I had an amazing experience buying my car thanks to Ricky at Toyota! From the very beginning, Ricky was professional, patient, and genuinely focused on helping me find a vehicle that fit both my needs and my budget. What stood out to me the most was how transparent and open Ricky was throughout the entire process. He clearly explained all of the fees and costs upfront, answered every question I had, and made sure I understood exactly what I was paying for. There were no surprises or hidden fees, which made me feel comfortable and confident in my decision. I also really appreciated how he worked with me to get the monthly payment where I needed it to be. He never made me feel pressured or rushed and truly went above and beyond to make the entire experience smooth, honest, and stress-free. Ricky genuinely cares about his customers, and that really shows in the way he does business. I'm extremely happy with my new car and very grateful for all of his help! If you're looking for someone at Toyota who is honest, transparent, patient, and willing to work with you, I highly recommend asking for Ricky. Five stars all the way! read more

​Do not trust the service department at Beach Cities Toyota without reading every single line of your final invoice. They rely on automated "menu pricing" to overcharge customers for parts they don't actually install. On October 9, 2026, I brought my vehicle in for a transmission fluid service. The technician's own notes on the physical paperwork explicitly stated he only drained and refilled 4.2 quarts of fluid. Despite the mechanic's notes, the service desk charged me for a full high-pressure machine flush, billing me for 12 quarts of fluid and a $50 chemical additive that never touched my truck. Worse, they billed me for generic aftermarket fluid instead of the mandatory Toyota ATF WS. When I proved to the Service Advisor that they were billing me for 8 quarts of phantom fluid still sitting in their parts room, they panicked and threw a random discount on the final total rather than legally fixing the itemized parts list. I have submitted my time-stamped invoices to the California Bureau of Automotive Repair for a formal audit of their fraudulent billing practices. read more

As far as dealers go, these guys are fair and reasonable . Recommended to friends and family for sure. read more

Beach Cities Toyota - Gr86 still in the wrapper - Auto Repair Near Me - Westminster, California

I purchased my car on 4/9/2026. I had a great experience working with Danny online and Cesar in-person. Danny was extremely attentive throughout the entire process. He responded to my texts and emails almost instantly and even followed up after hours, which really showed his dedication and commitment to customer service. Cesar was just as great to work with, very personable and easygoing. Since the car was still being built, he made sure to keep me consistently updated on the status, which I really appreciated. Both of them made the entire process smooth, straightforward, and stress free. Everything was handled exactly as expected, and I never felt pressured at any point. I would definitely recommend working with Danny and Cesar if you are looking for an easy and transparent car buying experience. read more

Beach Cities Toyota - Toyota Sienna XSE - Auto Repair Near Me - Westminster, California

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I normally don't write reviews, but these people really pissed me off. I received an out-the-door (OTD) price proposal a few days before my appointment and confirmed my visit the morning of. Since I was helping my elderly parents buy a car, I expected a straightforward purchase.Instead, shortly after we arrived, I was told via text that the original vehicle had been sold. The dealership then offered two alternative vehicles, but both were suddenly declared "sold" while we were trying to buy them. In one case, a manager quoted us $17,000, but after the test drive the price increased to nearly $19,000. When I questioned the price change, I was told that vehicle had also just been sold.The experience felt inconsistent and misleading. It seemed like the original OTD proposal was simply used to get us into the dealership, especially since the original vehicle remained parked outside after we spent nearly three hours there. Overall, it was a frustrating, dishonest, and exhausting experience that wasted our time and made an already stressful process even more difficult. read more

If I could give this place zero stars, I would. I spoke with Cesar Martinez, one of the sales guys. He sent me an out the door offer for a van. I drove 70 miles just to find out that he had left 20 minutes before I arrived. I showed up at 6:20 PM. We were scheduled for our appointment at 7 PM. The place was open until 9 PM. I dealt with another guy named Frank. Frank was awesome. The manager try to lowball me on my trade-in value despite what Kelley Blue Book said. He eventually agreed to Kelley Blue Book value, but added $5000 of add-ons for the car. They did not honor the outdoor quote Their sales guy sent me. read more

I've had my Camry serviced here for 6 years then I Sold them my car for a Fantastic price. The best service and pricing is right here in Westminster Ca @Beach Cities Toyota. Thanks to my Toyota Pro Hero Charlie read more

We purchased a $30,000 truck and there was no thank you no follow up on the dent on the top of the truck, when we left tank was almost empty they didn't have the decency to fill it up. We called. Talk to the guy who sold the car to us and he just said pretty much. Oh sorry about that. I mean no bring it back. we'll fill it up or call to say hey thank you for the purchase. Nothing. read more

