my alternator went out on my truck on the way to work the manager let me in early and sold me an…read morealternator. I was able to get to work 30 minutes earlier because of this man thank you thank you thank you thank you.

I drove to Madras yesterday and got stuck up there because my battery went dead and we couldn't get…read moreit to start up. I called a few ranchers before I talk to this young man and that just didn't work out and I'm pretty happy it didn't because if they drove all the way up there and it still didn't start I would've been one sad mama!! I went over to the deli and ask people over there if there's anybody that can help me and they shake their heads no. I walked out and there is a young man sitting in his truck and I walked up to him. He had his window cracked and I said excuse me, sir do you know anything about 1990 Toyota pick ups and he smiled and he looked at me. And said, what choo got going on?" And I knew then he was going to be a help even in my devastation gloom and doom I thought the world was coming to an end overdramatizing so we spent an hour and he change the battery cable which I knew was bad because it was broke it needed to be changed. It still wouldn't start at that point. I called the tow truck. They were there in 45 minutes. I was back home by 2 o'clock feeling safe at my house I thank God for tender hearted, people who help one another. His name was Jeremy. After towing the truck back to Crooked river Ranch, my mechanic said the battery was dead; it was a new battery purchased month ago from O'Reilly's. I called O'Reillys. David said bring it in and he swiftly took care of my need by exchanging the battery and allowing my travels to be in good standing! Thank you David!! Keep up the great work! .

Been going to NAPA in Redmond ocassionally for many years. Yesterday, Monday May 15th, I stopped…read moreby to pick up a cabin filter for my old Honda CRV. $28.00 !!! Well, it was sort of a done deal when the counter fellow brought it up so I paid it. ( Very nice fellow by the way.) Looked online at Amazon today and the prices range from $9 to $16 for the very best one. And this thing did not even fit properly. Had to use a small amount of tape on the edge to seal it. The old one fit like a glove,,,from Amazon BTW. Just trying to buy local but no more. Sincerely, Mark Clement

Review is for getting ACTUAL parts to fix an ACTUAL car, not whether the employees are wearing…read moremasks, believe in unicorns or other such nonsense. I've been working with this store for 22 years. I've gotten way better advice than combing the internet for hours. lots of decent parts at a decent price. Occasionally the part is a fluke, but they've always been fair and helpful. This is my go-to store. Highly recommend if you want good advice and decent auto/trailer/tractor parts at a good price. If you need a random auto shop employee to validate your woke liberal insecurities, look elsewhere.

Well worth the trip from California to get a new horse trailer. The staff here are super friendly,…read moreknowledgeable, and had me in & out in record time. They have an enormous selection of trailers.

Owner lacks integrity - held my trailer for over 2 months for a warranty repair that should have…read moretaken a few hours. Claimed at first that he wouldn't do the work until the manufacturer paid him upfront for the work. After that was cleared up he still did not move forward. Every week Rick would say it would be completed the following week. He also complained about every competitor - his suppliers (including almost every manufacturer he works with) and his customers. He also bragged about how he had sold a trailer with a flooring product that will smell horrible over time to an unsuspecting person. Buyer beware here - I would give this business a 0 if I could.

Excellent job getting us in right away. My RV on a Freightliner chassis was not inflating the…read moreairbags. Made it impossible to drive back to the Midwest They got right on it and figured out that the valve was faulty and ordered the replacement. Awaiting for overnight shipment to arrive and have it installed. Were nice enough to allow us to stay in their parking lot overnight.

My new M-2 needed a service and a minor recall taken care of. Went in the day prior to my Saturday…read moreappointment to see if it was possible if I dropped off at 7:00 AM to pick up before noon (10:30 if possible) Stephen, the shop foreman talked with Zehn the service adviser for Sat. & explained my situation. At 9:30 Sat. morning I received a call from Zehn telling me they were on track for a 10:30 pickup! I was so pleased I even went back and thanked the tech (Jon) Excellent service and customer service

Car came out with more problems than when i took it in. They are not a shop that cares about you…read morevehicle. Over charged and now car doesnt start well. Earps is a much better shop

We have used Marshall's a handful of times throughout all of our different cars. They have always…read morebeen easy to work with and fairly priced. I have a high level of trust when they tell me something needs to be replaced. They are currently troubleshooting a head scratcher on our Suburban but they are communicating their findings well and doing everything they can to help steer us down the right path. Thank you for all your help! We appreciate your hard work.

Would not recommend this shop to anyone. The mechanic was extremely rude and tried to upcharge me…read morefor work that wasn't even completed. He became upset because the warranty company would not work with his preferred people on another engine, and then said he was going to increase his rate because of it. When I decided to take my vehicle somewhere else, I was charged $1,400 just for diagnosing the issue. The entire experience felt unprofessional and dishonest. I strongly suggest taking your vehicle to a shop that treats customers fairly and communicates honestly.

What a great shop!! Took my 2014 BMW in to get a few things…read moredone and was very happy with the communication and quality of the work! Jim explained everything they did, he was wonderful at explaining it. I would highly recommend this shop to anyone and everyone!! Thank you Jim and Ryan!! :)

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Went to Oscar's auto repair to get an estimate regarding the replacement of a brake light switch…read morefor my 1995 Chevy Silverado truck. After examining my vehicle, I was told that in order to have that switch replaced, it would be necessary to have the steering column removed so they could access this switch and it would cost approximately $700.00. I took my vehicle to another shop where they replaced my switch without removing the steering column and was charged only $185.00. BEWARE!

We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!