I recently switched out my car and ended up selling to Toyota here and Charlie was truly outstanding throughout the entire process. From the very beginning, his communication was excellent clear, consistent, and genuinely helpful every step of the way. What stood out to me most was how kind and supportive he was without ever being pushy or making me feel pressured, which made such a huge difference. Selling or trading in a car can easily feel overwhelming, but Charlie made the experience feel comfortable, straightforward, and well taken care of. His professionalism, patience, and thoughtful approach really set him apart. I would absolutely recommend Charlie to anyone looking to purchase a car or trade one in. He made the experience so much better than I expected. I ended up working with Arely in person and she was absolutely amazing to work with at the dealership. She was so warm, personable, and genuinely kind, and she made the entire in-person experience feel incredibly easy and smooth from start to finish. The moment she stepped in, everything felt seamless and stress-free. She has such a welcoming presence and made what could have been a complicated process feel effortless. I really appreciated how attentive, friendly, and professional she was throughout everything. I would highly, highly recommend working with Arely she made the whole experience such a positive one, and I'm so grateful for how easy she made it feel. Her and Charlie worked wonderfully together so I highly recommend working with them, you will be taken care of with kindness and honesty! read more

Shoutout to Paul and the team at Beach Cities Toyota in Westminster. I had been in the market for a while and visited quite a few dealerships before coming here, and the difference was honestly night and day. At most places, I ran into either poorly maintained vehicles or salespeople who were pushy, unrealistic, or just difficult to deal with. At Beach Cities, everything was the opposite. The process was straightforward, no-nonsense, and professional from start to finish. The vehicle I came in for was clean, ready, and exactly as expected. Everyone I interacted with clearly knew what they were doing, which made the whole experience smooth and efficient. Paul was fantastic; easily the best salesperson I worked with throughout my search. He was friendly, direct, and respectful of my time. From the initial greeting to the test drive, to going over numbers and finalizing the deal, everything was transparent and fair. I also explored doing a trade-in and was fully expecting to have to sell my car privately to get a fair price, but they actually matched what I had in mind, which I didn't expect at all. Overall, the entire experience was professional, punctual, and genuinely easy. No games, no pressure, no hidden fees. Easily the best purchasing experience I had, especially compared to other dealerships (and even CarMax, where I was shown a vehicle that wasn't accurately advertised). read more

Been back and forth for the last 3 days but NguyenNguyen has been so patient with me and my family. We finally purchased a brand new 2025 RAV4 and we absolutely love the car and Nguyen services. Arely and Kevin helped our family buy our car back for a great price! They were very helpful in guiding us through the process and answering any questions we had. They helped us do all the paperwork for the old car. Letting our old car go was sad to see but glad to hear that it will be going to a good place. Thank you! read more

My service advisor. Michael was great when i came in for my oil change and tire rotation. The area was very spacious and clean. I'll be back for my next oil change even though they're other Toyota dealerships closer to my house. read more

Beach Cities Toyota - Car Dealers Near Me - Westminster, California

After a months of looking for a Tundra and dealing with the shadiest garbage dealerships who think we're all idiots so they add on $5000 in extra BS fee's when you're ready to buy, I found Beach Cities. Easiest purchase I've ever had. James sent me the total costs, I removed the add on's I didn't want and I showed up 2 days later to write a check and pick up my new girl. Easy. Once I got home I noticed a chip in the windshield way up at the top hidden by the tint around the camera. I messaged James right away and he setup an appointment for me without hesitation to get it filled. I went in at the allotted time and they told me they could not fix the windshield. The chip was covering the camera and if they tried to fill it, it would block the camera view. James wasn't there so I walked up to the Sales manager Wilmer and explain the situation. He immediately wrote up a slip to replace the entire windshield, apologized for the inconvenience, shook my hand and took care of this situation like a mafia boss G. Thank you Wilmer and James for being the best kind of professionals in your industry and always taking care of the customer. 5 stars all the way. read more

Beach Cities Toyota - 2024 Tundra 4X4 Limited. She's a beauty - Car Dealers Near Me - Westminster, California

