Easily one of the best places I've rented from. Moved here to attend IU, and only left because of a…read morejob opportunity. (Would have happily stayed longer otherwise!) Incredibly safe and convenient location. Designated bus stops to get to campus, or easily about a 5-min drive to my portion of the campus. Grocery store options are plenty - one is even walkable! Parking is plenty and tenants are mindful of each other by honoring quiet hours set by management. Speaking of which, the team of people on staff are great! Always professional, and very prompt replies. All questions or concerns that came up were answered quickly and thoroughly. Maintenance requests were attended to promptly, as well! The price might be a bit higher than other rental options, but I felt it was definitely worth it. Presentation of the space (grounds kept clean and clear), along with attention to maintenance requests in a timely manner, gave me such peace of mind as someone new to the area. I felt safe and supported. I really enjoyed the layout of the one-bedroom unit, too. Lots of privacy.

Let me just say that I have lived all over the IU Bloomington area, from 2nd and Fess to 10th and…read more45/46. I first moved to Covenanter Hill in 2012 in one of the duplex town homes. After living there for 2 years, I moved into a single apartment after graduating. This marks my fourth and last year with Covenanter (I have relocated for a job). After living here so long, I know the maintenance and manager office staff by name. I have always felt like they have been friendly and done their jobs well. In 2013 a pipe leaked in my roommate's sink and they fixed it quickly and re-patched the entire affected area of the ceiling. They did a great job. Kudos to Adam/Rick with maintenance. With the 2 br/2.5 ba, I loved all the space in the lower level and the way my roommate and I could have some space to ourselves on the second floor. Plus 2.5 bathrooms! It's so nice to have two full baths and a powder room downstairs. When I moved out of the 2 br, I got most of the security deposit back and they were very fair with deductions. The single I was in had cathedral ceilings and seemed much bigger than the actual square footage. No it's not the most updated place, but it is not anywhere close to the worst or least updated place I have lived. They have all the appliances except a microwave, which any former dorm-student should have. There's always a lot of light and beautiful mature trees. They have a community garden that you can sign up for each year and a nice pool. The vibe is very relaxed and quiet. Maybe I was lucky but I rarely heard my neighbors and when I did, it was tolerable. I miss the proximity to places. The East side is great. From Covenanter you can walk to the mall, Kroger, UPS, Pizza X east, etc etc. Out of all the places I lived in during my 6 years in Bloomington, this is by far my favorite. I think it's a nice neighborhood and Victoria is a great property manager. I sincerely miss living down here. TL;DR: This is a nice community. You're surrounded by nature and it has a relaxed vibe but you're also close to everything and on 2 major bus lines. The updates are decent and while it's not like everything is brand-new, it's not old either. Staff all around are great: friendly and helpful. I don't regret living there and would recommend it to anyone.

Over the last three years, my roommates and I have had ZERO issues renting in Bloomington--until we…read morerented through Mackie Properties. Despite hearing horror stories about Mackie, we decided to rent with them due to our clean rental history. Unfortunately, that turned out to be a mistake. The Good: Living at the property itself was a positive experience. The rent was fair, we liked the property, and we always received proper notifications about upcoming tours or maintenance. Any maintenance issues were addressed quickly, typically within 24 hours. The Bad: 1. January 2024, my rent payment bounced when I mistakenly had my rent funds in the wrong bank account. I received a $20 "Insufficient Funds" charge. This was my mistake, and I immediately contacted Mackie, explaining that I still had the legally allowed 3-day grace period to pay rent. I requested a refund for the charge, but their response was dismissive. They claimed that adjusting their accounting books was too difficult, even though it's literally their accountant's job.To prevent future issues, I went ahead and paid over $2,500 to cover the rest of my rent for the lease term. Despite this, Mackie refused to refund the $20 charge. To add insult to injury, their accountant at the time couldn't even calculate my remaining rent over the phone, leaving me to do the math myself. 2.During move-out, Mackie nitpicked every tiny detail to justify deductions from our deposit. They lumped these charges under one vague category called "Cleaning - Outsourced," making it impossible to dispute. When reviewing our move-out inspection, they claimed the master bathroom bulbs were burnt out, but the move-out photos clearly showed the lights were working. They also noted "limbs and vines growing on the side of the house," even though yard maintenance was the landlord's responsibility per the lease. Another: "dirty window tracks" that were never clean to begin with, and conveniently weren't photographed during move-in. These were just a few, of many. To make matters worse, Mackie failed to return our security deposit within the legally required 45 days. When I called to follow up, their "Accounting Specialist," Ruth "Marcy" Medina, was incredibly rude--cutting me off multiple times and telling me that, "this conversation is useless." Overall, I strongly advise against renting from Mackie Properties, no matter how good your rental history. While losing part of the deposit is frustrating, I can handle it. However, I can't imagine how devastating this experience would be for someone relying on their full deposit return, like an international student or someone on a tight budget. Consider yourself warned!

