This Richmond salon is my go-to currently after terrible haircut at another salon…read more The salon with many Japanese hair stylists offer variety of services with reasonable prices. They give you 10% off for referring. The parking space is available behind the salon, you need to drive into the ally next to the salon then park where retail parking, get the pass for dashboard from the salon. Recommended!

The hairstylist did not ask me if the water temperature is fine when she washed my hair, and she…read moreput something to cover my nose and my mouth when she washed my hair. That was odd because usually the hairstylist would only cover the customers' eyes. It was difficult to breathe. Also, she told me to sit up while she was still drying my hair at the back. Usually, the hairstylist would have wrapped my hair before they told me to sit up. She made me look bad and uncomfortable. I asked for layers and she did not give me a lot of layers. She said she would give me a little bit. That was not professional. The she tried to make my ends curly using the hair dryer and I told her I wanted my ends straight. She did not understand layers; she kept asking if I wanted thinner hair. I said no. She asked me twice if I wanted bands and I say no. Moreover, while she was cutting my hair, she let the hair fall onto my hands which could have been avoided. She did not put on the cape for me - she needed me to hand the other side to her instead of putting it on me. The service was terrible and she was indeed incompetent. Furthermore, when I said the haircut looks good, she kept on cutting. I said, "It's good' several times and she was still cutting my hair. Then she asked my sis, who was sitting beside me, "Is she okay?" I did not know why she said that; she was embarrassing me. When she finally stopped cutting, she looked at me with an anxious look and told me I could go back if there is any problem. She made me look bad with her exaggeration. In addition, she left a lot of the hair on my face after she finished cutting my hair - she only handed me the tissue box when I looked at the mirror and tried to wipe the hair off my face. Moreover, she and another hairstylist were chatting and looked at my sister with a weird gaze. That made her uncomfortable. When I tried to pay, the receptionist showed me a higher price after he knew that I was paying in cash. Why would they charge less if you are paying with credit/debit card? That was not right and he did not explain. Then the receptionist said, "No change? Tips?" after I tipped them. He was insulting. I think they knew that they should not treat customers this way and this was why they charged me $3 less. I was surprised when I saw the price but now I understand.

I went to the Richmond location and got my hair cut and styled by Nana. Nana was extremely…read moreaccommodating and sweet, and she was lovely to talk to while she cut my hair. Not only was she very friendly and put me at ease, I was so pleased with how my hair looked and felt at the end of the session. She asked me all about how I wanted my hair to be and fulfilled everything. Then, after the appointment, Nana reached out to me and let me know that I had left behind my jacket. She went out of her way to make arrangements with me so I could get my jacket back on a day the salon was closed. Overall, Nana was so wonderful and I can't recommend her enough!

This place use to be good when Sho was here but now this place isn't as good anymore.read more

Came across this salon via Yelp and was not disappointed! Forget the high prices and traffic to go…read moreto a Vancouver salon, these gals in Historic Downtown Ladner got you covered! The salon is clean and inviting, minimalist hip esthetic that you would find in a big city. All of the employees were extremely nice. Even the cup of coffee I was brought while I waited was great. Emily was absolutely incredible! She was such a pleasure to be around, listened to what I wanted, executed my requests like a boss, and was very professional and accommodating. I have super curly hair and requested a cut out of the norm, she was happy to oblige and did a fantastic job! Her personality was warm and made me feel at home. I would definitely recommend Atomic and Emily to everyone I know in the area! Thank you for making me feel and look awesome!