I bought a new 2026 Prius LE from Beach Cities Toyota. I was helped by salesman Shane Spillman. He was super friendly and very knowledgeable about the functions of the car. The dealership has large inventory and easy on prices. Finance department also was a breeze. It took less than 30 minutes from beginning to end. I am happy with my service from Beach Cities Toyota and will tell all my family and friends to see Shane Spillman for new and pre-owned cars. Thank you Beach Cities! read more

1 Star - Disappointing From Start to Finish First time visiting Beach Cities Toyota and it was a mess. I showed up for a scheduled Prius test drive only to be told they had "phone issues" and the car wasn't available. No call, no heads‑up -- just wasted time. Then they added a 3% credit‑card surcharge on my refundable deposit, which is illegal in California under Civil Code §1748.1. And under Civil Code §1770(a)(29) (SB 478), mandatory fees must be included upfront -- not slipped in afterward. Between the poor communication and the unlawful fee, this dealership didn't inspire trust. The negative Yelp reviews make sense now. read more

Charlie was absolutely amazing! When we decided to sell my elderly parents' 2008 Toyota Avalon for the price my father wanted, he quickly worked on the papers and graciously brought them to their house. He then took the paperwork back and finalized everything. Charlie came back an hour later with the check! The whole process took about 2 1/2 hours without my parents having to leave home. He made the whole process so easy for my parents. Thank you, Charlie!! read more

Can't say enough good things about Beach Cities Toyota. From start to finish, my sales advisor Pete was communicative and willing to do whatever it took to make the car buying experience a great one. By far the best purchasing experience I've ever had. No dealer add ons, no high-pressure gimmicks, transparent pricing, and the vehicle I requested was the exact vehicle ready for me when I visited the dealership. If you're browsing for cars here new or used, call and ask for Pete in the internet department. I'm confident he'll take good care of you as he did with myself. read more

I had the absolute pleasure of working with Joey Sabal, and I can honestly say he is one of the best service advisors I've ever met. Joey has such an amazing personality and truly goes out of his way to make sure you get not only a great deal but also a wonderful experience from start to finish. He takes the time to explain everything, makes you feel valued, and ensures that when you leave, you leave with confidence and peace of mind. Thank you, Joey, for your professionalism, kindness, and genuine care. I highly recommend going to see Joey for all of your car service and repair needs--you won't regret it! read more

I strongly recommend staying away from this Toyota location due to their carelessness and lack of follow up. I purchased a brand new Toyota Corolla Cross LE that was missing two critical engine components the cooling fans which neither the sales team nor the parts and service department caught, even after the car overheated as I was driving off the lot. A brand new vehicle should never overheat, yet my concerns were ignored and not properly addressed for far too long. It was not until the summer of 2025 that West Coast Toyota of Long Beach finally fixed the issue after the car continued overheating in hot weather. This situation should never have happened and clearly shows that they do not care about their customers or the safety and reliability of the vehicles they sell. read more

Beach Cities Toyota - Excited for my brand new car. I'm glad it was eventually fixed by West Coast Toyota of Long Beach. - Car Dealers Near Me - Westminster, California

*** Beware of MSRP Promises -- Dealer Added Excessive Markup at Pickup After Months Wait *** We had a very disappointing experience with Beach Cities Toyota in Westminster, CA. We were promised over the phone that we would receive a Toyota RAV 4 at MSRP if we placed a deposit immediately, which we did. We then waited almost two months for the car to arrive. During the waiting period, we repeatedly asked the salesman for the final out-the-door pricing. Each time, he avoided providing it and kept saying he would send it once he got back to the office. However, he continued to verbally confirm that the vehicle would be sold at MSRP as originally agreed. When we finally went to the dealership to pick up the car, they suddenly added over $12k in markup above the agreed price. When we questioned the pricing and refused to pay the markup, the dealership told us they "need to make money because it's a hot car" and that they had a list of other customers willing to pay more. This felt extremely dishonest and misleading. We wasted months waiting under the impression that the agreed MSRP price would be honored, only to be pressured into paying thousands more at the last minute. This was a bait-and-switch tactic and completely unacceptable customer service. read more

this is my local Toyota dealership. I've been here twice, and the staff are all very friendly. They have a large selection of vehicles. Their service department can handles most job for your Toyota. Pricing on parts is very competitive, they are always one of my option to call and check to see if I can get the best price on a part for my cars. As always shop around but you won't be disappointed if you try here! read more

