We were a returning customer and they started a lien process and charged us for it because they…read morecouldn't get ahold of me by phone but my husband had physically went to the shop to speak to them. We will never be returning. All of this on top of $140 to look under our car to see what was wrong and not apply it to the repair, when the tow employee had already diagnosed in 5 min. They overcharge and customer service is terrible.

I had a great experience with Bob's Transmission and Automotive Service. Bob's was recommended to…read moreme back in the 90's. I had a good experience then and also today. Their prices are reasonable and they work fast. I will definitely be doing more business with Bob's. Maybe, I will even get to meet Bob someday.

I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

HAPPY #ServiceStarShoutOut DAY, Y'ALL!…read more Listen, I have really bad luck with tires. I am always running over a nail or something else that requires a patch or sometimes (unfortunately), a whole new tire. It's a curse. We really love a local spot that's close to our house, but found ourselves in a real pickle the Friday before the Fourth of July weekend. We had a tire losing air, and they couldn't get us in until Monday because they were so busy. That's when I gave Henry's a call. Charles was so nice on the phone, and didn't even flinch when I asked if they could look at it and make a potential repair by the end of the day. I went and dropped it off right away, and they were so great with communication; without a few hours, they had found the culprit, patched it, and gave me a call to come pick it up. The whole thing cost $25 - I guess that's pretty standard for a patch, but it's definitely the least amount of money I've ever spent on a car repair. We will absolutely be using Henry's in the future and I'm so grateful for their professionalism and how quick they got us take care of!

I went here to get a quote on a tire replacement and when I initially walked in one of the…read moreemployees named Phil was helping an older AA gentleman, he didn't acknowledge/greet me when I came in but I shrugged it off and sat down. 2 minutes later an older Caucasian gentleman walked in and he was immediately greeted by Phil as he was still assisting the first guy. Phil finishes helping first guy and then immediately asks second guy how he can help him. I let him finish helping second guy and when he asks me how he can help me I'm in complete disbelief. I asked him why he helped him before me and his response was "because he used to be the owner". I then tell him that I'm not sure if I want to give them my business and he says "fine you can leave, I don't have to help you". We exchanged a few more words and I left but that level of blatant racism was completely distasteful and I'll never return there. Hope this helps someone else that's thinking about giving this establishment their hard earned money.

I was a long time customer of Ferguson motors they recently changed owners & mechanics. I Dropped…read moremy vehicle off to them with minor idling issues & my a/c not blowing cold they sent me a text message showing what I thought would fix the problems I was having for $588, the next day they they send me another text message showing another bill for almost another $1500 I call them they tell me the 1st invoice was for a diagnostic & they charge $185 a hr for diagnostics....which i thought was absurd....so beware of Ferguson motors i thought I would give them another chance to work on my many vehicles but if they wanted almost $1500 for a tune-up on a 98 tahoe what they go charge to work on our new cars I recommend if you go pay these kind of prices you might as well go to the dealer.......at least their waiting room has a/c...

I now have seen other reviews that were not favorable about this business. Similar problems as mine…read moreand saying not to go there. Different Owners!! I am not pleased with the service I received at Ferguson Motor Service. I had a timing chain replaced. I had to pay for the parts up front before any service was provided. A friend recommended them so I thought it would be okay. After getting my vehicle back and driving it for a few weeks all the same lights came on on the dash again and the engine was performing badly. I took it back and it took a week before being told it might be because of the after market parts in the kit they used. I was told this on a Friday after being told over and over that I would receive a call at certain times but never received it. I called them and was told what they thought might be the problem. I was told that I needed to pay $388 for the dealer part. I had rented and returned a car on Friday so I just wanted my vehicle fixed and returned. So I agreed. I waited all week for the repair but the mechanic wasn't in. Finally, Monday of the third week the mechanic returned and after 2-3 days I received a notification that my vehicle was ready. I paid for the 2 parts plus taxes and shop fees which cost around $435. I thought $388 was a lot. I guess they don't receive a discount from the dealer on parts they buy all the time. I was only told I would pay $388. After going to my car I noticed I had damage to my vehicle that I had to go back in and discuss. After he looked at it for quite some time, I was told to get an estimate. I went to Johnny Landolff and they referred me to a place he felt does great work and charged a fair price. I didn't tell them that it happened at a shop where I had repair work done. After driving my vehicle I noticed an extremely strong exhaust smell inside my vehicle which I could smell when the outside air was directed in or my window was down. I had someone take a look under the hood to see if they could figure out the problem. He told me the oil cap was off and I was inhaling those fumes. I also noticed a lot of greasy places on the top front of my vehicle where I assume the mechanic worked. It is on both sides of the top front. I found out the business changed owners within the last two years. If only I had known, I would not have gone there because the reviews were for the previous business owner. The communication was lacking. During my time waiting for a response to whether they were going to fix my issue, there was zero communication, as well as, while waiting for their mechanic to return there was no communication. After waiting for my auto body repair appointment and receiving the estimate, I emailed the receipt to Ferguson Motor business after speaking with them on Friday. I did not receive a response. I called on Monday to see if they were going to take care of the repair but was told they couldn't see how it could have been done there. I would not have asked them to repair damage that was already there. He wasted my time. I drove to the repair shop and found out I had to make an appointment then weeks later took it in just to find out Ferguson Motor was not going to take responsibility for the repair. I will never do business there again and will be on the phone complaining to the BBB and pursuing other. They should not have been able to keep the name of the previous business. That is deceptive and misleading. Update: I am receiving a code now for the camshaft they put on a week or two ago.

