The staff is really helpful and guide you through your needs. They also have decent offers and i love their add-ons

Last minute booking. I was in town but my plans were cancelled, so massage time! Everything was very clean, the folks kind, and the massage firm. I'll be back. read more

Ori Massage Spa - Massage Near Me - Chicago, Illinois

For my birthday, my spouse gifted me an 80-minute massage at Ori Massage on Ontario. I carefully noted where I needed emphasis in the pre-appointment client form, and repeated those requests directly to the massage therapist at the start and again during the session. She didn't listen. Instead, she spent an excessive amount of time massaging areas I hadn't prioritized and gave short shrift to the areas I specifically asked her to focus on. I left the appointment in knots, and far more stressed than when I arrived. The receptionist apologized, but still required full payment of the $175, with the card my spouse left in file. The only remedy offered was a complimentary "add-on" at a future visit, likely worth $10-20. That did not meaningfully address the situation. For service of this quality, I would have expected a partial discoun at minium, or ideally that the visit be comped. Requiring full payment for a clearly unsatisfactory and subpar service left me feeling ripped off. What made this especially disappointing is that I get massages regularly and know what a good, responsive therapist feels like. This wasn't that. It felt like she was following her own routine rather than doing what I requested. Ironically, later that day I received a pedicure and got a more effective massage from the complimentary massage chair. At this price, clients should expect a therapist who listens, responds, and adjusts accordingly. That did not happen here. Based on this experience, one star is generous and does not accurately reflect the quality of service. read more

My husband and I have been coming to Pause (Ontario) location for 3 years now. I always book with Janelle and he has always booked with Bernadette. Both are fantastic and highly recommend a massage with either person. They are very focused on our problem areas and we always leave feeling amazing, refreshed and relaxed. Janelle has been very mindful and is a great communicator. She has been the only person I trusted for massages during both of my pregnancies and has made me feel extremely comfortable. The pressure and massages provided has helped relieve specific problem areas in my back during my pregnancy and she really targeted the tension and pain well. It's a great place and the consistency of the staff and massages are always appreciated. The waiting area is okay - simple with nothing crazy going on. There are products, water and some hot apple cider which is always nice while you wait. One thing I love is that no one makes a huge sales pitch to buy products. Products are there if anyone is interested but it's not a focus on their business - definitely massage focused. They do have all the prices/ different massages offered listed and the front desk staff are always pleasant. read more

Meerim was excellent, very intentional, and a phenomenal human. Highly recommended. read more

Ori Massage Spa - Entrance - Massage Near Me - Chicago, Illinois

Meerim just gave me the best massage of my life. I've been to pause (this location and the one on Dearborn) and have never exactly gotten what I wanted out of a deep tissue massage- they've been too light and not healing enough. Meerim changed that today with the most perfect deep tissue massage. If you want a firm to deep pressure massage with an expert, and need relief from soreness or pain, Meerim is it. read more

Best massage I've ever had. Jeff isn't a massage therapist he's a surgeon with a talent for magic. I am so grateful for his understanding of what anatomy needed attention and his tactical precision. I left feeling like I had a new body. Well worth the special trip!!! read more

Terrific deep tissue massage. The front desk employee was incredibly helpful and kind. You could she really cares about alleviating pain and stress by way of a skilled massage therapist! read more

I'd really wanted this place to be great- especially from the reviews, but the massage wasn't anything special. I don't think I'd come back. The receptionist was nice but for the price I'd recommend elsewhere read more

No. The waiting area is meh. They offered room temp water and warm apple cider... in the summer. Nothing refreshing. Jeff was ok. I've had so many better massages. The price was inexpensive. Spend a few more dollars for a real spa experience if you're on vacation. The last spa I went to was Fountain bleu in Vegas so this underwhelmed me for the price read more

Ori Massage Spa - Lobby - Massage Near Me - Chicago, Illinois

I've been having a lot of upper back/shoulder/neck pain recently, and despite the change in sleeping position, posture, and workout routine, nothing has helped. Enter Pause. I researched massage spas close to me and Pause was the first to pop up. Given the rave reviews and the 5 min walk from my apartment, I was sold. I booked an appointment for a 50 min deep tissue massage the same day with the first available masseuse, which happened to be Jeff. They were running a few minutes behind so they added a complimentary aromatherapy to my session, which I loved. Jeff gave me one of the best massages of my life. He made sure to ask if there were any specific problem areas and I mentioned my upper body, which I noticed he spent a little extra time on. He was attentive and made sure I was comfortable the whole time. I was so relaxed and walked away feeling like a new woman. I'd highly recommend booking your next massage with Jeff at Pause! read more

Ori Massage Spa - Reception area - Massage Near Me - Chicago, Illinois

Last minute booking for a birthday treat to me! I've been having pains in my shoulder and neck areas. The most amazing masseuse, Samantha, did her magic!!! I live in Southern California and been to many spas for massages but NEVER have I had the experience like I did with Samantha!!! The best hands down!!! She is amazing! Thank you so much Samantha! I'm here for another 10 days only and just booked two more Signature massages!!! Can't wait! read more

