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Westminster, CA

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Orange Coast Infiniti

3.7 (587 reviews)
Open • 8:30 am - 7:00 pm

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My NEW 2023 Infiniti QX60
Jackie F.

On 1/17/2026, my husband and I visited Orange Coast Infiniti to test drive a 2023 Infiniti QX 60 Luxe AWD. We were very happy with it, but I wanted to make sure that was the exact model I wanted. Irina assisted us with the test drive and in the interim she patiently answered any questions I had. 11 days later we returned to purchase my new 2023 Infiniti QX 60 Luxe FWD in the Warm Titanium Color. I'm very happy with my purchase 3.5 weeks late now. Such a beautiful and amazing vehicle. Irina and the whole team at Orange Coast Infiniti made our experience a very memorable one and easy at that. I highly recommend Orange Coast Infiniti if you're interested in great vehicles at great deals... Irina is an amazing and very informative sales associate. She's very friendly and patient. You can't go wrong

Came Into Orange coast Infiniti today with the wife, and MARK JIMENEZ greeted us with a smile and was very polite. We told him what we wanted and gave us a great deal and made the process fast and easy.

Thank you Irina!
Lauren L.

OC Infiniti is my go-to dealership. I've owned three Infiniti's prior to purchasing another one yesterday, and every experience has been nothing short of amazing for both my family and I. I've worked with Irina in Sales and Kevin in Service for over 10 years, and they have consistently taken great care of me. I've always been happy with my experience here. After reading some other reviews, I honestly can't relate--I've never felt any pressure, rudeness, or "shark-like" or disrespectful behavior. Only professionalism and genuine care every time I visit. Everyone went above and beyond to make sure I had the best possible experience yesterday. Irina was fantastic as always, and Mark, the GM, stepped in to personally make sure I was happy and that all of my questions were answered. Henry in Finance was also great-- kind and thorough in explaining the warranty benefits. Thank you again to Irina and Mark and everyone! We're incredibly happy with our purchase and look forward to seeing you all again soon!

Q50 Redsport

Frank Gutierrez has been an excellent service advisor for my car at Orange Coast Infiniti. He consistently helps get my claims approved and always does his best to keep me updated throughout the entire process. I really appreciate his communication, effort, and dedication to making sure everything goes smoothly. It's clear he genuinely cares about his customers. Highly recommend working with Frank if you need service!

Harassment from service when I clearly told them not to contact me. They do not respect customers

Disrespectful, desperate individual named "Jennifer" from the "marketing" team texted me on my phone when I clearly told them not to solicit me for any reason when I had my vehicle serviced there a year ago. Disrespectful, rude without any respect for customer's wishes. This is a dealership that will hound you and contact you via any means just to get a sale. Texting me "Can I text to chat with you about service even if you haven't driven any miles?". No you cannot. On top of that, they are EXTREMELY disrespectful when you request to be taken off the list as if its an inconvenience to them. They refuse to do it and give you a nasty tone on the phone. I spoke with Eric in service and not only did he not apologize and refuse to take responsibility but actually hung up on me. When I met him in January, I CLEARLY told him to take me off ANY lists for marketing purposes, and yet here they are HARASSING me in Dec. I will NEVER buy another INFINITI again as long as I live. This terrible customer service treatment and harassment has turned me off the brand permanently. They are constantly mailing junk to my house (that I throw away immediately) and texting me. This dealership does not respect customers is very desperate for business. The customer service here is TERRRIBLE, literally the most unprofessional, rude people I have ever had the displeasure of dealing with.

Alexander D.

I was on the lookout for a new daily driver. And I found what I was looking for at Orange Coast Infiniti. My wife and I decided to show up unexpected on a Sunday. Met with Henry and Marc. They were friendly, I test drove the vehicle and let them know, I still had another to check out. They were not pushy and we exchanged numbers. After a couple of days, their General Manager Mark and I negotiated the price and I went in again to purchase the vehicle. Everything went smooth and painless. Moe was great as well. Did a final test drive with him. I would recommend OCI to anyone looking for a chill car purchasing experience.

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2 months ago

Mark was very helpful and the whole team in general had excellent service and answered all our questions and doubts we had.

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7 months ago

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7 months ago

Marc Jimenez hooked me up with a almost new Nissan Ariya. It was marked down .. they got me in and out and it was a pleasure thanks guys!!

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7 months ago

Ron and were awesome quick efficient fair on the price I would recommend this dealership highly

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1 year ago

Service and sales were great. my sales consultant Marc was very helpful and his team was also very friendly and helpful

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Ask the Community - Orange Coast Infiniti

Offer military discount on service and sales?

Yes we honor military discounts for all departments.

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Review Highlights - Orange Coast Infiniti

“I've worked with Irina in Sales and Kevin in Service for over 10 years, and they have consistently taken great care of me.”

Mentioned in 39 reviews

Read more highlights

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Najwa, thanks for every time I stop by you guys go above and beyond to providthe best customer…read moreservice along with Sasha. Best team.