Today I took my 10 year-old Prius to get service. The "maintenance required" sign has been lit up on my dash for ages, but I never got around to doing anything about it until now. My mom is a returning customer at Elmore Toyota because of super cool and friendly sales rep Cesar Lopez, who I had the pleasure of meeting today. Cesar was kind, professional, and personable. People like him are what makes businesses successful. I was also sent a video walkthrough of the technician working on my car with real-time voice explanations, which I loved. 5 stars for amazing service and a MUCH NEEDED cabin filter change (see pictures for a gnarly before-and-after)! read more

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I was thinking of looking for a 4Runner at the one-time Elmore Toyota location until I remembered how badly they strung me along on my 4-door, white Tacoma paint job, which started peeling off two years after purchase. They kept telling me the paint rep's " not in this month' long enough until my three-year paint warranty had expired, then acted like they didn't know me. Most frustrating and expensive vehicle purchase of my life. Never Again..! read more

Thank you to Arely and Kevin, for making the sell of my car a super quick and easy process! Arely was super sweet made the process as pain free and simple as possible.Definitely coming back to sell or trade in my cars with them in the future! read more

Matt Piercey was fantastic! Friendly, knowledgeable and made the entire car-buying process quick and easy. He answered all questions and never pressured us. He went over and beyond for all of our unusual requests! I highly recommend Matt if you're looking for a great car-buying experience!-Hannah read more

I recently purchased a Camry and I'm extremely happy with the results. My salesman was Frank and he was honest and super friendly. He took my family and I out for a test drive and brought us back to talk about the details. The manager smoothly helped bring all of us to a mutual agreement on the price of the car . Definitely shout out to Frank! He made the process much easier and helped us find exactly what we were looking for and more! read more

Ok. It would have been 3 stars but two bafoons (my wife and I) with fairly embarrassing credit drove away with a nice rig, so, I gave them 4. They made it happen. The entire experience was about 4-5hrs, the ambiance is nice, nothing really to entertain the youths if you have them with you. I'd like to think that I'm a straight shooter. So this markup stunt dealers pull needs to stop. Anyway, they got me for a few extra bucks. It's ok, because if I didn't see my wife smiling when she returned from the test drive I would have left. Those ridiculous paper numbers, in this economy, should be illegal! While the transaction felt disconnected, the service folks did their best to make it all feel personal-able. In the end we are thankful to where the Lord led us, and what He allowed. Mr. Bui, Mr. Braiann, thank you guys for your role in this journey. Mr. Arturo, thanks for breaking down the warranties etc etc. To all three of you, may your business year be prosperous. read more

Beach Cities Toyota - 2024 Toyota 4Runner - Auto Repair Near Me - Westminster, California

I recently purchased a Tacoma and I am really happy at the price they gave me, twice the discount of other Toyota dealerships in the area. Zach was my salesman and he was very honest and friendly. Was able to drive out of the lot with my new truck within a few hours. I already knew what I wanted and we agreed on a price online before I went in. Great service and a great team! read more

What kind of billion dollar dealership steals money from a client? And it was less than $100. If they're willing to steal that from me what are they going to take from you? We all know car dealerships tend to be dishonest, but there's dishonest and then there's outright theft. They bought my car for me and promised to write the memory that night for whoever the new buyer was. But they didn't and then they continued to charge my car using the money that was assigned to my car. My money. I reached out to them several times and never heard back. Mind you this was after I also reached out to them to see if something had been left in the car because I was missing something and they never got back to me about that either. Someone who is rich but will steal pocket change from you is somebody you need to watch out for. That level of dishonesty is psychopathic. read more

I purchased a 2025 Toyota RAV4 Hybrid XLE Premium from Beach Cities Toyota and as part of the purchase, I was charged $1,895 for a Karr alarm system. The alarm system was never installed or activated. * The dealership's own representative confirmed this in text messages. * The dealership's manager later admitted via email that there was no pending installation or activation. * I also received written confirmation from Karr Security that no alarm system was ever installed or activated on my vehicle. Despite multiple refund requests, the dealership has refused to refund me for the product they never delivered. For comparison, I later learned that Longo Toyota charges approximately $500 for the exact same Karr alarm system. Beach Cities Toyota charged me nearly four times that amount -- for a product I never even received. This experience has been extremely disappointing. I tried to resolve this directly and fairly with the dealership, but they would not cooperate. Please carefully review all add-ons and verify installation before completing any purchase at this dealership so that you do not end up in my current situation. read more

This dealership is notorious for upselling their vehicles--so much so that you might as well buy a brand-new car instead. Be extremely cautious when reviewing their paperwork, and double-check all the numbers they provide. There are Hidden fees that didn't add up to the final price. A close friend of mine had a nightmare experience here. When she returned to address her concerns, the dealership completely dismissed her, refusing to acknowledge or correct the issue. The pattern is clear--just take a look at their one-star reviews. Many complaints center around deception, and outright scams. If you're considering purchasing a vehicle from this dealership, proceed with extreme caution and make sure to scrutinize every detail before signing anything. read more

