I found out about this place when I went to the fair with my husband over the summer. I'm always interested in trying out a new business I had never heard of before.
I wasn't super impressed with this place. It wasn't terrible, but it wasn't fabulous either.
The customer service is really what killed it for me. There was an older lady working at the window, and mind you, this is at the fair. So being able to hear anything is next to impossible. Plus she was several feet higher than me inside the trailer, and my voice isn't loud enough to travel far in the first place.
The thing I noticed was that she seemed seriously pissed to even be there. That added with the fact I couldn't hear her over a million screaming kids on a ride ten feet away, and communication was difficult made me feel like I should have just canceled my order and gone somewhere else.
The thing I remember most is she asked me what kind of sauce I wanted, spicy or sweet, and I really didn't care. Either one was fine with me, I just wanted to get my food and leave, and she angrily yelled at me to pick one.
I order a chicken sandwich with a side of coleslaw. It was moist and tender, but desperately needed salt. The coleslaw was bland as well, and just really mediocre. If you don't enjoy what you do, it shows in the food, and the old woman's nasty attitude showed up in the food as well.
Would I return? Nope. Food was three star, at best. Customer service was one star. So it averages out to a two star review, and there's absolutely no reason to return to any two star business. You gotta do better than that with me. read more