I was initially so excited about this salon. My daughter had a wonderful experience with Shannon. I…read morebooked in with Sara for a cut and color. I was very clear about wanting an ash or cool blonde. Initially the first "reveal" of color showed a greeny-pinkish disaster and Sara said that it would be better "next time" and was willing to let me leave like that. This was the first issue. I couldn't leave like that, so she re-bleached my hair and put on a toner again. I left with strawberry blonde hair with orange ends that she said could not be colored. That visit cost $230. Sara told me she gave me a discount because she had initially left the toner on too long. I cancelled my subsequent appointment because I was not thrilled with the whole experience. I went elsewhere and they gave me the ash blonde I wanted including the ends with no problem. Atomic was really good about following up and wanting to know why I had cancelled with Sara as I had expressed to the receptionist my dismay at paying so much for a service that was in no way satisfactory. They said I had a free cut and color waiting there as a compensation. I didn't ask for this complimentary treat, but four days ago I decided to go in and I asked for Sara so there would be no hard feelings. Mistake! Even as I went to sit in the chair I asked her if it was okay and she just deadpanned back, are you okay? I was in and out in 17 minutes. She didn't wash my hair or offer to condition it. She offered no beverage. She told me my hair was too damaged to color and basically made me feel like total crap. She said she wouldn't touch my hair and would refer me to a colleague. At one point she held up a piece of my hair and rolled her eyes. Just so immature! This was supposed to be a level 3 highly professional colorist. I felt like I was in a bad sit com. As I'm leaving she asked "do you want to buy product?" and even that was so unprofessional, instead of offering to take me through what might have helped re-condition my hair, she just said it in a flat and completely unpleasant way. I went in today and met Emily who was very sweet. She said she would color my hair, but only if I got another cut (she charges $58) and a $20 hair treatment. She would consult with Sara but thought the color would be complimentary. The whole thing left me feeling I'd been given the runaround. I cancelled with Emily, just because this salon made a treat turn into something very different. It's a pretty salon and it's staffed with tons of stylists, and has a great reputation! I feel I got paired with the wrong person, one who lacked professionalism and maturity and spoiled what was a good experience for my daughter and also could have been for me. There are limited options for a higher end salon in Ladner and Tsawwassen but I would rather drive downtown than go through this again. So disappointed.

The cutting talent that Kaitlin has. So young & so talented. I am 80 so I know from experience what…read moreit takes to cut people's hair of all ages. Thank you, Kaitlin & keep smilin'.

Jenae is magic. You will see from a previous review that Aveda could not get a perm to stay for…read moremore than 24 hours. Jenae washed, cut, layered, blow dryed, curled my hair in under an hour and the curls stayed for 2 days before I finally had to wash it. I don't know if its the curling iron or her but I am going to guess its her. I hadn't had my hair cut in more than a year because I have some horror stories and don't trust anyone. After calling in and explaining my situation I decided to try because we clicked on the phone. She's even better in person! Getting your hair cut by Jenae is like going to your friends house and hanging out for an hour - leaving with, of course, a hair cut. Both my daughters will be going here from now on along with myself. She understands me and she understands my hair. Perfect because my hair and I love her!!! Don't even get me started with price... She could definitely charge more... I've paid more for a lot worse. I wish I had somehow found her sooner, would have saved me so much headache and so many dead ends. I almost didn't write this because I don't think I can describe in words how amazing she is. I think you need to go in yourself. To see is to believe... as corny as that sounds. The only downside is the hours of operation. They don't work well with my schedule but I will definitely make it work for future appointments. I will be with her forever... or until she quits.

Great haircare And retail products selections, including my…read morefavourite KMS california And Goldwell Color even the newest colours for use ammonia free Color clients,

Great style at a reasonable price. Rod is a very good stylist. He listens and cuts very carefully…read more Easy parking.

My hair looks awesome!!!!! I wish I could see Lenka every week. she blended my white and added more…read morewhite! I love it. it's fun and chill in there. Not pretentious at all like most salons !!!!

I came here on Saturday to get my hair done! Samy, my hairdresser, is as good as they get. She was…read moreso personable and made me feel like I was the only one there (even though the salon was packed). Not only did my hair cut and color turn out AMAZING, but it was super affordable. I will 100% come back here!

Have been visiting this place for a few times now. Friendly Staffs and Owner…read more I always booked my appointment with Ivy. She is friendly and professional always deliver what I asked for. Definitely would recommend Ivy and this place to anyone that needs a fresh look.

Once again, I would truly like to thank Glenda at Salon Diva for always listening and working with…read moreme to achieve the perfect colour and style for my hair. Not only is this a beautiful salon but the staff are extremely caring too.

This is an excellent salon for all your hair requirements. They have coloured and cut my hair and…read morevery pleased with results.

