Cancel

    Open app

    Search

    Orchard Pointe at Terrazza

    3.7 (3 reviews)
    Open Open 24 hours

    Orchard Pointe at Terrazza Photos

    Recommended Reviews - Orchard Pointe at Terrazza

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Alicia J.
    15
    117
    223

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of B S.
    0
    2
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Orchard Pointe at Terrazza

    The Montecito

    The Montecito

    3.5(12 reviews)
    5.3 mi
    24/7 Availability
    Consultations available

    Montecito is a beautiful senior living facility! The staff is so wonderful and attentive to…read moreeveryone's needs. The front desk staff is really pleasant and so ready to assist when you walk through those doors whenever I have come to visit. I love the type of care the Seniors receive. They also have an amazing Bible study on Tuesdays which is good for their souls. I can't say enough good things about them. They always greet me with a big smile and conversation that it's obvious they truly care about people. There are so many good people from Housekeeping, Restaurant and Maintenance employees that I would love to recognize each and everyone of them for taking such good care of all The seniors that live here. I know I didn't mention everyone by name but want all of you to know how much I appreciate you and all that you do for the families every day. Thank you very much, from the bottom of my heart.

    Don't walk away from this place, RUN!!! Both of my parents were in the memory care. And it was…read morejust awful! The rooms are dirty. Their clothes got lost. They wanted to order a prescription to medicate my mom for showering just because she didn't understand that she needed to? Hello?! When someone has dementia you don't give 'options'. You say it's shower day, yeah and go get it done! SMH I firmly believe that the staff has no real dementia/Alzheimer's training plain and simple!

    Photos
    The Montecito
    The Montecito
    The Montecito

    See all

    Solace Hospice & Palliative Care - Hospice care is end-of-life care.  A team of health care professionals and volunteers provides, medical, psychological, and s...

    Solace Hospice & Palliative Care

    5.0(4 reviews)
    6.9 mi

    INtouch Care Management recommends Solace Hospice as one of the top Hospices for Phoenix and…read moreMARICOPA County. They will fight with you not against you! They will listen! They act and react fast to any and every situation. We need a Hospice that will stay true to their Philosophy and be honest. Each patient on hospice is an individual case. With Solace we have peace of mind that the care is amazing and families can focus on other things and spend time with their loved ones until they get better or they are in their last moments. Thank You Solace for all you do! Your team is so passionate and amazing! You are very much appreciated! Thank you Costel Roman for all you do for this COMMUNITY! Thank you Peter, your always going above and beyond for our Vulnerable Communities Thank you Thomas for creating an environment of passion! Ligia Ilea

    My name is Lilly. I work for All Care Assisted Living Home in Surprise, Arizona. I began working…read morewith Solace Hospice 3 years ago. I am very happy with all of the staff that I have had the pleasure to work with. Especially, Maggie, Sammi, Ana, Heidi, Costel, Beverly, Cathy and I hope I have not forgot someone. These people have consistently gone above and beyond to provide the best care for our home, our residents and their families including emotional support. This company has gone out of their way to provide even the smallest things to make our lives easier and I am so grateful. Thank you, Solace Hospice team! You are shining stars!

    Photos
    Solace Hospice & Palliative Care
    Solace Hospice & Palliative Care - Solace Hospice Circle of care Compassionate and Competent Care, provided by our hospice professionals and trained volunteers/...

    See all

    Solace Hospice Circle of care Compassionate and Competent Care, provided by our hospice professionals and trained volunteers/...

    AZ Life Assisted Living Home

    AZ Life Assisted Living Home

    4.7(13 reviews)
    4.2 mi

    AZ Life Assisted Living Home has content & well-groomed residents who enjoy weekly live…read moreentertainment & a weekly hands-on activity, instead of just being "parked" in front of a big screen TV all-day, between meals. The owner/manager, Efimia "Effie", was a caregiver for ten years before opening AZ Life, so this is not just a business for her; she genuinely cares for seniors. Her husband, Igor, enjoys providing good ol' home-cooked meals ("comfort foods"). Furnished rooms, with or without private bathrooms, include internet connectivity & TVs with cable service. If you have several homes to tour in your research for "the right place", I would encourage you to start here. When I needed placement for an elderly friend of mine, As soon as I spoke with Effie, then had a chance to tour her home and meet her current residents, I knew my search was over. Then, after my friend actually moved-in, my first impressions was completely validated!

