I can't stand the fact that i cant speak to someone directly from the office and get someone on the…read morephone without having to leave messages. The pharmacy and I have been trying to get a hold of someone to get my refills for 3 days now and nothing. Why??????

They are a little rough around the edges when it come to referrals but then again, three years of…read moreCovid makes the whole medical system grind to a halt. I really feel that they care about you.... I finally got diagnosed with stage 2 vocal cord cancer after fighting with Tully Family medicine for two years with provider Carrie Anne who told me it was laryngitis, chronic laryngitis and post nasal drip.. If I had stayed with Tully Family medicine I would have had advanced cancer and most likely died. My provider Connie referred me right away, day one to ENT who found the cancer. Connie has been managing my after care and I probably would not be alive today if we did not have a good working relationship. When she transferred to the Orange office from Greenfield, where I had been seeing her, she asked if I wanted to stay at the Greenfield office and I said no, I will follow you to the Orange office. I feel we work well together so why start anew with a brand new Dr.

There are two dentist offices in the same office. The Community Health Center dental practice does…read moreaccept MassHealth and are nice people, seemingly a solid practice. West River Dental Associates is not the same practice but they are always getting confused with them. I have no experience with West River Dental Associates one way or the other.

I am not surprised to read another description of an experience with the rude receptionist. l had…read morean emergency and she did all she could to obstruct me. Really unfortunate as l am an easy going person l believe she is sick and needs a check up from the neck up. l was under the impression staff monitored Yelp but see my other review l left seems to have been deleted(?) along with courteous responses from the manager of this facility. l will look further but it appears so, additionally no one benefits when a receptionist is ill suited for her job!

My cleaning by Amy was the most thorough I have ever had. Was also impressed with the dentist…read more Looking forward to a long relationship here.

Today was my first visit and everything went very well The service was exceptionally good. Thank…read moreYou And I am looking forward to a long comfortable relationship. It probably won't be all that long as I am 87 years old'

The ownership changed in 2022/2023; so, the practice is different now than what was experienced in…read morethe past. I moved into the area recently and had to leave my beloved previous dentist. My visits have been with Dr Chai (sp?). He is very intelligent and communicates well. I had an emergency visit for pain in a tooth that has a root canal. He diagnosed it properly and got me antibiotics to stop the infection. He gave me information to track down the possible underlying issue. This week, he did my cleaning. He was fast and competent. I highly recommend him. They have up-to-date equipment and pleasant staff.

Arrived early for my appointment at 10. Dentist was 38 minutes late to my chair. I noticed he was…read moreabout to use epinephrine which I can not have due to high blood pressure. I advised, yay me! Numbing agent did not work well, I felt everything. Dentist also did not use a mask and when he spoke I could feel saliva landing on my face. When we were finishing up he asked if my teeth bit down ok. I told him that I was not able to give him a good answer because my mouth was so sore. NOT NUMB. SORE. He said that was normal . A few minutes after I left I fould feel that my teeth were cutting me because the edges were so sharp. Then all of the sudden a chunk fell off in my mouth! Picture attached! I do not advise going here. He may seem like a nice guy to have a conversation with but I would advise him to consider retirement or a new profession. This was my last experience here.

Best dentist I've ever been to, staff is very knowledgeable and professional, thank you Dr. Monica.read more

It's not often that you can say you enjoyed your dentist visit but it was an enjoyable experience…read more They were all very friendly, considerate, educational, conscientious of my time and the bonus is that they were cat lovers