Garret is an amazing person to work with, and really enjoyed the crew. They did a stellar job.read more

The house got painted and despite a couple minor communication issues we are happy with the job. We…read moredidn't break the bank bringing our house back up to a fresh look.

Jackie's Natural Cleaning is fantastic! Our house hadn't been deep cleaned in decades, and we are…read morestunned by how spotless all the spaces are! Multiple workers worked very hard and were polite and friendly. Jackie came over for a consultation, and she was also very lovely, very nonjudgmental, which is always a plus (lol). She was willing to work with our wonky situation, as we already have a family friend who cleans our floors regularly and we did not need that part of the package. We are setting up a regular cleaning service, now that we can see how nice our house looks once they spruce it up!

Jackies started cleaning my home before Christmas. They have been in my house, approximately 3-4…read moretimes now, with the first initial clean being the "big" deep clean. At first you really have NO idea how much is needed with a deep clean. But if you think about it, would you EVER want to start cleaning your home half way then try and remember what you did versus what you did not do? Right, we don't work like that [no woman ever does when it comes to cleaning our own homes]. So Jackie came to the house to assess the first initial deep clean, discuss my needs, my concerns, answer my questions. And I had to get a feel for what she was, how she was, who she was, and what kind of deal was taking place. I'm a weirdo, I fully admit this. I don't like strangers in my home, I don't like socializing in public. THIS IS MY SANCTUARY. And truth be told I'm a stage 5 klinger. Once you have me as a client I may or may not be quite something to deal with. I know high maintenance when I see it [and I'm it..no shame in my game]. When I found this service on Yelp, they were one of two narrowed down, and quite frankly I just liked what they had to say, so they got the bid, pure and simple. AND when I asked her about her staff [because I was worried about turnover in todays economy and the service industry] she was a little taken aback. BUT she defended her staff and TRULY likes her staff, and her retention rate was great, she mentioned. Okay, I will take her on her word. In comes the first deep clean..here we go. She warned me it was a FULL day.. and it was. When I tell you there were no less than 10 people in this house top and bottom floors, I'm not joking. I watched them like bees in a hive. I've owned rental properties throughout the Midwest, I've retained MANY move in, move out and continual cleaning services. But I have never seen what they did. None of them spoke a word. Yet in tandem, did things I never even thought to do. There was no weird odor, no smell, no chit chat, no laughing no talking no nonsense. This group was HERE TO DO A JOB. I sat here, in my chair, in AWE and watched as [what I call kids..all in their 20's and 30's] worked like a successful unit. Here is the truth-I was exhausted. It almost brought tears to my eyes. Watching my home being transformed into something immaculate, my sanctuary becoming spotless. One by one cleaning and picking up as they went, by the end of an 8 hour day they were gone and I had not recognized my home by clock out time. What they did, SHE SAID THEY WOULD DO. No sitting on their phones, no loud music, no TEXTING, NO TALKING TO ONE ANOTHER WASTING TIME.. I was so appreciative you have no idea. I watched them ALL like hawks, but there was ZERO to watch for. It has been months now, and today was my cleaning day. You will not know they are there. You will not know they are gone. I am still in awe, I am STILL as grateful as ever and they will have a lifelong client as long as they are in business. This is a 100% factual based review. I have no skin in this game, I do not know them, but I will tell you this. THEY ARE A PHENOMENAL BUSINESS MODEL. And you would be foolish not to try to secure their services.

Quick, reasonable, and knew his stuff. AC has froze up, but didn't just unfreeze it, serviced…read morewhole system.

The team did a great job. there was quite a a bit of upselling that went with the process but no…read morepushIness after I declined. He fixed the part that was broken, let me know the health of my system with all the metrics they use to test, and treated me well overall. I cannot verify if a different group would have been more affordable or not, but I didn't feel cheated either. I rate my experience from good to great.

Houston and Maggie are fantastic to work with. They've handled cleanups and regular maintenance on…read moreour rental properties and always leave the yards looking like new. They go above and beyond, and even gave us 15% off for referring them to another property management team. Professional, dependable, and a great value highly recommended! Appreciate you both! Kari

Similar to other posts, they didn't show up for bi-weekly maintenance- I asked them to confirm they…read morewould show up before the following weekend as I was throwing a grad party in my back yard. I confirmed several different dates and times with them and they continued to no show me including the day of the party. I'm a single mom and work more than full time so I was relying on them. This is my first negative review I've ever written in my life as I typically like to give people the benefit of the doubt but I gave them several chances to make it right, and they continued to no show with zero communication. Even a text telling me they couldn't have made it would have been appreciated and I could have shifted to plan B. I also don't appreciate their gaslighting responses to the other one star reviews posted on here. These reviews absolutely align with my experience of them.

My son has used Cheryl's service for a while and he gave her a thumbs up when I asked for a…read morerecommendation. While I have only had her over 1 time so far, she did a good job. One thing I don't like about a large company is they have a regimen set in stone. They insisted on doing things that I am quite capable and willing to do myself. Cheryl will do what you want her to do. That is very much appreciated. I've paid higher rates and got far worse service. Please reach out to her.

We used Cheryl from AKA-Rosie's Cleaning Service twice to clean our house. The first time she…read morecleaned our house she did a thorough cleaning and we were pleased. It took her 3 1/2 hours to clean our house. She charged us $140. Two weeks later, she cleaned again, and this time she spent less than 3 hours cleaning. This time she missed cleaning several places. If anyone's figuring that's nearly $47 an hour. Cheryl was scheduled to come last Friday - July 24 - but after repeated attempts to reach her by phone and text messages the day before to verify that she was coming, she didn't show up on Friday. No phone call, no explanation! Pretty shoddy way to run a business. Thats why Rosie's Cleaning Service gets the two stars.