I called to get a receipt because the receipt I they gave me had no letterhead or information about the services, it was just for charging my debit card so I needed a real receipt so I can get reimbursed through my flexible spending, which I explained before I made an appointment. The lady who answered acted like she couldn't hear me on the phone and requested I call right back. I called right back and she turned on the answering machine on purpose and never returned my call or emailed me a receipt as requested. I am glad I decided to choose another dentist for my Ortho that provides this service in-house because there is no way I could deal with this level of unprofessionalism for 18 months by having to go here for periodic X-rays. Still no receipt! Also on the day of my appointment this old lady at the counter was sitting outside talking on the phone and didn't come inside to check me in for 10 mins and was texting on her cell and impersonable when it was time to pay, then picked up he phone to apologize to another person who just called and she placed on hold for helping me and was ready to assist. I'm not white, so maybe that is why I received this level of service. Seems racist. Not sure but either way this place is not professional. If I could give negative stars I would. X-ray tech was nice, but the customer service from the front office staff is definitely the downfall of this business. First impressions are everything. Because of this, a dentist missed out on thousands of dollars of Ortho monies they could have received from me. Only if the dentist and doctors knew what was going on here so they can send their patients elsewhere. read more