Disappointed. Day of my appointment comes up, and 30 minutes before my appointment I get a text saying my appointment was denied. I made this appointment a week and a half ago. I personally had to make the call to find out what's going on. My nail artist evidentially forgot to request the day off. It's a shame because i was so excited to try this salon, for many reasons. One being it was recommended to me and two, I really had a special week coming up and needed this pampering time. :( read more

Brought my daughter (5) here for a mani pedi day. They have pricings for children under 12. We were able to set up appointment online, it was so convenient! Later on we added another person to the appointment and the owner (Helen) was VERY accommodating! She was very honest about staffing and tried to work it out so that we wouldn't have to wait as she had an appointment that would overlap our time. When we got there, it is super clean, brightly light, cozy. Parking is a little tough as there is not a lot of customer stalls but the attendant was very nice and let me park in one of the tenant stalls! Service was GREAT! My daughter ENJOYED every single second of it and the girls were super gentle to her and talked story with her. The staff is young and friendly. My tech let my son soak his feet in the water with me while I was getting a pedi and when he would copy me & lift my foot up, she would pretend to work on his foot too. They were so nice!! Can't say enough good things about this place! Pricing is fair and I will definitely be back with my daughter! Also...do you need ombré brows?! Go see Karen (bijoubeauty on IG) who is a part of ORIGINAIL! She is super sweet, took her time to explain the process with me and talked story with me while doing my brows. She made sure my brows were PERFECT before starting the shading process and it was not as painful as I thought! I have done a touch up and I didn't know I could fall in love with my brows any more than I did! Will def want to try their other services (lash lift, waxing, etc). read more

Originail - My son & their cute sign in the waiting area! - Nail Salons Near Me - Urban Honolulu, Hawaii

Thank you Tiffany and Tasah for the great service. This was my first time here. Tiffany did my pedicure and she was so gentle with me. Her foot and leg massage felt so nice and she made sure I was okay with the pressure. I made an appointment to do a gel extension. I wasn't familiar with gel extensions but I was recommended by a friend to try it instead of acrylic. Tasah explained the difference to me and she explained everything she was doing. Overall, Originail was such a different vibe to your normal nail salon. They made me feel very comfortable and I'll for sure be back again. Saw that they also had eyelash extension service as well. Definitely something I'm considering of doing the next time. read more

Originail - Thanks Tasah! - Nail Salons Near Me - Urban Honolulu, Hawaii

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First and foremost I wanna say this new shop is thriving. Helen is my homegirl who can do pretty much everything. So if you need someone to do gel acrylics with freehand designs. Go see her. She also does eyebrows. Her girls are also very sweet. They are still learning and training so be patient. We gotta learn some how and for the few times that I did my pedicure with the others they do not disappoint. Give pointers when needed. But enjoy the experience. Do plan ahead, make an appointment. Schedule as soon as you leave that way you have a slot for next time. Love Originail read more

Originail - Nail Salons Near Me - Urban Honolulu, Hawaii

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I went twice to this nail salon and I was really excited to go as one of my friends showed me their designs and they do gel-x. The girl who did my nails was very nice and created conversation from the start! She made it very welcoming & comfortable & overall that process was well. However, once I got home and actually checked my nails I realized some of the sizing was a little off as some on my nail tips were smaller than my actual nail bed & didn't meet side wall to side wall. Also, a few days after getting my nails the bottom of my ring finger started to lift... it started lifting more and more & I was a little confused as it's only been a few days since I got my nails done. I let it go because I thought it didn't get worse, but 2 weeks in and it literally lifted to the point you can tell the gel was not cured or the application wasn't the best. I had messaged the person to get my nails done & explained the situation & was willing to fix it. When I went back into the salon, she welcomed me in & got to the nail fix. When she was looking at my nail, she mentioned she had to remove it. Usually, you'd expect a nail salons to remove it with acetone (as the previous salons I went to did). However, she looked to the nail tech next to her and asked her if she had any tips so she can just "shwoop" the broken nail right off. I didn't expect she'd actually do it but, she stuck the nail tip right under the broken nail extension & shwooped it right off, as it was very painful she went into buffing my nail and cleaning off my cuticles. This was the most painful buffering & cleaning I've ever done. Right when I left the salon I noticed she over cut my cuticles and I was bleeding right after. A few day after the nail fix, all my gems fell off. I'm not sure if I'll come back to this salon again due to the removal of the gel-x extension because I've asked my previous nail tech if that was normal & she mentioned that is the first way to damage ones nails. I wouldn't go back to the artist I went to... or even come back... read more

