I am a local realtor. Was looking for a crew that can handle my clients home improvement. My painters were booked solid. So had to go online. Found Bruno and OPUS Painters. Bruno is the owner. Their communication sucks. I sent them pics online. Gave them specifics of the home. They gave me an estimate of $1400-1500. Then invited them out to the home for a more accurate estimate. Told them everything interior needs to be painted. They again quoted $1400-1500. My client being on a tight budget hired them. Everyone else quoted 2k+. Well what do you know? They paint just the walls of the home, then say if you want trim and ceiling its another $1000. Oh and by the way, you owe for paint. $150. Mind you, since I am in real estate I've done these projects before. Never have I been upsold and deceived. The estimates I've gotten before include paint and what exactly I need. So after hours of going back and forth he said ok, $2000 and I'll pay for paint. I ended up paying $500 out of my own pocket because I felt bad for my clients. Next day, painter sends me another paint invoice. I said, "I thought you were paying for paint? "This is now the 3rd time he's switched up. At this point, it was only $35 so I paid it. So they paint all the trims. Now we decide we want the ceiling painted. So extra $300 there. I said fine. We were ok with that. When can you do it? He says tomorrow. (Friday Feb 26th.) I said great. Mind you, we are scheduled to stage Tuesday March 2nd, and take pics Wednesday the 3rd. Of course he no shows. I call him Friday and Saturday. BLOW UP HIS PHONE. No return. Sunday I continue. Finally at 3pm Sunday he says "ohh sorry, was out of town. (Who goes out of town when you said you can do a job?!)
But says, "Ill be there today 5PM.". Guess what? No shows.
Monday comes. Again call and txt. No answer. Finally calls me back an hour later. When I answer the phone, he doesn't answer then hangs up. Then texts me and says "can I call you later"?
WTF?! You called me back then dont answer, then txt that? No you cannot! We are staging tomm. You promised to do a job the last 3 days and have not done it. With pictures and staging coming. I then get a return txt stating "thank you for my business but they have no technicians to finish the job". So now I am left with a job incomplete trying to find a good painter. This was the owner that I was dealing with. No communication, deceives on price, bait and switch, and leaves clients with 2 babies staying in a hotel so this can get done, with a job unfinished. Worst crew I have ever dealt with in 6 years of doing real estate. DO NOT USE THEM! read more