I have been using Jay's appliances for years. They have always been quick and reasonable…read moreprices.Quality workmanship for a great value

The technician was efficient in is diagnosing and fixing the issue. The price was very fair in…read morecomparison with other quotes. I'd highly recommend this business and I thank you for your service.

Outstanding repair done on a problematic washer. Dobie stayed on the problem until he got it fixed.read more

DO NOT RECOMMEND!! He came out and looked at our refrigerator and advised us to purchase a part…read more After replacing the part refrigerator still didnt work and he basically told us he woildnt be refunding his diagnostic fee. He also was hard to reach after we discovered he didnt diagnose the issue properly. He did not have any equipment to diagnose the issue... he used trial and error at our expense!! Very unprofessional!!

Very seldom can you find excellence in repairs. These folks know what they are doing Kelly's…read moreappliance service. I was very impressed with the repairs. They don't come to clean out your wallet they come at a reasonable price and fix it the first time.

Atrocious customer service. We called them on a Monday to come fix a lid switch on our washing…read moremachine. They said they'd be back the next day with the part, but didn't show up or call. When I called, they said they had to order it, but couldn't tell me when it would be in "except probably a couple of days." The woman on the phone was rude and/or unresponsive when I pressed for a real time of delivery (which is expected in this day & age), and when I expressed my anger over them not being here the next day like they said. Friday rolls around and we are still without a washing machine with no word from this company, so I call. She says she has to look into it, but then tells me my part is there but they are so busy they can't schedule us until Monday. NOPE. I don't know about y'all, but we make a lot of dirty clothes. I can't wait for these guys to not show up next week. I called two other companies, both of which called me right back and both had the part and could come today. Our laundry machine is washing clothes right now, no thanks to Kelly's Appliances. Call anybody else but them! You'll be glad you did. I wish I could give them zero stars! Two thumbs down! Horrible, terrible company!

The BEST customer service! Quality products; professional…read moreservice; problem solving pros.

This place is currently closed for business however we did not know that and called for service…read morebecause our refrigerator went out. The guy responded and came over like all was normal. We initially paid $139 service fee. He told us that the part and labor for our refrigerator was $280 and he needed to order the part. Whatever he did, did not fix the problem with the refrigerator. He said the part was bad and ordered another part. When that did not work, he stopped answering the phone for us. he took our money and the refrigerator was still broken. Please be careful not to use this guy/company. They answer the phone as if they are still in business!!! They are a rip off!!! We have tried calling them a hundred times. Please note that a lady answers the initial call and he comes out to do the repair. I can now see why they went out of business!!!!

Garbage customer service Lies unfinished work…read more Yes it was warranty work but they still get paid from company but didn't do it right

Took my side by side for its break-in service. Bill was great. Did the service for a reasonable…read moreprice. Educated me on some features I didn't know about. Will be back for annual service.

Great experience. Mower had same problem after using twice. He came and picked up mower and…read morerepaired it and delivered back at no more cost to me. Was impressed his service.