100% my fave pair! Helen always giving all she got to make you happy. I even worked with Joanna to she also give it you her best. And an amazing nail tech too! read more

Originail - Rainbow nails - Nail Salons Near Me - Urban Honolulu, Hawaii

Helen never disappoints! Been going to Helen for YEARS and I don't go to anyone else but her. I had scheduled a few weeks in advanced because she's ALWAYS booked. & prior to my appointment, both my index finger and thumb nails had broke. Helen did such a nice job on these extensions. Really sweet and funny to be around! My appointment ended up being rushed due to my lunch reservations (my fault) but Helen was quick and efficient. Can't wait to go back and get my nails done again read more

Originail - Nail Salons Near Me - Urban Honolulu, Hawaii

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Such an amazing place to get your nails done at. They are so gentle with everything they do. This was the first time I got my nails done without falling asleep. The owner Helen is so easy to talk to and she does amazing jaw-dropping work! I will forever be coming back here. read more

Originail - Spooky nails done by the owner Helen - Nail Salons Near Me - Urban Honolulu, Hawaii

I've recently been getting my nails done here and I absolutely love them. I get my nails done by Haley and she always exceeds my expectations!! All the nail techs there are really sweet and all their work is amazing. Definitely recommend. read more

Run donʻt walk! Tiffany is the BEST! Sheʻs the sweetest and has a creative mind. Iʻve been going to her for a few months now and she NEVER disappoints. If youʻre indecisive like I am, she does an amazing job suggesting designs! I always leave happy and satisfied! The atmosphere is not like your typical salon. I love how shows and movies will be running in the background while getting my nails done, it keeps me entertained and off my phone. All of the girls are so sweet and funny, you leave the place with a new set of besties after spending your time inside. They make the vibe more comfortable and enjoyable! Highly recommend! read more

Never disappointed. Helen is by far one of the best nail ARTISTS on the island. Emphasis on the artist. Her designs are hand painted and well worth the time. She kills it every time! Shop is clean and very pink. Parking available. Limited staff, make an appointment. Love Originail! read more

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Friendly and accommodating, made custom design. Good for short/ barely nails like mine! I got many compliments

My FAVORITE place to get my nails done. I've gone back numerous times. Helen is my fave! She is so friendly & patient (I'm the most indecisive person ever, so choosing a set is a process). I brought my mom with me to get a pedicure & she loved it! Her nail tech was so nice & my mom could tell that she really cared about what she was doing (the comfy massage chairs were also a plus). I can't recommend this salon enough & I'm already planning my next visit read more

Originail - Acrylic set - Nail Salons Near Me - Urban Honolulu, Hawaii

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Omg IM SO IN LOVE with my nails. I showed Helen a pic of what I wanted and she did it exactly. I also let her know that I wanted some length but not to much because I wear contacts and don't wanna poke my eyes taking them out. She explained what would be the best option and im so glad i went with her decision SHE IS ABSOLUTELY AMAZING! Her nail shop is so cute and it was so clean and friendly. I peeked over to look at the work the other 2 techs were doing and it was gorgeous. You can tell they all love what they do and are super talented. I would totally recommend everyone to go see them for your nails. Also I normally don't have my nails done on a regular I just do them when I go on trips but I think I will have to start getting them done regularly the work is just amazing! read more

Originail - Nail Salons Near Me - Urban Honolulu, Hawaii

I heard about Originail from a mutual friend and I thought I would give it a try as I had a wedding to attend. I loved my gel nails done by Joanne! I got so many compliments on them and felt so confident with them. Joanne was the sweetest and I enjoyed talking to her. She is creative and conscientious as she would pitch out ideas to me to add to the design I wanted and puts her best effort into her work as she is meticulous. In addition, I told her my design last minute and told her I had to be somewhere by a certain time, and she did a great job with those constraints. Thank you for my lovely nails! The prices are reasonable and I loved the ambience of the place! Would come back again. read more

Originail - Nail Salons Near Me - Urban Honolulu, Hawaii

I went to do my nails for a Christmas party and had a blast pedicure also, enjoyed my time ! The lady's were so welcoming and friendly, would definitely recommend them to family and friends! I will most definitely be going back again for another fill and set read more

I got my nails done by Paloma at Originail and I am so happy with them! The environment was welcoming and everyone was so sweet. My nails turned out better then I could have imagined and Paloma was very helpful with deciding what would look best and suggestions! Can't wait to come back for my next set read more

