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Orchards Cafe

4.7 (3 reviews)

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13 years ago

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Ask the Community - Orchards Cafe

A&W Restaurant

A&W Restaurant

(13 reviews)

$

My son and I stopped here on a trip through Wisconsin a few months ago for a root beer float. When…read morewe arrived it was busy and they were only accepting Drive Thru and walkups. However, my son ordered and had his food within 5 minutes and we were back on the road. The parking lot was clean and the outside of the restaurant looked to be in reasonable repair.

First off, I have never gone this far to complain about anything, but you need to know about our…read moreexperience yesterday at your drive thru location in Iron River Wisconsin. Let me preface this by saying that our family has been visiting this place since the early 60's as we have a summer place at a local lake. We would always stop..great memories. Yesterday was different. We stopped, there were a few customers but I would not say busy. We were not in a rush. I walked up to the window, ordered my food, paid my money and waited, and waited and waited. Nothing. Customers that came after me got there food orders so I thought perhaps the forgot us. I asked the kid at the window if he forgot. He said no. Waited an additional 10 minutes and watched other customers after me get their orders. I then told the kid that he did in fact forget the order and to give me a refund. So, in the 40 minutes that I was there, could clearly see the employees as this is a very small place. First off, street cloths, not even a shirt with a A&W insignia on it, back screen door in the cooking area open, guys sitting out back smoking cigs, not washing there hands when they come back to the grill. Hair hanging past the shoulders, no hair nets. To be honest, I would not eat the food even if I did get it. Very disappointed. Childhood memories shot to hell yesterday!!!

Orchards Cafe - icecream - Updated May 2026

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