Beach Cities Toyota - Supra - Car Dealers Near Me - Westminster, California

I bought a 4runner TRD ORP with the help of Nguyen and finance director Wilmer. They both provided professional and courteous service. They were helpful, knowledgeable, and made the whole process smooth from start to finish. They answered all my questions, worked with my credit union to get the best finance, and never made me feel pressured. This is my first 4Runner and highly recommend coming here for the service and a hassle-free car buying experience. read more

Beach Cities Toyota - 4runner TRD ORP - Car Dealers Near Me - Westminster, California

Came in to get my mother-in-law's car checked due to a light that was on that. Looks like a battery. I did some research before going in to get an idea of what it could be. A guy named Dustin helped me out and better yet he explained in Vietnamese to my mother-in-law so that she could understand as well. We did have to leave the car overnight so that the diagnostic team can take a look at it in the morning. Dustin was very helpful with following up with us regarding the results of the diagnostic and the options we had to get the repairs done. That evening it was done and we came to pick up the car. He also pointed out some things that we could look into like new tires since the tread seemed low and new cabin filter since it was dirty. 10/10 experience and definitely will be coming back for his help with our other 3 Toyota vehicles read more

please take your time to read the review below before coming here. its best to invest your time and money elsewhere. read more

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I am giving a BIG thank you to my service advisor, Michael M. is an asset to Beach Cities Toyota. I Brought my Prius in because I had some issues with my alarm system (a blue light that stayed on constantly under the left side of the dash). He answered all my questions, coordinated with the alarm specialist on site when it would be done, what was causing it. I also needed a new antenna, as I accidently backed into my garage, causing the antenna to break in half. The antenna he ordered came in like the NEXT day! I was very happy with the service I received, THANK YOU Michael, you are honest, genuine and you value your customers, I will bring my car to Beach Cities from now on. One last note, the dealership is very clean, organized and a calm and chill atmosphere. read more

Purchased a truck 12/10/25. The tires were under 50% and the sensors were bad as I found out 2 weeks later. I called and took the truck in and they did a diagnostic, which with a used car you would think they would do before a sale. I called and they will not replace $800.00 tires and $775.00 sensors. THAT IS A SAFETY ISSUE. Do not buy a used car or truck from them you will have to spend $ after you drive it off the lot they are not a trustworthy establishment. B.B read more

Beach Cities Toyota in Westminster - Dishonest, Unprofessional, and Refuses to Stand Behind Toyota Warranty I purchased a brand new 2025 Toyota Grand Highlander from Beach Cities Toyota in Westminster, CA, and after only 700 miles, the seat covers started tearing along the perforated seams. Here's what happened: * I've had to bring the vehicle in 5 times for the same issue. * The upholstery technician, Adam, admitted this is a design flaw with the leather seats. He explained that synthetic has stretch but perforated leather does not, and said the tearing would continue even after repair. He even admitted he sewed the holes back together instead of fixing the root issue. * The so-called "repair" looked worse than the original damage. * Despite not being present for the assessment, Service Manager Michael H told Toyota reps a different story. After only a few minutes of inspection, Toyota and Mike H blamed the issue on the child seat anchor, even though another seat with no child seat installed has the exact same tearing. * When I asked why a "family SUV" can't handle a standard child seat anchor, Mike H dodged responsibility and gave a ridiculous response that he "legally can't tell me how tight to latch a car seat." This dealership's service department (Mike H, Ryan, Shawn, and Adam) refuses to take accountability. They damaged my brand new vehicle, denied responsibility, and are now trying to shift blame onto the customer. If Toyota is saying their seats will rip under normal child seat use, then they've completely misrepresented this vehicle as family-friendly. The problems don't stop at service: Finance (Sergio) was pushy, rude, and tried to force unnecessary add-ons with a scammy attitude. If you refused, he made sure he let you know and tried to bully you in any other possible way. The only decent people I worked with were Paul and Sam in sales, but the rest of the dealership is a nightmare. Warning to families: If you're considering buying a Toyota here, especially a Grand Highlander, think twice. Toyota and Beach Cities Toyota in Westminster do not stand by their product, their warranty, or their customers. After being a lifelong Toyota/Lexus family, this experience has convinced me to never return. read more

