I am sad to write this post. I moved out of state to Florida. When you are trying to get newly…read moreestablished at many places at once you cannot remember which places you signed document on no show/late fee. My first appointment here was wonderful. I loved the provider I saw. I did cancel ahead of time my follow up visit with provider since I could see the labs online and I knew the answer was that my labs were normal and there would be no treatment needed. Many months later I woke up with a swollen eye. I called clinic and asked if I could get squeezed in that day. And wonderfully yes and I was happy. I also work in the health field and have patients. I was discussing my patients and lost track pf time. I started heading to this practice. I knew I'd be maybe 20 min late so I called. The lady on the phone was very nice. But said I was too late for the appointment and I understood. I asked the lady on the phone would I be charged for missing an appointment. Her answer was a "no don't worry you will not be charged". She asked if I wanted to get rescheduled. I told her that I didn't know if I could fit it in the next day but said okay good ahead and book it. Even with me expressing that I didn't know I could make it, the lady on the phone never said that if I somehow can't make it that I will be charged. Maybe I am an idiot, but I thought when I asked her if I'd be charged and her answering no, that that meant the place had no fees for missing (some places don't). I couldn't make the rescheduled visit. And yet again I spent a whole day with my patients and was not able to make it. I admit I didn't call them but was very busy and the practice was closed by the time I left work (6:10 pm). I notice a $50 fee today for missing. I called the practice and expressed my confusion with what the lady on the phone said as no you won't be charged for missing statement. I was polite. I asked for manager to reach out to me. Instead of customer service and asking me the patient what all happened and listening, I get a long text of dry black and white: "...Our office has a late cancel/no show policy that was informed to you when you initiated care. Due to the late cancel we waived the first fee and then you proceeded to no show your appt without contacting the office. Unfortunately, we are not able to waive this fee since this is your second no show/late cancel and have been aware of our office policies..." I was disheartened that they didn't even ask me about the situation. No, I was not aware of their policy even though I signed it many months ago. That is why I asked the lady on the phone if I am charged for missing the appointment. I sent a text back trying to explain that and got another dry black and white response back that I signed the documents on the no show/missed in July. I messaged to cancel all my appointments at their clinic. I wanted time to think about if I would want to come back or not. It was simple. No extra words. Was never mad. Frustrated, yes, but never angry. Just said to cancel all my appointments at their clinic. I tried to get back on the patient portal to pay the missed appointment balance and it will not let me on. So I text the number back asking if my portal was closed. I was met with a text that said "Your chart has been closed as you requested as you were not in agreement with our attendance policy. Please establish care with another Provider. Your No show fee has been waived..." I tried messaging back saying I never asked for my chart to be closed and never said I won't be in compliance of a no show fee. I do not mind paying no show fees when I know about it. That I simply was frustrated at their practice for the miscommunication of the lady on the phone saying there was no missed fee and was hit with a fee and appreciated a phone call to express my disappointment in a calm way. No response since. I'm pretty appalled at their customer service skills. It's a pity. I was excited to have this place as my family doctor place. Maybe they were jaded by patients not wanting to pay no show fees that they disregarded me wanting to politely talk about it. It is a shame. ​​

when i started with this practice 3Y ago they were fine, then i asked pham if she would sign me off…read morefor a basic med for my private pilot medical, she said no because i have high BP, versus saying let's see if we can get you to a cardiologist to try and get your BP to normal levels then we'll revisit. 0 flexibility and a complete incompetent! For the last 3M I've been in contact with the FAA and they've requested my patient records for reexamination. I called a week ago friday and left a message for my patient records which is state and federal law, called back Monday and she said they were just going to call me and asked for my email address and she would email me immediately with access to my records, a week later i just left another voice message, which i'm certain having seen my phone number they just put me into voice mail. so now i'm forced to go to the FL Board of Medicine to report these liars, while this just delays further my ability to reinstate my FAA medical. I can only hope the same happens to her one day for malpractice, what a disgrace!?!?!?! Dennis Rousseau

I see Lisa Rose as my primary care physician. She is wonderful! When I was hospitalized, Dr. Kay…read morecame to see me every day. They are both very professional. They are honest and empathetic. I have always felt heard when I go in with a specific problem. I highly reccommend!

Don't go to this physician. He is scared to talk to anyone who has real medical issues. I wanted to…read morespeak to them about services that were given 20 years ago and he wouldn't even schedule a consult because of the medication I'm taking. The staff got rude when I told them that I needed to speak to the nurse practitioner who was involved in my treatment. Flat out rudely denied me. I needed assistance with a Veterans Affairs claim and they were not even slightly interested in helping me. If you are a Veteran DO NOT seek medical assistance here. When Dr. Strikowski left 7 years ago he left an uncaring staff in place. If you want compassion and understanding and help find some place else.

Amazing doctor and amazing office. Dr. St. Clair actually listens to the patient, and you can tell…read moreshe genuinely cares. You don't feel rushed, and by the time you're just getting comfy in your chair in the waiting room they're calling you into the exam room! Let's not forget the nurses, too, David and Trisha, that are beyond compassionate and make you feel very comfortable. There's another nurse there that is also genuinely nice, but I don't recall his name (apologies, I couldn't find your name on the GCM site!). All three of the nurses are incredible and make me feel very comfortable, which is huge for someone like me who is terrified of going to the doctor's office. After seeing many doctors over the years I can safely say that Dr. St. Clair is the best one yet and goes above and beyond to help you.

Had a great experience with this surgeon. The office visit ran on time and the staff was helpful…read moreand efficient. The actual surgery also a good experience (as much as it can be, haha). Dr. Collins had a last-minute cancellation and we got a next-day appointment for the surgery. No visible scar.