I have had massages all over the world at different price points. This was the worst one I have had. A lot of it has to do with the table. The table gave me terrible neck stress and sinus pressure. When I rolled over the table was almost hard. I walked out in worse shape than when I went in. Not relaxing. Music was too loud. Technique ineffective and did not get me to a relaxed state. I will not be returning. Lots of good reviews. I just don't get it. read more

I've seen Jeff at the streeterville location for quite some time now. He listens carefully to my requests and does the massages accordingly. I highly recommend him! read more

Ori Massage Spa - I've seen Jeff for some time now. He always listens to my requests and does my massage accordingly. Highly recommend seeing him! - Massage Near Me - Chicago, Illinois

This would have been a 5 star if not for the super uncomfortable seating (essentially a wooden board with no back) in the waiting area which was very un-spa-like. A cushion or two can go a long way. The massage itself was great, wonderful and professional therapists. If you're looking for a spa experience (I.e., robes, a spot to relax before massage begins) this may not be your place, but if the massage is all you're looking for then this is a great and affordable option. read more

I recently ended an entirely too long situationship with the Devil. I vowed to never let a man touch me again. When I called to make a super last minute appointment, I was informed that the only available appointment was with a male therapist. I am a woman of my word, but my body was holding so much tension everything hurt and I was like, fine. The reception area is very cute with water and warm cider. The beautiful receptionist with the red and black locs ( sorry I don't remember your name!) laughed at my horrible jokes and was so kind. Jeff had availability. Thank you, Jeff for answering all of my questions and for not giving up on me and all of the obnoxiously tense muscles in my body. For asking if the pressure was suitable and checking in with me when I was holding my breath instead of breathing. Also, I mentioned to Jeff that I often feel really sick after a deep tissue massage and he recommended that I soak in an epsom salt bath when I got home. Game changer. This is one of the best massages I've ever received. You've restored some of my faith in men, and will be the only man I allow to touch me for the rest of 2023. So yeah check out the spa. Show Jeff some love. Northwestern employees: this location is right across the street from the Erie Ontario Parking lot, and they show us extra love! read more

Did not feel much for a deep tissue massage here, only felt her elbows. Just gliding her hands is something anyone could do but I came here to be relieved of pain and stress and I went home to massage my own legs. I got up from that table and felt like nothing happened. I've had this experience twice at this location. I also felt the ambiance is missing here, there was no relaxing sound, scents or lighting. read more

I've been going to this location for the past 3 years and I've had an amazing experience everytime. I've experienced a few different massage therapist and the experience is consistent! Also Susy at the front desk is also very kind and welcoming. read more

It's been a little hit or miss but for the most part I've found massages at both Dearborn and Ohio street to be good! I recommend Johnny.

Had the best deep tissue massage with Jeff. I've had massages in the past but they're never thorough/use enough pressure. Jeff provided exactly what I wanted and am excited to come back! read more

I booked a last minute massage due pain radiating from my left upper body to hip. The reviews recommended Jeff so I booked him for deep tissue. This is the first massage that actually put me to sleep! I woke up with no pain and completely relaxed before my meeting. I hope I do find something similar in Ga. read more

I usually get a massage every week due to chronic tension and needed a quick massage after traveling. I had the best deep tissue massage with Jeff (Jeffery)! I booked last minute because I was in pain, but he took care of my chronic tension with perfect pressure and great stretch. I highly recommend this place. Everyone was very professional and quiet ambience. read more

Very relaxing. Never had an 80 minute massage (I've always before gone places with 90 minute massages), but it is excellent in the hands of Pause Massage. The atmosphere is calming from the moment you walk in the front door. Water and hot tea or hot cider are offered while waiting for the prompt start of your treatment. read more

I come into Pause often and several of the therapists are terrific but Rhonda (who is new) was in a league of her own. I came in with major neck and shoulder pain following a bad virus and she jumped right in to soothe everything out. I'm walking out feeling 200x better - neck ache gone, headache I couldn't shake with painkillers gone, and have increased range of motion on all sides. Thank you, thank you, thank you! read more

I thought I'd review by comparing it to Massage Envy a block over on Ohio St. I had massages at both places within the past 2 months. Here is my review in terms of ambiance, price, and people: ~ambiance- neither was up to par for me. I paid extra for aromatherapy and it was forgotten until 20 minutes in at ME and added-on upon entrance at Pause because I didn't think the room smelled good without the added purchase. ME had a lounge with low lighting and clam music which I couldn't really enjoy because the other customer in the room was on her phone despite the sign. This lounge is separate from the lobby where you pay. Pause is very bare-bones. One entrance with a counter where you pay and also wait, taking in the frenetic energy of downtown Chicago just outside the window. Bonus points for ME for that lounge. Bonus points for Pause for selling cute, original products and providing warm apple cider. ~price- both are quite pricey and every minute counts. I paid for a 60 minute massage at ME and was picked up from lounge at 3:16. The walk back to the room down a long corridor, consultation, and underdressing, took up another 10-15. TIme on the table in an actual massage was more like 45 minutes. I paid for I believe the same length then asked my therapist to add on more minutes (I know, that is probably not supposed to be done but luckily I got away with it). ~people- I am a straight female. My therapist at ME was male so I felt slightly uncomfortable. However, innuendo is an occupational hazard when your line of work entails your patient undressing. My therapist at Pause was a female. I felt more comfortable with her. They had different techniques and I liked hers better. I am an English teacher so I listen to words people use - she used more language of a trained professional and gave me more commentary on what she was feeling in my muscles. I really liked that. She also targeted the areas I requested more than ME. Overall, I am more likely to return to Pause, but I have one more ME gift card to use. I plan on requesting a female therapist. read more