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READ FOR DISCOUNT! OUTSTANDING SERVICE Super friendly from the drive up to the meeting with the service agent. Upfront pricing. NO SURPRISES! SERVICE SHOUT-OUT TO LEN! Thank you Len! I appreciated how you worked with my budget to plan needed services today and those that could wait till the next service! Very thoughtful and kind - you earned a life long customer today! WAITING AREA Cushy seats and a big TV playing live sports! Free coffee machine with all the tasty Starbucks type drinks :) Bring your computer and get some studying or work done! SERVICE DISCOUNT! Thursdays is $25 off all services! Also, 10% off for military :) Thank you LEN! read more

Beach Cities Toyota - Big TV with live sports and cushy seats in the customer waiting area - very nice! - Car Dealers Near Me - Westminster, California

I recently purchased a car with the help of Martin Ahumada and I couldn't be more impressed with the entire experience! From the moment I walked into the dealership, he made me feel welcome, listened carefully to what I was looking for, and worked hard to find the right car that fit my budget and preferences! The whole process was smooth, efficient, and actually enjoyable (which is rare when buying a car!). There was never any pressure --just patience, transparency and a wish to help. He took the time to explain every detail, answered all my question's, and made sure I felt completely confident before making a decision. That night I drove off the lot in my new car with the help of Martin! A true asset for this dealership!! read more

Beach Cities Toyota - Car Dealers Near Me - Westminster, California

My 2021 Tundra was under warranty and had a headlight warning on the dash pop up. Showed service representative the photo of the warning on the dash. Many hours later they cleared a unrelated issue by clearing the codes and still charged me $$$. The problem has popped up once since my visit but I will never go back to this Toyota dealership again! read more

Beach Cities Toyota - Headlight warning - dealer visit. - Car Dealers Near Me - Westminster, California

I had a great experience getting my car serviced at Beach Cities Toyota. The service department was professional, organized, and incredibly efficient from start to finish. They made the entire process smooth and stress-free. The customer service truly stood out everyone was friendly, attentive, and kept me informed throughout the visit. My vehicle was serviced quickly without compromising quality, which I really appreciated. The manager was especially helpful, taking the time to answer my questions and making sure everything was handled properly. It's clear they genuinely care about their customers and the work they do. Highly recommend this location if you're looking for quick, reliable, and excellent service! read more

Inquired about a vehicle online. The "sales manager" Daniel Bortolussi was very rude and condescending. He lied about inventory because I didn't want to pay the extra markup on the vehicle that he added for personal profit. He then continued to ignore my requests and then refused to sell me a car. read more

I would never recommend this dealer to anyone. Recently bought a Camry from them and honestly one of the worse experiences I've had buying a vehicle. Poor customer service. Got a 2026 with scratches and paint swirls all over it. And to top it off , 2 of my tires came with no tire caps.. instead of going back to this dealer all the way from the inland empire (1 hour 30 min drive) , I will just have to order some aftermarket tire caps from Amazon.. horrible experience. Lesson learned , Toyota of Orange for any other future buys.. read more