Originail - Gelx set by Paloma - Nail Salons Near Me - Urban Honolulu, Hawaii

Giving two stars only because I liked my nail tech, she was very nice and accommodating, however she seemed unexperienced which showed. I haven't even had my manicure for a full week and it's ruined, literally looks like I did them myself. Cuticles are trashed which led to hang nails. Definitely will not be back unfortunately. read more

Originail - Not even a week into my gel manicure.. - Nail Salons Near Me - Urban Honolulu, Hawaii

This review is way overdue and it is for Karen who did my eyebrows. They look very natural. I love it- my ombré brows. Karen was very patient when it came to shaping of the brows and she is willing to listen to you and go with what you want. My first appointment took 3.5 hours and the second appointment took about 1 hour. I like how before you even go to the appointment, Karen sent me a link with detailed instructions in regards to how to prepare for the appointment, it explains what happens during the whole process and also what to expect after so there are no surprises. So now I wake up everyday with perfect eye brows and I don't have to worry about my eye brows coming off after getting them wet at the beach or pool. Good investment ! read more

The absolutely best salon!!! I normally get my nails done by Helen but this time I got it done by Cordellia. My friend and I wanted to do matching nails for Valentine's Day and they absolutely NAILED it. All the workers are very accommodating and friendly. 10/10 would recommend. read more

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They do a great job, they don't try to oversell you. Discounted price for cash payments. I love that they text you a reminder the day before your appointment. read more

Came here to experience a pedicure and I must say that I am very impressed. Was in the chair and out in 20mins. They offer other services as well. Overall a great place to go. read more

Originail - Local boy feet - Nail Salons Near Me - Urban Honolulu, Hawaii

What an extremely disappointing experience. I messaged with the owner to schedule my appointment. I arrive on time and they overbooked themselves and asked me to come back 2 hours later. I come back two hours later with the door locked. One of the techs comes to the door and asks me to come back tomorrow. They were still working on the same two girls from 2 hours earlier. There is no coordination, communication or respect. read more

My mom would usually do my pedicure but she ain't able to do so anymore so decided to try this small business out. Guys and gals don't be afraid to do your pedicure here. Very gentle on your feet. Who said pedicure is only for women. My feet felt so soft and delicate after getting it done. Cordelia looked very focus when she was cleaning my nails, nothing was distracting her at all. 15~20min of your time is all you need. They allow walk in, but appointment is recommended. Would come back again!! read more

Spent 3 hours getting a gel manicure that is extremely subpar. Pretty disappointed to say the least.

My appt was at 4:30pm. I waited 40 minutes then left. Ridiculous! I would have appreciated a courtesy call to come in later rather than be asked to wait. read more

Look how beautiful my nails are!! Thanks to Helen's magic hands Now I'm ready for this spooky szn read more

Originail - Spooky Halloween nails - Nail Salons Near Me - Urban Honolulu, Hawaii

This is the first pedicure I've had since the pandemic started. My daughter is visiting from the mainland, so we went to get our toes done and could not have had a better experience! Originail is adorable and it was comfortable, like hanging out at a friend's house. My daughter loved the detail of the salon and took pictures of how cute it was and commented on each little thing. You can tell the folks who work here care about each other and they're there to give a good experience as well as chill enough to chat with their customers. We just got basic pedicures, but the staff's nails are all amazing and on point, so I can see how skilled they are if you are a gel or all-out person! Paloma and Cordelia helped us, I believe, and they were both terrific. I will definitely come back here to hang out and get pampered again. So glad to have a reasonably priced and comfortable salon in my backyard!! Mahalo ladies! read more

Had my girlfriends nails done the other day. The workers are really welcoming and they have really awesome parking right below the building which is always a plus since I always dread looking for parking anywhere in town so this salon gets an extra star for that. Located right next to Pali safeway or asatos for reference where it's located. The artwork they did for my girlfriends nails are super nice and high quality I would definitely recommend my friends and Co workers here They also have a brow room just separated from the salon. read more

I've never had a gel manicure before and I am so glad I chose this salon for my first time! This nail salon is fairly new so I decided to take advantage of their special discount. The appointment scheduling was online and was really streamlined and easy to set up. My nail tech was Jaycie and she was super friendly and we had good conversation! Both her and Helen made me feel comfortable and answered all my questions. I initially scheduled a simple gel manicure but asked if I could add a design and Jaycie was super accomodating. I was really impressed with my manicure and will be back again! read more

