Excellent service had an appointment waited around 10 mins and was seen right away…read more Great staff too Went for mris and process was simple and easy

I am extremely grateful for the nurses who helped me during my MRI, Annie and Brandon. I was very…read morenervous and claustrophobic, and the MRI tunnel felt very small. Annie stayed with me the entire time, kept talking to me, and made sure I felt safe and comfortable. Her calm presence truly made all the difference. Brandon was the nurse who checked me in and also helped me, and he was just as kind, reassuring, and supportive. Because of their compassion and patience, I was able to get through the MRI. They both went above and beyond, and I will never forget the care they showed me.

I had an extremely frustrating and unacceptable experience trying to schedule an ultrasound. The…read morevery first question I asked was whether the Redlands location offered the specific ultrasound test I needed. I spoke with Ralfjohn Dario, who assured me from the beginning that the Redlands location did offer it. Based on that assurance, I spent over 40 minutes on the phone, sent in my doctor's order, and sat through repeated holds while he supposedly worked on scheduling the appointment. After all of that, he finally told me I would actually have to go to La Jolla for the test. This was a complete waste of my time and could have been avoided if accurate information had been provided at the start. Patients should not have to spend nearly an hour on the phone, submit medical orders, and be repeatedly placed on hold only to be told the opposite of what they were assured at the beginning of the call. This experience showed a serious lack of competence, communication, and respect for patients' time. I would not recommend relying on this office for accurate scheduling information.

The office is a mess not professional at all. Got my ultrasound done here. They billed someone else…read moreinsurance. I've called several times to have them fix it but they just keep billing me 700$ for one ultrasound DO NOT GO HERE! I've had easier and better experience with the 4D places paying $50 outta pocket.

Great place very nice people if you are in the redlands area I would highly recommend coming here…read moreinstead of anywhere else.

Very respectful and courteous. Made me feel very comfortable for my ECO and EKG. I got to watch as…read morethe doctor checked out my heart and that was pretty cool.

This place was awesome. Very clean & the staff was very professional. The machine was open & not a…read moretunnel like other MRI's are. They played all kinds of music for your hearts desire. The tech guy Robert was fantastic, he made sure you were comfortable before sliding you in the MRI machine.. I recommend this place for all of your MRI's needs

very professional and as fast as they can be, Jessika was my technician today and she was such a…read moresweetheart. She made sure I was comfortable, and answered all my questions about how the process worked. She played music that could help distract me from the loud machine. I was in the strongest machine and felt anxious because of the tight tunnel but she made sure i was okay and didn't freak out.

A high quality establishment. Front desk staff were friendly for ever encounter I have had so far…read more my first MRI here was Thoracic w/lumbar spine. The Technicians were easy going. I was especially impressed by the skill of the Radiologist as a Neuro specialist. Also I thought that the tech was poorer quality since it's not a 3.0 Tesla or better, yet I was surprised with the quality of results. The report stated how the coils of the equipment were leading edge as well as regularly tuned + serviced for optimal quality results. Bravo!

Been here at least 3 times. It's very clean and everyone is very nice and professional. I had some…read moredifficulties physically because of my injury but they accomodated me with no issue at all. Very quick too. I didn't have to wait more than 5 minutes to be seen.

I've visited the Riverside Elite Imaging facility more than five times over the course of 2 years…read more They are excellent!! I can't say enough good things about their staff. They are kind, helpful, and attentive. I've spoken with Lupe numerous times requesting disks and reports. Today, I spoke with Veronica who went out of her way to schedule my MRI and X-rays immediately. She was efficient, thoughtful, and very kind. I'm so grateful this business exists and is so close to home making it convienț. You won't be disappointed using their services!!

The staff here is very friendly and welcoming, it's also very clean inside. I was nervous since…read morethis was my first MRI after my accident but the tech made me feel super comfortable. it wasn't as bad as I thought it would be ! Thank you to all the staff!

I can't get a hold of them at all, there's no numbers on file for them and no website online to…read moremake an appointment. Not a great way to keep business up if nobody can even make an appointment.

Some were super nice super helpful sweet girls. Others you can tell were fake and talk shit about…read moreyou when you leave to each other and probably talk shit on each other but over all very sweet they take there time they could use a little more modern decor

This place was perfect from the moment you walk in. I HATE…read moreto get an MRI . I will say this WILL BE the only place I will get one . TRAY thank you SO much for your kindness and making me feel at ease.

Don't go here since last week they have been giving the run around they say they take my insurance…read moreand now I give tbe information and the referrals now they saying I am out of network the paper says radnet I told them that they don't have appointment so I can go anywhere now there talking the doctor signature is not a signature I told them that his signature they kept talking about that they except hand signature but that's not a signature so now they saying its have to be electronic signature they saying one thing after the next I asked to speak to a supervisor she went to talk the supervisor now she is s as saying the supervisor is in a meeting I could of went somewhere else than I am suffering all I was trying to do is get help

One of the male workers are rude, and they seem to be always short staffed, even when you are on…read moretime to a 7AM appointment you have to wait 50 minutes to even be seen. And it's always crowded with patients because we aren't a seen in a timely manner. Management should staff them properly so patients can be seen and not wait so long.

I have been here twice for my glucose test. The whole team was amazing. I checked in at 7:14 my…read moreappointment wasn't till 7:30. I was greeted and taken in as soon as I stepped into there office. Over all great experience and everything super clean as well!!!!