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    Optum - Upland Primary Care

    2.4 (20 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

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    5 months ago

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    Richard L Armour, DO

    Richard L Armour, DO

    4.1(31 reviews)
    1.3 mi

    Dr Armour and his staff are absolutely amazing! You are not just a number to them, they treat as…read morenot only a patient but also a friend, they go above and beyond to make sure your needs are met and all your questions are answered. I am truly blessed I found such a caring and compassionate Dr. I highly recommend his office to everyone. Reading some of these reviews a lot of people mention the wait time.. and yes there is sometimes a wait, but that's because he's giving the patient before you all the attention he will soon be giving you. He has tv 's in the rooms and he usually has good movies on, so with that said. I would wait for as long as I needed to to get the care that I get from Dr. Armour and his staff.

    We are new to Dr Armour's practice, but I have been REALLY impressed with the Dr's staff: they are…read moreon top of things and they are also kind. I have found the office's online portal very convenient and easy to use and like that they respond in a timely manner to emails. So far, we have only had one in person and one telehealth appointment (which was really easy to log onto) and found the Dr to be very personable and he seems to be attentive and thorough and didn't rush us through either appointment which is much appreciated so I can understand why some of the other reviewers have said that their appointments didn't start on time. (If your time is not as flexible, experience from another past favorite Dr has taught us that getting early in the day appointments reduced lobby time since wait times can get longer as the day goes on and Telehealth appointments are also great since you can do them anywhere and they are more likely to start on time). The Dr appears to be very popular, so appointments are scheduled out but if you have something urgent the office staff will work to get you in sooner.

    Edge Family Medicine - Roomy access

    Edge Family Medicine

    4.2(24 reviews)
    1.0 mi

    After being with Kaiser for years and then changing insurance to United Healthcare…read moreI'm not ready to give an accurate recommendation on this new doctors office. For now however the office experience was decent the ladies were friendly. As far as being efficient not so much at all, unsure of it's the office environment, lack of efficiency expectations but it's something. There is a lack of efficiency in customer service in public spheres but since we are locked in until open enrollment we will make the best of it.

    After giving this practice three changes, I can confidently say I 100% agree with the review…read morerecently left by Kimberly S. I've been seen by Dr. Darlene Espinosa three times now, and each visit has left me feeling uncomfortable and disappointed. She comes across as very unapproachable, and I've never felt like my concerns were taken seriously. Each time I've explained the reason for my visit, I was met with a dismissive response that made me feel dumb for even coming in. While I understand that not every PCP is warm and fuzzy, I do believe that in healthcare, when patients often come in feeling unwell, vulnerable or anxious, it's so important to make them feel heard, respected and cared for. Not as if they are there to just waste your time. If that level of empathy and communication isn't something you're willing to bring to your role, healthcare may not be the right field. Will have to part ways.

    Photos
    Edge Family Medicine - Lots of parking

    Lots of parking

    Edge Family Medicine - Beautiful calm area

    Beautiful calm area

    Edge Family Medicine - Clean modern rooms

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    Clean modern rooms

    Wellfleet Family Medical - Wellfleet Family Medical Office

    Wellfleet Family Medical

    4.1(42 reviews)
    0.9 mi

    Great place Drs that actually care about your well-being…read more Totally recommend this place. Friendly staff

    Annette herself is wonderful. Truly. Compassionate, attentive, and one of the only reasons I stayed…read morewith this office as long as I did. Unfortunately, her staff and office communication completely ruined the experience.Over the course of several months, I repeatedly had issues with prescriptions not being sent/received, follow-ups falling through the cracks, unanswered concerns, delayed responses, and having to constantly chase updates myself. I felt more like I was managing my own care than receiving it. I tried to be patient and understanding because I know medical offices get busy, but after months of this, it became exhausting and honestly added stress during a time I was already dealing with health issues. (Mind you, the ONLY reply I recieved from this office was when I wanted to find another provider, they let me know it'd be $35 for my records). If you are considering this office, just be aware: the provider may be great, but the administrative side of the practice was consistently disorganized and frustrating to deal with.

    Photos
    Wellfleet Family Medical - Annette Hollenbeck, I found this photo of her on google maps and thought I'd share it here.

    Annette Hollenbeck, I found this photo of her on google maps and thought I'd share it here.

    Wellfleet Family Medical - Annette's new office location is very nice. It's a relaxing atmosphere and the staff is really nice.

    Annette's new office location is very nice. It's a relaxing atmosphere and the staff is really nice.

    Wellfleet Family Medical - Insurance says zero co payment.   This doctors office says no you need to pay your co payment.    Overcharging is shady.

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    Insurance says zero co payment. This doctors office says no you need to pay your co payment. Overcharging is shady.

    Optum - Upland Primary Care - familydr - Updated May 2026

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