This review is specifically for Najwa Ayuob…read more I visited the dealership to look at a used Kia Sportage I had found online. Najwa was my sales consultant, and the interaction initially went well. The vehicle was ready when I arrived, she was informative, and the test drive was straightforward. During the test drive, we discussed the sales process, including some of the practices I prefer to avoid as a customer. I explained that I also work in sales, and we verbally agreed that we would keep the process straightforward and avoid unnecessary sales tactics. After I expressed that I was interested in purchasing the vehicle, Najwa explained that another sales consultant would be joining us to finalize the deal. At that point, the price presented to me was approximately $10,000 higher than the price I had seen advertised online. I was told that the difference was due to dealer-added features. I explained that I did not want the additional features and that I was interested in purchasing the vehicle at the advertised price. There was then a lengthy discussion about the pricing. I was told that the additional charges were simply part of the dealership's process. After I expressed my dissatisfaction, Najwa and the other consultant stepped away and returned with a proposal reflecting the original advertised price, without the additional $10,000 in charges. This was the most frustrating part of the experience. If the advertised price could ultimately be presented without the additional charges, it would have been much more effective to provide that pricing from the beginning rather than presenting a substantially higher price and negotiating back to the advertised amount. Afterward, Najwa told me, "I don't know why you're getting upset--you know how sales works." I do understand how sales works, which is why I found the experience particularly disappointing. I understand that dealerships have sales procedures and that salespeople are expected to follow them. However, transparency and consistency in pricing are important, especially when a customer has specifically asked for a straightforward transaction. Ultimately, I decided not to purchase the vehicle from this dealership. The vehicle itself was what brought me in, and the initial interaction was positive, but the way the pricing was presented and handled changed my decision.

Old Grove Auto - '80S theme vision for the saddle

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I have worked with Carlos in the past restoring a vintage 1930s model A truck rim. It came out…read moreabsolutely amazing that's why I chose to use him for this sentimental restoration of a vintage carousel horse off the original Merry-Go-Round on the Santa Monica Pier. Carlos gave me the idea to paint it black with white feet and a white stripe on its nose. My house is black and white so it seemed like it would be a perfect fit he also knew that it would work well with the colors of the house. He sprayed all but the saddle with an amazing gloss black and hand-painted the feet and face and then his sister Joanna went absolutely bonkers with a free hand acrylic paint. I've attached pictures of my vision with my wife's favorite Swatch watch and she went to work. I am absolutely blown away by the results. You truly have to look through all the pictures to realize how it transformed into something that I can't even describe in words. They made it truly one of the greatest gifts I've ever given my wife and she is over the moon! Could not recommend them more for all of your automotive needs and he gladly takes on special projects like this. The pictures speak for themselves. Then to top it off a couple of his workers and his sister came over and helped me set it up on the porch it is very heavy and I definitely needed their help. Also he did it at a very fair price and I offered more than he charged just because they totally deserved it. Very accommodating and very professional and so chill to work with. Thank you so much Carlos and Joanna and the shop guys for making this so special!

Absolutely love Carlos! So I had scratched my new car and really wanted to get it fixed asap. The…read morescratch wasn't big but it was on the driver side so I would see it every time I went to the car, just taunting me!! I contacted Carlos and he said just to come on over when I get a chance. Now , it is about a 45 minute to an hour drive from my house, but out of all the AutoBody places that I've ever been to - I trust Carlos above all the other ones so that's why I don't mind making the drive. He's quite fair with pricing and he and his team are fast! Like crazy fast! Plus, he's a very friendly , chill guy AND he served our country so A++ all around! He accepts Zelle and Venmo now, which I don't think I recalled the first time I used him a few years ago. May Carlos be blessed with tons of business! I need him to stay in business so that he can always help me when I need him to if my car is damaged! And if you guys know what's good , you should leave a review of your good experience too! Do the right thing!! Do it! Do it! Stay safe everyone! Cheers!

Supreme Motors - Great service from everyone and a beautiful selection of cars.

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Drive Your Dream!…read more After spending some time shopping around for our car my boyfriend and I came across Supreme Motors. The price of the car was in our range and what really caught my eye is how immaculate condition the car was in. (All the cars looked amazing) Seriously guys-- compared to all the other dealers we went to, this car was sparkling and ready to come home. The process to purchase the car was so smooth and we had two pups to play with while we were waiting for all the paper work to go through. Was truly an experience of ease and enjoyment. Thank you so much Ehren! (And his partner! I didn't get his name but he was great too.) We appreciate you selling this car to us and wishing you good luck and many sales! We are thinking of getting the car detailed here in the future too :) - Alexis and Shane

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

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Six Stars Auto Dealership and Services…read more We bought a Porsche Panamera Turbo Executive here. The Owner, Vincent, and his staff provided first class services. The entire purchasing process was very professional,plesant, quick, and smooth. highly recommended. will buy again. Thanks Mr. Vincent Ho and his Team.

Sam and Bassam helped us get an amazing deal on my 2018 toyota tacoma trd pro and made sure I left…read morewith it fully detailed! He offered amazing service and made the entire experience a breeze. If you want to feel good about buying your vehicle Sam and his team at OC AUTOHAUS are the guyS to go too! When I called the dealership and spoke to Sam about a truck that I was interested in and came in a few hours later, he greeted me with kindness and immediately made me feel like he wasn't just trying to make another sale. He asked us questions about myself on the test drive and it felt like I was talking to a genuine friend and not a salesman. He was patient, understanding, and helpful through the whole process of what my end goal was and was very transparent about the whole process/vehicle and again didn't make me feel pressured or like i was just somebody he was trying to get a sale out of and get in and get out and it made me want to sign the papers even more. The main point that sold me was the honesty and transparency of the vehicle. He has told me what maintenancewas done n wasnt done.. other dealership would just say what a customer would wanna hear n lies about how good the car was but they had told me the background n history of the car. It meant so much to me and his words were very heartfelt and genuine. Everything else went extremely smooth and I will recommend him to everyone from now on who is looking to buy a vehicle. I am extremely grateful for all that he did, thank you Sam n team autohaus

Orange Coast Infiniti - car_dealers - Updated October 2026

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