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    Orange County Endodontics

    1.0 (1 review)

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    4 years ago

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    Alex W.

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    Smile A Bit Dental - Highland Mills - Smile

    Smile A Bit Dental - Highland Mills

    2.2(13 reviews)
    1.6 mi

    I'll start off by saying that the administrative staff has been so very polite and nice, but That's…read morewhere my positive review ends. It began as a family of three going here. Then they said they weren't' comfortable working w/patient w/Parkinson's. I found a new dentist and oral surgeon for him. A few months later I rec'd a call confirming an appt for him. I had to explain to them that THEY had told me months ago that they weren't comfortable working on him due to the Parkinson's tremors. The new dentist I found for him was so much more professional appearance, office decor and friendly, that I decided to use them as well. Smile a Bit, claimed they took my mom's insurance and worked on her in 2025. Suddenly, in 2026 they claimed they had no insurance documentation for her and that she must've dropped her insurance...she had not. I resubmitted it to them and when she went in for a cleaning (1st cleaning of the year) they said they had to charge her $75 and that all her work would have to be out of pocket. This didn't sound right because they claimed that they accepted Aetna Medicare. Called Aetna and they told me, that office and doctor was NOT "in Network". The doctors name I offered from that Highland Mills office is not the name that Aetna had on file, nor was a doctor by that name in that office. Therefore, I've just now moved my mom to our new dentist in Stoney Point as well. Aetna coverage for "IN NETWORK" dental is that they'll pay for the first $750. After that, it would be OOP. I was told by the SAB staff that their practice IS "in Network." That was wrong according to Aetna Medicare For this region. Bottom line: the administrative staff was very pleasant, but the business side of things and the office's physical appearance needs a lot of work.

    Had to give it one star because I could not leave negative stars. Everything this bitcher does is…read morean upsell, then says that work performed may not last and I might need root canal on it at a later date. Coral the woman at the desk overcharges and does not adhere to insurance Guidelines for procedure charges, she is condescending and totally unprofessional. I feel I was literally robbed as I paid cash for uncovered work and found out later it was covered and i was way overcharged, The office is dated and if I wasnt in such need for a broken tooth to be repaired I should have trusted my instinct and had moved on. NEVER AGAIN!

    Orange County Endodontics - endodontists - Updated May 2026

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