    Don't be fooled by the smoke and mirrors. When first visited we thought wow this is a really nice…read moreplace; clean, bright, new etc. We needed to move our loved one quickly and were fooled by the packaging. I see the other reviews and the food, cleanliness etc. was there. We didn't trust the care after about 2 days. Our opinion is that these care givers have either no training or don't understand dementia at all. Caregivers are rough, loud and forceful; not gentle & understanding of the disease, family treated like outsiders and not listened to. We were not told at initial meeting they did not have over night staff (a must if you have a dementia patient, dementia patients do not sleep through the night and they should have known that). They continued to attempt to force her to sleep/lay down at night-loudly with frustration. (continually complaining that caregiver was tired, irritable and getting no sleep). They have very rigid rules and don't bend. Even convinced our hospice group to prescribe sleep medication, an absolute NO for dementia persons. Our loved one was afraid of all the caregivers. When we moved our loved one out after only a few weeks, she was a mess. Vomiting for days, unable to eat, sleep or even use her walker as she had done prior to moving there. She was much worse than before moving to this facility. Her physical, mental and emotional health has really deuterated after being there. I should have suspected something (guess I choose not to see) when most of our family meetings with owner, including Hospice social worker, we continued to hear owner talk about how much more money should could get. A red flag I didn't recognize.

    Photos
    AZ Life Assisted Living Home
    AZ Life Assisted Living Home
    AZ Life Assisted Living Home

    See all

    Orchard Pointe at Arrowhead

    Orchard Pointe at Arrowhead

    3.4(8 reviews)
    4.8 mi
    24 years in business
    Wheelchair accessible

    In a time of great anxiety I was touring multiple facilities looking for a place for my mom. This…read morewas our first place and quickly became the standard I set for the rest that I toured! Yvette took me through the whole facility. It was warm, welcoming and so peaceful. Mom would be staying in the memory care. It was so safe, quiet and very intimate. It's set up almost like a Montessori school. They only take around 20 residents in the memory care. I was so grateful they had an opening for her! They have a ratio of about 1 care giver to 5 residents. They had amazing safety systems set up for caring for their residents! We had superb gentle nurses and caregivers like Arrietta and Delores! They looked after mom like she was their own. So protective! There was Pablo who at nights would stay close and talk to mom's room/door so she would feel comfortable and sleep! From the moment she arrived at Orchard Point earlier than expected, Yvette and Patty the Director took such amazing care of her. Even answering their personal cellphones late late at night on our first night there. I was expecting voicemail but they took my call and jumped into action! They quickly helped with any accommodations she/we needed. They helped us as her family find support for her! They and all of the staff in the Memory Care are a family! It felt like home. The residents mom spent time with were so happy. Everyone was active, clean, needs being met! There was not one single resident who wasn't being loved and cared for! Orchard Pointe was such a blessing for us in a painful journey! They took care of us! They took care of us so we could set back and breathe! Orchard Pointe is a Home and a Family! My mom has passed but we will be eternally grateful to have found Yvette, Patty and everyone at Orchard Pointe! They truly love and care for their residents and their families! Thank you everyone at Orchard Pointe for taking care of Mom and me to!

    As a professional photographer, I work with a variety of senior living facilities and by far,…read moreHeritage Communities and all of their Orchard Pointe locations, including the one here at Arrowhead are at the top of their class! There is so much JOY in the residents and the teams that work with them and there is a true sense of comradery, family and connection. As seniors age, mental and physical capacity may become diminished, but there is still so much spark in the residents I have worked with here and I truly believe it's because the teams working for the communities foster such a wonderful spirit of love and togetherness. They speak hopefully, lovingly and faithfully and it really reflects in the faces and eyes of those who live here. They are committed to loving the residents and you see it! I am not just saying this because I have worked with them for several years doing marketing photography, but because I truly do see a special difference in these communities. Heritage is truly top-notch and a place I've already started comfortably recommending to family friends, because I believe they have something truly special.

    Photos
    Orchard Pointe at Arrowhead
    Orchard Pointe at Arrowhead
    Orchard Pointe at Arrowhead

    See all

    Orchard Pointe at Terrazza - assistedliving - Updated May 2026

    Loading...
    Loading...
    Loading...