Excellent customer service. I made the switch from another local Toyota dealership and couldn't have been more pleased. Called and made an appointment for an oil change. Greeted with friendly service. My service advisor, Lennon Van was very professional. Smooth transaction, fast turnaround and clear communication. I found my new dealership. read more

All new honest employees that are straight up and explain everything to you this was the second vehicle we buy here they lie about the out the door price on paperwork they agree verbal at 1 price but on contract it's otherwise and to top it off at finance they start a conversation to distract you and don't go over the contract to make sure everything is correct we learned the mistakes the NXT day and that's also when airbag light turned on that a safety issue especially on SUV back seat where my grand baby was sitting airbag could explode according to sales man when he said bring back to service and end of day trying to charge us the car was supposed to be sold as certified vehicle very disappointed trying to unwind took issue to higher hands main manager at bank Wells Fargo finance Dept hopefully they stop dealing with this dealership.. read more

Outstanding experience at Beach Cities Toyota. The process was smooth, professional, and even enjoyable. Marko was the sales rep who helped me. He was incredibly knowledgeable, patient, and answered every question. Once I had chosen the car, Ed Cernavskis handled the financial side. He made everything clear and straightforward, and I was impressed with how quickly he got everything wrapped up. Both Marko and Ed were great to talk to -- genuinely friendly and easygoing. I couldn't be happier with my purchase or the customer service I received. Highly recommend this dealership -- ask for Marko if you want a stress-free car buying experience. read more

I was gonna write a very detailed review about my horrible experience at this dealership. But I see that prior one star reviews are not even viewed by the dealership, so they don't care.. so I won't bother, but let's just say customer service at this dealership stinks, and it's a wonder that they ever sell a vehicle. read more

Dustin Nguyen took very good care of me and I will keep returning! Very professional and friendly. Always willing to help. Thank you for taking car if servicing my 4runner. Highly recommend Dustin Nguyen if you want your car taken good care of. read more

Ran my credit put 21 inquiries on my credit. Lied to me told me I got approved for a new RAV4 hybrid just to take the car back. Brought my credit down 20 points and was left with no car, after I was told I got approved for a set monthly payment and a down payment. They called back next day and took the car away. Liers. Greedy sales people that will say anything to get their bonus and get that car sold. Disgusting. Scary that they can do that to a customer. I will never do business with them. read more

We've been to a couple of Toyota dealers before but both just didn't listen to what we wanted. At Beach Cities Toyota, Gilbert was so receptive to what our preferences were and worked really hard to get what we needed and wanted. It was an amazing experience over there! My kids coming over will be buying their own cars and when they do, i just know exactly where to go! read more

Beach Cities Toyota - Auto Repair Near Me - Westminster, California

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Awful service. I was in the market for a new Camry and their online inventory showed they had some. I waited a few minutes before a sales person approached and when I asked to see the Camrys told me that they didn't have any. Given I'd been waiting for some time, I'd already seen a couple on the lot and pointed to them. He begrudgingly opened one of the cars for me and I was able to sit in it but didn't offer a test drive and clearly didn't want my business. Went to Puente Hills and Rolando got me a great deal and was super easy to work with. read more

We found our GrandDaughter the car she wanted at Beach Cities Toyota. Tony Tapia was very attentive and knowledgeable about the car and purchasing process and walked us through each step of the way. We are very pleased with Tony's salesmanship, his attention to detail, and his coordination with the finance department to ensure she got the car before her very important 18th Birthday! Thanks to Beach Cities Toyota for having experienced staff like Tony Tapia on board. We had number of dealerships we could have used; Tony was our deciding factor on who to do business with. Thank you Tony! 6 Stars!!! read more

Out of nowhere Elmore Toyota started constantly calling me and texting me I need service on my car. After annoying me... I will never be a customer of them. There's plenty of Toyota dealerships to do business with read more

We lost a key fob, so I went here to get a replacement. Was assured that old fob will be remove from car system. After months we found the missing fob, it was still able to unlock my door and start the engine. read more

When in to get my first Tacoma and I will say Roberto did a great job answering all my questions and provided quality service! Well done!