I bought a used car there in March. Granted, the actual process was fairly easy and quick. I'll give them that. 1. The finance guy told me that Capital One (where i got my auto loan) required i buy a warranty since the car is older (2019). I had no way to verify this but wanted a warranty anyway so i agreed. I got a call from Capital One the next week to complete everything on their end and they informed me that's a lie. 2. My car is now having a mechanical issue, and i realized i was never sent any paperwork about my warranty. It took me 3 separate phone calls to get anyone to answer the phone and send me info about a product they cornered me into buying. 3. Last night my car wouldn't start. Called AAA, the battery needed to be changed plus the battery terminal was loose. I watched as the AAA tech undid the battery and discovered someone had shoved a BOBBY PIN in between the battery terminal and connector to fill the gap. I'm not saying the dealership did this, but it indicates to me that they didn't even look under the hood when they received the car. 4. While finishing my financing paperwork the day i bought the car, the salesman that was working with me told me he was going to have it washed for me and that was clearly a lie. Not a huge deal but why go out of your way to say that if it's not true. 5. Bought the car in March, when i got my dmv paperwork the registration says it started in January? Pretty weird. anyways. Just another shady dealership. I'm also convinced they knew about my other ongoing mechanical issue because it magically appeared about 2 weeks after i bought it but... i could be wrong. read more

Henry Huynh is the best. I had an excellent experience working with Henry Huynh at Beach Cities. He was professional, knowledgeable, and genuinely focused on getting me an amazing deal. The pricing was very competitive, and the entire process was smooth and stress-free from start to finish. Henry was transparent, responsive, and made sure all my questions were answered without any pressure. If you're looking for great prices and an overall great car buying experience, I highly recommend asking for Henry Huynh. read more

Beach Cities Toyota - Lobby - Car Dealers Near Me - Westminster, California

I was interested in a Lexus gs350 they had and they would not stop calling or texting me while I was at work. I told them that I can not talk and that I can make it in the next day at noon to come take a look at the car. We set up an appointment and I drove all the way there just to find out the car was sold. The sales Man Paul was not clear and wasted my time. Do not do business here. read more

Beach Cities Toyota - Screenshot of sales person wasting my time. Do not do business here, they are very unprofessional. - Car Dealers Near Me - Westminster, California

Mike Horner, service manager, and his staff are solid people and know their business. Excellent service every time.

Beware of he BAIT and SWITCH...I had a deeply frustrating experience purchasing a Grand Highlander Hybrid Limited Max through the Costco Auto Program at this dealership. Communication began in December 2024, and the vehicle arrived in early February. While I was given the initial price, I naturally wanted to negotiate the dealer add-ons, as I neither wanted nor needed them. However, I was repeatedly told, "This comes standard with any vehicle we sell here." Any attempt to discuss costs or express dissatisfaction was met with dismissive responses like, "This is a popular car--you don't have to take it." It became clear that they believed the car would sell itself and had no interest in earning my business. Communication was another major issue. Trying to get a response from my salesperson was very difficult--I called, left messages, emailed at different times, and rarely got a reply. I had to catch him at the right time just to get an update. Despite the lackluster experience, I moved forward, hoping the process would improve once the vehicle arrived. It only got worse. Once the car was on-site, I received a call saying, "You have 48 hours to pick it up, or we'll give it to the next person in line." The pressure was on. I asked what I could do to speed up the in-person process, sent over the requested paperwork in advance, yet still spent three hours at the dealership finalizing the purchase. And then came the bait and switch. As we went through the purchase agreement, I noticed the price had increased by $500 from the original email. When questioned, they claimed, "This vehicle isn't part of the Costco program, so we did you a favor by lowering the price, but we added $500 due to its popularity." Excuse me?! To make matters worse, one of the dealer add-ons was something Toyota already included, meaning I would have been paying for it twice. When I asked to remove that charge, they instead added an alarm system at the same price--without my consent. At this point, I was exhausted. I paid part of the cost and planned to return the next day for the remainder. That night, it became clear this was a blatant bait-and-switch situation. The next day, when I confronted them, they quietly removed the unauthorized fees without acknowledging their shady tactics. I can't imagine how many others have been subjected to this type of dishonest practice, but please take this as a cautionary tale. Find a better dealership to do business with. Best of luck. read more