I had Jeff B, and he was great! Easily found areas that needed extra focus, and I walked out with relief of pains that have been nagging me for months. Highly recommend! read more

This place is on my way home. I have been able to get a massage occasionally as a walk in which is cool and better than massage envy around the corner. The staff are friendly. The store is clean with tea in the front. I got a full body 60 minute massage here which was fine but not exciting enough to schedule regularly. read more

My boyfriend purchased a massage for me and when I arrive, the front desk was super pleasant. I decided to add on a scalp massage as I had a horrible headache. Kate was my masseuse and she was great! I had terrible low back pain and once my massage was over my pain was relieved as she was very knowledgeable on how to release the pain and tension. The scalp massage.. it wasn't much of one and I wouldn't pay for that again. The room was quite hot as well. But I felt wonderful after my massage! Thanks Kate :) read more

What an amazing and relaxing experience. I had the signature massage and I have never felt better. Highly recommend!

Rhonda did a great massage! She checks in with you to ask where your problem spots are and adjusts based on that. I have had many massages and Rhonda does a great job of massaging things that I didn't know needed it (elbows, knees) She is so sweet and listens to your concerns. Thank you! read more

I heard about Pause from a friend and thought I'd give it a try and am very glad I did. I did the Signature Massage for an hour twenty minutes, and it was fantastic. Kate was extraordinary and worked on the areas that were causing me trouble with care and attention. The service is very reasonably priced. I highly recommend Pause and especially Kate. read more

I have visited Pause at least four times, and always have a great experience. The staff is very friendly and always accommodating. Prices are very reasonable and I appreciate that they offer an online booking system. The Streeterville location is my go to and I highly recommend Kate as a masseuse. She does great work! read more

Rhonda is the best! She's very knowledgeable and she really listed to my areas of concern. This was the best massage I've ever had in my life. I didn't realize how badly I needed a massage until this session. read more

I am pregnant and have been suffering from horrible hip and upper back pain. I am so grateful I walked right by Pause.. it was located right by our hotel. I called and the front desk person recommended Lee for prenatal massage. Lee had heavenly hands.. he was so insightful and knew exactly what to do to get my body to feel better. He was an absolute delight. I am so so thankful I found Pause. I will be back the next time I visit Chicago! read more

Kate was amazing! She listened to what I needed and by the end of the massage I was feeling so much better plus very relaxed. Thank you kate

My first time at Pause Massage. Location: great location, close to everything Ambiance: the place is clean and modern. It also smells great. They have water and warm apple cider right when you walk in, which is great. Room: very clean, although it would be better if there's more hooks/hangers for your clothes. Also, the head rest is a little small, it was so hard to breath after 30 minutes facing down. Massage: I was looking forward to the massage after reading so many good reviews. However, it was okay. Kate is very very nice, and she did check in with me a few times to see if the pressure was okay. I wanted a deep tissue massage, and I wanted DEEP and PAINFUL, because my neck and shoulders are extremely tight. However, she didn't apply enough pressure at all, mostly very superficial. Also couldn't find and work on my knots. She mostly stretched out my muscles, massage superficial tissues and drained the lymphatics, which is good. But all my knots and tenderpoints are still there after the massage, so of course muscle tightness come back shortly after the massage. I really like the place itself overall, but I wouldn't recommend the massage for someone with very bad tightness and muscle pain that's looking for a deep tissue massage. If you're looking for just a regular massage, this is the place. read more

I had an amazing massage with Bernadette yesterday. It was one of the best massages I have ever had. Loved the ambiance - simple but classy, relaxing, and very clean. I will definitely be coming back! read more

I've been to pause twice now and both time have been absolutely wonderful! The check in process is great because you can mark all the areas you want to focus on and the massage therapists actually take time to talk about pressure etc. The entire area is super clean and the staff made me feel very comfortable with covid precautions. The massage therapists are excellent and I've left my sessions both times feeling completely renewed! Highly recommend :) read more

I just finished a pause and relax massage with Bernadette and feel more relaxed than I have in months! She was mindful of the areas I needed focus on and had just the right pressure. They were even able to accommodate me for an appointment on the same day that I called. Can't wait for my next appointment with her in a few weeks! read more

Great experience here getting a signature massage. Loved the ambiance and energy of the room and I felt comfortable with my message therapist. read more