Cori is amazing. Her skills in colour and cut are outstanding. Always on top of current trends…read morefor men and women

I tried this hair salon for the first time yesterday and was recommended to go with Agnes, I was…read morequite happy with the results! This salon offered a selection of drinks, as well as secure space next to your seat for your personal belongings - the key is offered as a bracelet for you to put on so if you go off for a hair wash you won't ever need to worry about your valuables. The ambiance and feel of the place is very spacious and calm, loved the high ceiling and the ample space between each work stations. I'd say some mood music might make it even better. I gave a few comments about what I hoped to achieve with my hair, and Agnes was really skilful in helping me improve on what I originally had in mind. She also taught me a few tips about how to style my hair better as I blow dry. She's definitely got talent in styling!

My hairstylist was Goldie. She brought me to the back to wash my hair but the seat was dirty. So…read moreshe led me to the seat next to it which was wet. Then she wiped the seat for me. Why didn't she simply bring me to the adjacent clean seat? Then she told me she needed to wash my hair twice without telling me why. Usually, the hairstylist would wash my hair once. Sitting there for a prolonged period was uncomfortable. When she wiped my ears with the towel, she harshly wiped off the foundation on my face as well. When she dried my hair with the towel, she pulled down the back of my shirt at great length and I felt my shirt label had flipped over. Moreover, she pulled one strand of hair from one side of my head across my forehead to the other side unnecessarily. This made me uncomfortable indeed. This never happened at any hair salon. I was shocked that she was so crass. Usually, the hairstylist would be gentle to customers. Furthermore, her scissors touched my lips when she was cutting my hair. It was dangerous and unhygienic. So I asked her to give me a facial tissue so I could clean my lips and I told her that her scissors touched my lips. She looked surprised and apologized. Her carelessness was unacceptable. When she held the mirror to show my hair at the back after she finished cutting, she did not show me the full view. Then she said sarcastically, "You can't see? Do you want me to take a photo for you?" Her attitude was atrocious. It was suspicious because she did not show me the length of my hair after she finished cutting. Also, she kept curling my hair using the brush with great effort, and she twisted my hair to form a bun on top of my head. I did not ask for curly or wavy hair (no hairstylist did that to me in the past). Later, I realized that the length of one side of my hair was a little longer than the other side. That was why she did not show me the full view of my hair and she just went straight to blowdrying my hair. That also explained why she curled and twisted my hair because she did not want to cut my hair (she did not want to do her job). I told her to trim a bit more because that was not the style that I wanted (I already showed her the photo of the hairstyle). When I looked at my hair carefully, she made fun of me and said, "Do you want to comb your hair?" and she gave me a comb. Who would treat customers that way? After she trimmed my hair, the hairstyle was still not right. I asked her to give me some layers. I realized that she did not want to give me layers by saying, "You did not really have layers, do you?" when I sat down at the beginning. Instead of saying that, she should ask me if I wanted layers. She said that to discourage me from getting layers. Moreover, she kept telling me to move back and forth when I was seated for both washing my hair and cutting my hair. If she is skillful, she should not need the customer to move constantly. She took a long time to blowdry my hair. I saw that the length was not right. Then she said, "The style is like that because of the blowdrying. Do you want me to blowdry it more?" I asked her to cut a little more and then she said, "I can't really cut it." That just means she was using blowdrying as an excuse for not cutting my hair and to disguise the wrong length; she was deceitful. In addition, she left a lot of hair on my shoes. She only blew them away when my sister noticed that. This could have been avoided if the hairstylist was attentive. Overall, the price just reflects the hair products that they use and the interior design but not the quality of service nor the skill of the hairstylist. She was not professional at all. Their regular customers must be their friends or relatives. P.S. They did not ask us to put our purse into their cabinet which had a key attached. They usually store customer's purse there and let customer keep the key.

My daughter told me about Kelsey at Essence, and then a family friend did, too-turns out I know a…read morefew of her clients, and they are all thrilled with her. I decided to trust her with my long hair in need of TLC. Kelsey is easy to like immediarptely-listens well to your needs/concerns and is fun and bubbly. I had a nice experience with her!

They must not be accepting new clients. Over the last 4 days I have left 2 vm, a text and messaged…read moreon FB. Crickets. Too bad. I'm a loyal user of Avada hair products and wanted to keep my biz local.