I don't even know where to begin. All I can say is Helen is an absolute gem!!! The most talented nail tech I've ever had. Not only does she make you feel welcomed, but she is also a great person to spill tea or just simply talk story with. She is usually either listening to me ramble or making me laugh lol. Once I started getting my nails done with her, I have ONLY been going to her. I always be sure to send a picture to her beforehand so that she has an idea on what I am looking for. Anybody who is getting their nails done with any of the nail techs should send them a picture prior to their appointment so that they can see your ideas. Especially since most beauty services book through social media. If I ever felt meh about something that was done, I would mention it right away just so they can fix the issue. They just want you to be happy with what you are paying for. As you can see, I've chosen many different types of colors/themes throughout the last few years that I've been going to her. Unfortunately I've always had to stick to shorter lengths due to the type of job I have. Otherwise I would go longer. She absolutely loves longer lengths too which gives her more room for creativity and art. But the fact that she still makes the hand-painted parts work on my small nail beds really goes to show how efficient and detail-oriented she is. She is very patient even when I'm asking for something that can be a bit time-consuming lol. They have the cutest little wall that you can take pictures with too. Although, I ALWAYS forget to take a picture with because I'm usually going somewhere right after the appointment. Parking is pretty easy for the most part. They have some customer parking in the small parking lot right below their shop. If not, you can park in the parking lot of Pali Longs/Safeway. I will continue coming here for my nails, even if I can only go once every few months or so. Thank you Helen for always being such a beautiful soul and ALWAYS trying to accommodate me, even with your busy schedule!!! read more

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They were very good with copying the nails I wanted and even added the changes I asked for. Their establishment is also very nice.

(I am not the best at taking nail pictures by any means-I am so sorry) I absolutely love this place & will recommend it to anyone!! All of the girls are so nice, I don't know the name of the girl who did my pedicure but she was great!! & I absolutely love Helen. My fingers were bleeding a lot (because of a medication I am on) & Helen was very attentive & patient!! Not to mention, I absolutely love my nails & they have great prices. It's very obvious they care about their service & costumers. I can't wait for my next visit!! read more

Originail - Nail Salons Near Me - Urban Honolulu, Hawaii

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I only wanted to get my gel polish removed, and I wanted to try out this place because of the good reviews. I was planning to come here for my future manicures. I made an appt online on Friday for the following Sunday 12 noon. It was confirmed by Helen by text the next day on Saturday. I show up about 5 minutes early on Sunday. Only 2 nail techs were there, busy working on their clients. When I told them I had an appt for gel polish removal, they seemed confused and had to check their appt system. They told me that Helen was "not in" today, but they called her, and I guess she really wasn't coming in so I had to wait for the available nail tech, who supposedly was "finishing up" her client. But why couldn't Helen let me know ahead of time that she wasn't available? She has my contact info, it takes only a minute to send me a text. Very unprofessional and inconsiderate. I ended up waiting almost 45 minutes... and during that time, no one checked up on me or told me how much longer it was going to take. I would've rescheduled if I knew how long it was going to take that long. I guess they don't care about customer service. Sure they apologized when they were finally ready for me, but nothing else. The nail tech were removed my polish was very nice and sweet, but I knew she was trying to rush because she already had her next client waiting for her. In the end, she didn't do a clean job. I really doubt I'll come back to this salon. read more

Helen is so amazing! My sister gel nail broke and she was able to fit me in the same day to repair it! Highly recommend this salon!! Everyone is so friendly!! read more

Helen is my the best! It's my third set from her and I love thay she is always down for whatever kinda sets I wanna do! The salon's energy is so positive and it's the kind of environment that I don't have a problem being in for a few hours! read more

Meh... had to get nails redid a week later w my friend bc the soft gel was already peeling and separating from my nails; it cost more than many other nail places. Sucks that it's so hard to find a good nail place but this place ain't it... maybe if my nails were done by the owner it would've been better but the other workers there seem to not really know what to do and they still charge a huge amount for the ones who don't really know what they're doing and lack experience. It cost around $90 for soft gel nails that I had to redo in just a week so wasted a lot as well as my friend. Nails also were already painted kinda far from the end of my nail so it already looked grown out right after it was done :/ super disappointing. I got my nails done w the same friend somewhere else to fix it and it was so much better and flush to my nails. The workers here were nice so I feel bad but just no good at nails here... read more

Came in for a pedicure and it was very soothing and quick service which I very much like. My wife had her nails done while this was going on. Recommended to make an appointment ahead of time but walk-ins were welcomed. Joanne had done my pedicure and much kudos to her. read more

I came in a couple of days ago and was very satisfied with the end results, exactly what I asked for ... the two young girls were very kind and polite! Definitely coming back here again to do my nails again! Thank you... read more

I always go back to get my nails done by her lol I love it n her energy! It's easy telling her what I should get cause most of the time idk what to get but I wanna get my nails done but yeessss love her work & her!! read more