The property, Cedar Grove in Bloomington, IN looks old, feels old and smells old. There were…read moreserious problems but they never did anything for the tenant's safety. Drug bust, gunman under my deck shooting at cops, and a homeless woman living under the neighbor's deck. They didn't do anything. Avoid Mackie properties.

I had BPM remove and replace living room, kitchen, and bathroom flooring and replace with tile and…read morelaminate along with some interior painting. Did a great job on all 3 rooms and in a very quick time. Pricing was very affordable. I would highly suggest them to anyone. Very professional and courteous.

From the owner: Remodeling Work, Property read more

While the owner/agent, Gretchen Holtz/Nall showed the property competently and answered our…read morequestions, her general demeanor towards us was curt, abrupt and rushed -- as though she had better things to do. We found another house that afternoon and signed a lease with another company. She is certainly not the worst rental agent we've ever encountered, but she's also certainly not the best -- and definitely not the friendliest.

I rented from from Gretchen Nall for a year. Once she gets you to sign a lease, she is extremely…read morerude and demeaning. (If you google Bloomington rentals and her name, you will find other awful review about her and how she mistreated her tenants). First of all, there were sprickets all over our house when spring came, and when I told her about it, she said that it was because our house was dirty. After I explained that we have a very clean house, she was extremely rude. She said that if we got everything off our floor, she would 'douse' the house in poison. She pushed for me not to have the house treated for the dozens of sprickets present. She would also schedule showings and never show up. So, people would come to our house and wait for almost an hour sometimes. She also would have showings without telling us that she was coming or even knocking on our door (which is illegal). When I confronted her about walking into our house without knocking or telling us that she was coming, she claimed that she told my roommate's mother. However, this was impossible considering the fact that they have never spoken, and my roommate's mother could not speak English. Also, even if this was true (which it isn't.. It was just one of her many lies she told to cover up how irresponsible she was), she should have told a tenant, instead of someone who wasn't living in the house. She would just walk into our house with complete strangers without our knowledge. We asked her if we could have a dog, and she said that our property was not allowed to have any pets. However, when she was showing to the house to potential tenants, she said that dogs were allowed. Do not rent from her.

Pretty good business owners Cicely and Emily. They will answer your questions thoroughly and pick…read moreup the phone all the time. Minus one star because the communication regarding maintenance requests was wack

I have been a homeowner for decades, but moved to Bloomington quickly for a job switch and needed…read moreto rent. I'd rented before, but the level of professionalism, service, and turn-around-time for maintenance provided by Costley & Co was unmatched. I would definitely recommend. When we later purchased a home, for a nominal fee they assisted in the process of contracting with sublessees. Always pleasant, always helpful.