I want to call out a salesman named Henry at this dealership. I came in last Wednesday to look at a car. I actually bought a car here two months ago and had a decent experience -- prices were good, so I came back. Big mistake. Henry was extremely rude and disrespectful. After some negotiating, he started acting like we couldn't afford the car and were just wasting his time. He's around my dad's age, and we were being polite the whole time, but he had zero professionalism and definitely didn't deserve any respect back. I've bought five cars before, so I know how dealerships work. Henry tried to throw in a bunch of ridiculous fees I've never seen before. I get that salespeople try to upsell, but this was just shady. Worst part was his attitude. He talked down to us, cut me off every time I tried to say something, and used words no customer should ever hear. Straight up rude. We still ended up buying the car after he agreed to remove the BS fees, but this guy made the whole process frustrating and disrespectful. If you go to this dealership, avoid Henry. Not worth the headache. read more

Very dishonest. Sold me a car they claimed was gold certified but it had damages and terrible overspray. They also snuck extra add on charges I never consented to. Poor experience, I would avoid Beach Cities Toyota entirely. Do yourself the favor and go somewhere else. read more

Got a solid deal on a '23 Corolla w/ 90 miles on it. Basically a brand new car!! Micheal, Andrew and David were all super helpful in their roles and made my car buying experience very pleasant. Not to mention, I was able to get out of there in less than an hour! 10000/10 recommend! read more

There is a car dealer named Sam that was super helpful to me and my mom when looking into buying a car! He made the process smooth and simple. Also Sam explained every possible and the best way to finance my new car! Great salesman and beyond thankful! read more

Henry, Arely, Bladimir, Ben and Kevin were great! Answered all my questions and super patient. Thank you.

This place rebranded from Toyota Elmore to Beach cities but I definitely want to share my experience previously for everyone who is going here. Please don't let the online price fool you. They will try to make you pay for hidden charges. Came in early morning to see a car listed 23,800 on KBB which is such a great deal it's lower than most listing. Left to go sell my old car and decided to come back to get the car. Talked to salesman, Sam, who I thought would be an honest person. He said out the door before tax that's going to be the price. Great! Had the money in hand for 15k down payment. I told him my credit was great and I don't want the monthly to be more than $300. He tells me there's some additional fees the dealership wants to sell as part of car package(yelp people also said the same thing). Package is about $2900 but Sam said don't worry, I'll get you $23,800 out the door and a low monthly. Great he goes to talk to manager and says my monthly is looking at 300 and we shook hands. Moved over to meet the finance manager to do some payments. I sat there thinking how is it that my monthly is 300 when I'm already putting down $15k for a $26k car. I asked Richard hey I'm financing $11k right? He looks at me and said no you're financing $17k...l told him why is my car now $32k??? A $23,800 car with tax would at most put me at $26k out the door where's the additional $6k coming from? Richard says he doesn't know and went to ask Sam. Sam claims that well the package is $3k, we're paying for your dmv registration ($500) and oh we calculate the tax in your area it's actually 9% not 7.75%. Okay Sam there's still a missing 3k could you explain to me where this number is coming from because you guaranteed me $26k after tax. He didn't know what to say. Richard then try to itemize my car after I had broken down the numbers to him and guess what ladies and gents?? Number went down from $17k to just $14k because the mandated payment for the dealership's package and my monthly went down to $250. I still feel so cheated by this place so please take my experience as a lesson learned. read more

Parts counter is great took care of me and gave me a competitive price on the parts I needed and got them to me quick

We have had great experiences at Beach Cities Toyota purchasing or leasing two different vehicles. We purchased a terrific Certified Preowned Camry for our son and then recently leased an awesome 2025 Toyota Tacoma. Phil Columna helped us both times and provided outstanding customer service! Ed Cernavskis also did a great job making the paperwork process as quick and painless as possible both times! Great job Phil and Ed at Beach Cities Toyota in Westminster! read more

They are very unorganized and hard to reach. I've been trying to get help for the same thing for half a year. I've tried calling, texting, chatting, leaving voicemails, leaving messages on the website and still haven't been helped. My new car also arrived scratched. read more

I stopped by for an appraisal on my vehicle. Ali was so professional, honest and fast. He made the transaction so smooth for my family. I was very impressed with his service!! Great dealership, it was a pleasure working with them. read more