I want to say from the start to finish, great service and complete in a timely manner. We were…read morehaving issue paying with card and keep the front desk clerk there 5 mins after her shift and while waiting for bank to override payment to go thru, she process the payment and we was all complete. I was informed thru the whole process via text and when call to check on car was given excellent customer service.

DO NOT TAKE YOUR CAR HERE!!!!! BEWARE BEWARE BEWARE!!!!!!…read moreThese are only some of the photos, BUT never ever ever ever ever ever ever go here. This shop was recommended so we decided to go with it. It's far from home and in a sketchy area, but I decided to have a little faith. They seemed great in the beginning, truly. They received my car on 8/25/26, started repairs and I got my car back today, 9/16/26. In the time they had my car, they've damaged the top passenger side where they were replacing both passenger doors. (I have photographic proof there was no damage PRIOR). The doors are not aligned. While driving, you hear the outside wind coming in. The wheel, which was on the estimate and paid for by my insurance, was not completed. They didn't align the trim, anywhere. The paint is a JOKE. It doesn't match either. Of course, any normal person would be upset. We were BEYOND upset and Chris who was handling everything, left early for the day per John because "he always does that and it must be nice". Well John, he's a joke of a man. I showed him everything, pointed it out and decided to say "I don't want to talk to you after how you acted inside" and went back to his pitiful desk to rip off the next victim. WELL IDGAFFFF you're entire shop is an embarrassment and it makes sense why you have no accreditations and !!!NUMEROUS!!! BBB complaints. So now, my car is in worse condition than ever and they don't care. To top it off, Chris stated, ON RECORDING "I'll waive your deductible as long as you don't burn me on my survey". Well buddy, consider yourself TOASTED because BBB, Missouri attorney general, lawsuits, and complaints are alllll coming your way pal. All you had to do was fix my car the right way, not damage anything further and own up to your mistakes.

This is probably one of my favorite repair shop in Saint Louis. It does get pretty busy here, but…read morereally good prices, efficient service and honest people. I came into the shop because I haven't driven my Honda Odyssey in months to where my flat tires had cracks on them. Carrie gave me the different options for the tires and when they would arrive. She really didn't try to upsell me on the tires. I also let her know I haven't driven the car in a while and I mentioned I might also need an oil change and new windshield wipers and she took care of that for me.

Fast and reliable service! The people at this garage are very knowledgeable and efficient. The team…read morefixed my transmission and took the time to listen about car's issues. They never attempted to sell unnecessary parts and services. We will definitely visit this garage again.

I was referred to Mr. Dixion by a close friend. He did NOT disappoint. He did a wonderful job on my…read morefront end. My care drive like new. I hate that I did not take my car to him first, before an automotive shop in Hazelwood screwed it up.

had a wheel assembly go out in the middle of the work day. Dixon and his team had me in and out and…read morewere thorough in suggesting other work that needed to be done.

You can look them up on the BBB webpage but the only people who list there are angry people with…read morenegative comments...which is why i like Yelp. Norms is a nice local privately owned family auto shop. they take pride in their work and it shows. i have had a vehicle there on two different occasions and have not been disappointed. sometimes there are hiccups in a repair job and, as they are human, they make mistakes every now and again. but, the customer service compensates for any drawback you may experience. they've only been open a little over a year so there is bound to be some growing pains but i recommend them highly. good down to earth people. they don't try to screw you over like the big chain stores. they fix only what is needed to be fixed. that is what i really like! if they find other problems they let you know but they are not about the "plus-sell".

I had norm put a motor in 2011 chey avalanche said it would take 3 to 4 day it took 23 the engine…read moreticked knocked and leaked oil we went to court yesterday he admitted it ticked the judge a non mechanical understanding woman did nt understand that a ticking engine is a problem he made it sound like he offered free oil changes and I didn't show up for them the judge was in a bad mood when she walked in she was short with people and degrading as if they where lawyers that should no just what to say and how to say it I mad a bad choice for my family when I took our money to this shop it was humiliating

When Janis owned the place it was run like a tight ship! Jimmy was/is hands down one of the best…read moremechanics around! Homestyle got sold to a guy who's nothing more than a shady hustler! He WAY overcharged me for a simple repair that didn't take more than 10 minutes to do. Jimmy had some scrap piece laying around to do the repair and they didn't have to order any parts! Steer clear! Village Auto Repair is just down the street.

Had many minor problems with my car and I didn't trust 2 shops previous before finding homestyle…read moreand they worked with me and my budget while being fast with quality service they definitely have gained a new loyal customer !

I will never go anywhere else again!!! First class service and staff!!! Honest and fair prices. I…read morecan't recommend this place enough!! Called to have brakes fixed, got me in and a couple of hours later they were done! The price was fantastic and the honesty of only needing 2 brakes and not 4! Do not pass up this place for your auto repair needs!!!!

Honest Dependable…read more Good reputation Never upsell. Take care of loyal customer Priced fair and quality work