The worst leasing agency in town by far. Pros: none I think…read moreof besides some of their properties had free parking included. Cons: they barge in your apartment to show your unit to prospective buyers at times not disclosed or discussed prior hand. They are very unprofessional and the staff is very demeaning to renters. Not helpful at all, I never felt safe living with them. They also don't clean their apartments well in between occupants. -20/10 if I could give it that. I say, save yourself the headache and lease with deer park, Woodbridge, renaissance or other leasing companies that have been vouched for. Granite has been very predatory in every aspect, in my personal experience.

They are slumlords that try and get over on you everyday they can. Don't change your furnace…read morefilter, only mow the grass like once a month, snow and ice removal is a joke. They act an drive off the look of a professional company but are very far from it.

This is one of the worst places I have ever lived. The communication is beyond terrible. The black…read moremold is so bad in this apartment and I've seen actual mushrooms growing out of the bathroom faucet!! We've sent then pictures, tried communicating with them repeatedly. They lie, say that they will come and fix the problems, but then, never show up. I am now sick with health issues from this and am desperately trying to move. Don't ever recommend moving to this property. They want their rent but refuse to fix anything. I only gave them 1 star because I had too.

Nora with Brawley went above and beyond in helping us with getting a place with a short term lease…read moreand helped us very thoroughly. She is very helpful, nice and care about her clients.

I rented from them. They made sure twice during the showing to mention the new carpets. Lived…read morethere for 2 years, kept the carpets spotless, NEVER once did anyone even walk on them in shoes....When I moved out they replaced the carpet and charged me for it. Very dishonest business

I lived here for a few years; when I moved out I left it in immaculate condition. 5 months after I…read moremoved out (to another state, across the country) I got contacted saying it was my 'final notice' (i'd gotten no prior notices) that I had to pay hundreds of dollars in extra charges for 'damages' that were undocumented/totally fabricated; without paying I'd be taken to court. Because going there and court fees would still put me at a loss I stupidly did it but this was really horrible, cost me a LOT of money for no reason. And yes, an employee whose name starts with S and ends in I was the one being especially abusive. Also, when i had a friend visit, he said the apartment complex was the most depressing place he'd ever been. lol. AVOID

I have lived at Lamplighter for almost 7 years a part of Cowden Enterprises properties .. No other…read moreplace I wanna call home ! Beyond reasonable priced for Bloomington anytime I have an issue they're prompted to get it fixed :) Lyndora is a top notch Property manger she is very understanding and responsive to any issue that arises... Very quite neighbors

I've been a tenant for several years. The hot water in my apartment wasn't working. The maintenance…read morecrew was at my building for some other reason, and I mentioned the issue to Mr. Aaron as I was passing by. He listened to me and fixed the problem on the spot, instead of shrugging it off and telling me to contact to the office. I also vented to him that I had a flat tire and had no idea what to do about it. This blessing of a man went through the effort of changing my tire and even patched the old one. Aaron went above and beyond. Parker Management you need to do whatever you can to keep this excellent employee; give this man a raise. I'm sure the rest of your employees would have excellent customer service if you show them the same respect, AKA pay them a livable wage. Happy employees = less one star yelp reviews. Sidenote: show me a landlord that doesn't rip-off their tenants and I'll show you the holy grail. We are living in capitalist America, people.

Do not rent from this company. They will rip you off and it will be the worst living experience…read moreyou've ever had. We started renting this house one week ago and we've already had several severe issues such as a mice infestation, holes in the wall, grime all over the ceilings, mold, duct and ventilation issues, and more. When we moved in, the house was disgusting. No one had cleaned the place and it was clear that no one had even come to look at the property or address any issues at all. We have had to send various maintenance requests, call several times, and go in person for them to even send people out, yet almost none of the issues have actually been resolved. Not to mention we paid a $110 lock change fee and only received one key that works. They still have not given us any working keys for the remaining roommates. Even if the price seems more affordable than most housing in Bloomington, it's that way for a reason. It is not worth the money. Protect your peace, sanity, and health.