Toyotas are great cars and I love my Grand Highlander, but don't buy from this dealership. My car was being built and transported to the dealership during my negotiations. The dealership gave no opportunity to put down a deposit like other dealers do and demanded that I come in person, which was not the easiest since I live 100 miles away. I agreed to a price with one salesman (Juan) for $70.5k only to get a call from his boss Phil Columna who said the OTD cost was $70.8k. We agreed to that price and he said he would in fact give me the ability to put down a deposit. I provided my drivers license and insurance but no link came to give the deposit. I followed up a couple of days later and Phil said the car would be there the next day and that I needed to come and sign the contract and could no longer give the deposit. When I said I would come up and asked for confirmation on the price Phil said it was now $71.54k OTD. Phil's excuse for all the price changes was that it was coming from the owner and they had people that were willing to pay more. Knowing that these cars are in demand and needing a new car I came up and signed the papers. I was planning on paying cash but to get that price they made me finance. The only spec sheet I had ever been provided was one that had black wheels for an additional $1,600. However when I arrived to sign the papers I signed for a different vehicle that in fact did not have these wheels. I was never informed that I was signing for a different vehicle. I never thought in a million years a dealership with the name Toyota would do something like that. The cherry on top was their finance department did not collect the right down payment and had to call back the next day to ask for additional cash of $5k. I never got an answer on the wheels and my car which was supposed to arrive the day after I signed the papers ended up arriving 5 days late with little answer for that either other than it was out of their control. I will say I enjoyed working with Robert and he was very helpful, but would recommend that Robert finds employment at a more reputable dealership. I love my car but best to give your business to another dealership. read more

If I could give 0 stars, I would. Poor service and unprofessional staff. I had an appointment, but no one was available to assist upon arrival. Salesmen at front were arguing about who to assign to us, saying "no I don't want them, give them to someone else". I was lied to from the start when I got a call from Abby saying I got approved for a specific car and could 100% walk out with the car given my credit score, history, down payment etc. After running my credit score and getting approved, speeding hours at the dealership, they were not able to sell the car due to an issue that we were not warned about prior to running my credit score (I already don't have the greatest credit score). So I walked out with no car and lower credit. They were not open to negotiations and added an extra $5000 to the retail price. Caught them in lies along the way. AVOID working with HENRY!!! read more

David Trinh at Elmore Toyota was a huge help to getting my new car and returning my lease!! He made it extremely easy and stress free for me to make the switch. I definitely trust him and would recommend him to friends and family looking to get a Toyota!! read more

I was just there today and the salesperson that was helping me get a new car. I had to say bad bad bad. I don't appreciate all the run around he gave me. I'm disappointed. He said 2k down so I did. And it jump from 2k to 6k. He was trying to squeeze me for everything I got and his words ain't about nothing. I would never go buy a car from this place again. I hope you guys realize what kind of customer service you guys have there. My time is is limited and he wasted a lot of my time today and I hope this review helps a lot of people out. Hands down for the service I got today from the place I bought my car from. I came back today to buy another car but now I'll take my business elsewhere. Trying to hard to screw me over and now I'll never recommend and of my friends and family to that place ever again. I hope that you guys realize what had happen today there. Telling me one thing and then another and another. Your words are fake there and sorry that I had to let everyone else know what kind of a shitty employee you guys have there. Not trust worthy people. Vietnamese's salesman and I'm Vietnamese myself so that's what my people will do to others so that just shows that I can't even go to my own for help. read more

David Trinh is the one. He is thorough and kind with customers. Thank you for your help.

Went in because my girlfriend needed a new car and this place had the red one. We both ended up getting cars because David the sales guy and Houston the GM were so awesome! We had a friend helping us on the phone and he can be intimidating and it all went so smoothly! Just a great experience! Would highly recommend!!!! read more

Brought my car in for maintenance they told me they are just going to do tire rotation and check up nothing more. They said oil change would be done next visit. I took my car in at 10:30am and waited until 2pm to get it back I had to wait there for all those hours. When I asked why it was taking a while they said it because they had been on lunch. I'm just confused why they let me book an appointment during their lunch hour I would have rather them tell me so I could book it after or before. Ridiculous. read more

Hands down you guys suck. Don't even bother with there words all lies sale man is worst of the worst. I'll never come back there again.

Recently under new management now known as Beach Cities Toyota. The staff is great. Super friendly and helpful. My car buying experience was very smooth and easy. I would give it a 5 star rating except for the fact that someone in the service department felt the need to steal my TRD valve caps and replace them with janky plastic caps during a tire swap. There was no need to touch my valve caps. Just take my wheels off my old truck and put them on the new truck. So for the theft of my personal property, I take one star away. You almost had a perfect ***** review Beach Cities Toyota but someone in the service department doesn't belong. . read more

I bought the $1000 AUTOMATE clear coat protection that was suppose to guarantee my 2017 Tacoma paint job. AUTOMATE guarantee was only for 5 years, I thought it was longer, that is on me. However almost exactly 5 years later I noticed my paint was peeling off the roof. I went to Elmore Toyota and showed them my roof, they passed the buck to AUTOMATE. I spent $2200 to repaint the roof because AUTOMATE informed that my warranty period expired. AUTOMATE clear coat won't protect your paint. Look at the roofs of Toyotas purchased in the last 10 years or so and you will see paint coming off. Shame on Elmore for selling this AUTOMATE SCAM! Toyota is selling cars with inferior paint. read more