Horrible doctor, horrible staff. Do not even bother on risking your wellbeing with these people.read more

I found Dr. Daniela Uebelhart for my husband and the level of service here is remarkable from Dr…read more Daniela Uebelhart to all the office staff. Everyone is genuine, kind, caring, professional, and overall makes me feel like his health is a priority.

I've had nothing but positive experiences with Dr Matusewicz. She guided me through my completely…read moresuccessful cancer treatment, and I am 100% sure I would not have gotten the same treatment without her. I'm by far the healthiest I've ever been in my life now, and I have more insight into why I'm healthy than ever before... I think the negative reviews below were from people who did not fully understand the value this type of practice brings. I would not think of this practice as the ONLY practice to visit. But I would NEVER want to venture through modern medicine without the type of guidance this practice provides. You'll get the most value from this if you're someone who is proactive about their health and longevity. If you're into that - prepare for the best experience of your life. Most people don't care about their health until it's already failed. Dr Matusewicz has some miracle-patients that have recovered from crippling ailments as well -- but my point is, you have to be willing to make some small changes in your life (and not just depend on surgeries and prescriptions to reactively fix things that have failed). If you do unfortunately need to go into surgeries and prescriptions, Dr Matusewicz becomes even more necessary. I would have had my surgeries done by a junior surgeon at the local hospital if it was not for her. She sprung into action, and somehow managed to get me under one of the world's leading surgeon's knife within 72hrs of my diagnosis (at one of the world's best hospitals). I would have paid 100x what I have paid Dr Matusewicz for just this one example of how she's helped me and my family. I constantly tell people they NEED to get a Doctor like Dr Matusewicz to help them and their families. I truly feel terrible that people are forced to stumble through modern medicine without the true representation someone like her provides... But if you're expecting the same-old general care physician, who is just going to repeat whatever they were taught in med school - then this is not the practice for you. Dr Matusewicz is constantly exploring the cutting edges of nutrition, diagnostics & medicine. She will help you to achieve optimal health for LIFE - not just prescribe some random pill and call herself a savior. There's very few things I recommend more highly than her services!

I am generally a very healthy person, but I have a chronic digestive issue I have been dealing with…read morefor decades. I did a lot of research and had a pretty good idea of what I needed but I could not find a doctor to help me. Traditional medicine doesn't allow the time and trial required and most functional practitioners do not have the ability to prescribe the required drugs. They are limited to supplements. They cannot access all the tools available. Dr Matusewicz has both! She has the desire and intelligence to get to the root cause, AND the credentials to prescribe the appropriate drugs. In short, she has the whole toolbox and knows how to use it. She is thorough, takes plenty of time with me, and listens to what I have to say. I feel so much better than I did this time last year. I drive 35 minutes to her office despite there being a doctor with a similar practice in strolling distance to my home. I more than recommend her!

Came in for hubs. He hurt his elbow and was in a lot of pain. I originally booked the appointment…read moreat the location on N Dale Mabry in Carrollwood however when we arrived there e we were told they didn't have techs there should the dr need a scan to be done. So we were referred to this one and the staff moved our appointment out 30 minutes and changed to this location for us. All staff is typically so patient and friendly which is why I love Guidewell and would recommend to anyone. Arrived at this location to be greeted by friendly staff. The clinic was super clean. We were taken back within 5 minutes. Nurses and Dr were also very friendly. They take the time to learn the issue and walk the patient thru care. I'll always recommend Guidewell!

It says a lot that I'm giving this a 5 star review.....but you'll find in my details why and…read morealthough this place is a bit farther than several urgent care facilities near me, I believe they are sufficiently staffed and have the proper equipment for an urgent care and is a fantastic alternative to an ER. I will say.... it would be great if they (or ANY) urgent care would remain open past 7 or 8 pm. I remember back in the day places used to stay open until 10-11 pm. It doesn't exist anymore but I wish this place would be. On to the review... So I was experiencing some symptoms I had never had before and while trying to reach my primary care and other Drs for some assistance in what I was feeling and maybe how to handle, I was not able to get through nor get any return calls in a timely fashion. I went to another urgent care close by and they did not have the equipment available for what they were suggesting and recommended Guidewell. I was reluctant because it was way up the road, it was getting late in the afternoon, the traffic etc and still not getting any answers on how to diagnose and treat my symptoms. I took a chance, I called on the way and made an appointment. When I got there, the staff was very nice, they helped me get started with the check in process and the wait time was not that long, there were a few people ahead of me. Plus I had the appointment if there was a long wait. Once I was brought back, they triaged me, asked all the questions and immediately started with BP and the basic stuff, then they didn't just take blood but in case I needed fluids they put in an IV that would give them the option later rather than sticking me twice...luckily I didn't need fluids. They ran quite a few tests and in a very timely manner. When it was time for the doctor to come in, she listened, she was patient, she was very professional and cordial and very thorough going over my results and recommendations. I would definitely come here in the future...but beware the hours.

My primary care doctor retired in Jan., and the first appointment I could get with Dr. Burca was…read moreJune 19. But I was in the ER with pneumonia Friday, 4/7, and Dr. Burca's office called me Tuesday to ask how I was & to schedule a followup visit. THAT was impressive. Today (4/14) was that follow up, and she is extraordinary. She went over my tests and records from ER, and past records from my previous primary. She was thorough, intelligent, and kind. She recommended a pulmonologist for my prior lung issues, recommended a follow up in a month to be sure the pneumonia was gone, and changed my June appointment to a wellness check & physical. Meanwhile, she asked me to please call if I got worse or needed anything. SHE is impressive! Her office staff is friendly and efficient. Erin was the one who called me Tuesday and I met her today when I checked in. Shameeka took my vitals before I saw Dr. Burca. Tracy checked me out, making my future appointments and giving me paperwork for referral & tests. All three women were cordial and skillful.