant! the inspection by Jeremy is always on time and thorough . This company is run the way all companies should be run, with careful attention to customer service along with good manners! We are thankful to have this company as our termite inspection company for many year! The Hoover Family

I have left two requests for an estimate with no call back or follow up. The office says that the…read moretech has to set up appointments for estimates but no one will call you back. Went with someone else.

Yesterday I called to make an appointment for today between 1-3 pm. No one showed up or called…read more Today, I received a call apologizing for the inconvenience. The company came out today and gave a thorough inspection with a reasonable price to start initial services and maintenance. The service rep was very courteous, friendly, and knowledgeable of my problem. Based off his professional demeanor, I believe they will do a great job!

Terrible and The worst!!…read more As Trump says. You are fired! We requested both inside and outside. They do not provide any pest control inside!! several peope we know say_ Fire this company. The service people are dirty and poorrly dressed and do not come without glue traps. They do not hav the proper equptment and are not well informed. The office staff is not trained and are rude and provide answers to bascic questions. They refuse to schedule you on a timely basis. Stay away and select another company. The technicans are lazy and poorly traines This is not worth the money. There are better choices and this is sub -par.

Very nice people and an overall good experience. Techs are professional and courteous and you will…read morefeel like you are being taken care of by a well run family owned business.

Justin is very thorough when he comes out once a month. We have a unique train car AirBnb so he has…read moreto pay special attention to railroad tracks and rocks. He maintains it so that no ants and spiders bother the guests. Our house is also pest free! He only charges us $65 a month so it is an excellent value!