I have been a member of Group Health--now Kaiser Permanente--since 1957. Over those many years I…read morehave had the privilege of working with several outstanding primary care physicians, and the care I've received has consistently been excellent. When my longtime PCP left Kaiser several months ago, I wondered whether I would be able to find another doctor with the same level of dedication and mutual respect that I value in a physician-patient relationship. Today I met Dr. Martin Levine and came away very impressed. He is an exceptional listener and was fully present during our visit. His questions about my medical history and current health were thoughtful and specific rather than routine or generic. What impressed me most was the thoughtfulness of his clinical judgment--his questions clearly reflected a careful effort to understand the full picture of my health. His manner was relaxed, professional, and genuinely caring, and I left the appointment feeling confident that my health is in very capable hands. I feel fortunate to have found Dr. Levine and am very pleased to call him my primary care physician.

I took a bad fall at a bus stop when I tripped on a Lime bike that was laid out flat on the…read moresidewalk. I bruised and scraped my right knee, elbow and hand badly. Since I fractured the right kneecap two years ago in a previous fall, I wanted to get X-rays at Northgate. The appointing person told me that KP had recently banned walk-in X-rays and now required one have an in-person appointment with a doc to see if the patient is worthy of getting X-rays. The new rule is that walk-ins are banned from getting X-rays. A patient has to make an appointment to see a doctor BEFORE X-rays. This makes no sense at all. In the past, my doctor would order X-rays and meet with me later to discuss the results. This is totally backwards. KP also recently banned patients from being able to reply to a doctor's message on My Chart. KP keeps coming up with new ways to keep patients away from practioners, in order to increase revenue flowing to its obscenely-overpaid KP CEO, Gregory Adams. I like my doctors a lot but I don't like spending hours per week fighting with the mindless KP bureaucracy to get care. It's exhausting, particularly whe one is 75 and dealing with multiple health issues.

Went here after the Labcorp in Burien couldn't find my vein. They stuck me THREE TIMES and I was…read morereally worried. I went to this location and the man working there was so reassuring and confident he got my vein immediately. I wish I remembered his name but I will be going back to him for every blood draw now. I didn't have an appointment because I had one at Burien and he still allowed time for me. Very thankful.

At 2 p.m. on a Friday, after a 50 minute wait, I was one of 12 people who had to check in manually…read morewith the efficient, cheerful, and overworked receptionist because both auto check in booths weren't working. We were waiting for the one understaffed employee to poke them. I hope the blood draw isn't painful as the quality of care isn't what I expect. It was a good thing I brought my orders because they didn't have them even though the doctor sent them twice. At least they offer free wifi.

so I will make this short as possible to warn people of getting a second and third opinion. I went…read morein to see a new doctor and had a big about reoccurring UTIs that I've been dealing with for many years. I was dismissed by her with out a care. didn't want to order a urine test to check because she said everyone would flag for one. She guessed what was going on and told me to do nothing. I went with my gut feeling I got that second opinion immediately the provider was very me sent me to a just to make sure everything was going me the correct blood test for each concern that I had and he was very concerned that she did not order these things as well. so fast forward I have a huge kidney stone and multiple kidney stones and also my kidney is very swollen and also has a spot on it that they are making sure that it's not cancerous. This was not an easy pill to swallow and I'm very upset Dr. Greenly didn't take these steps in the first place. your health should be in the care of your providers not a guessing game of what they think it is. order the test for your patients.

I made an appointment for the first available appointment time--several months in advance--to see…read moremy "sleep doctor" (for sleep apnea) at this location, even though it meant taking time off from work. However, upon arrival I was informed that there was no such appointment and that the doctor wasn't even in. That nothing was sent to me about a cancellation was bad enough, but what truly made my blood boil was the offer to reschedule my appointment . . . FOUR MONTHS later! I declined. (What should have transpired: Offer an appointment within the next week, even if it meant staying open a bit later.) Fearing I had made a mistake with the date, when I got home I checked the report from my primary care physician (also with PMC, at the Lynnwood location), which listed future appointments. Sure enough, I had the correct date and time, and PMC had it down in its records. Browsing through the previous reviews here, I am apparently far from the only one who has experienced this sort of contempt for the client. My advice to anyone reading this: Look somewhere else for your health care.

Our family had had an amazing experience with The Learning and Language Clinic in Seattle. Their…read moreprofessionalism and commitment in supporting families with developmental issues has been exceptional. We Support them 100 percent...

The UW Cancer Care Alliance is about excellent professionals, careful work, top notch medical…read moreknowledge, and outstanding patient care. They have offered patient centered care, always respectful and sensitive to patients' situations. They also have a professional and fun sense of humor which helps to lessen anxiety. The office staff do their best to accommodate patient needs. I have no complaints whatsoever. I am deeply thankful for their knowledge, skills, professional sense of humor and kindness.

Took 3 days to get a call back just to make an appointment- unacceptable. Would call the number to…read moremake an appointment, and be directed to leave name/number. No option to speak with a live person. Would take days to get a return call- if you missed the call back, no option to just call back- have to call and start all over again leaving name/number and wait days AGAIN for a return call. When I did finally get a return call and was able to speak with someone, they said they were short handed, so they are very behind in returning calls. Ever heard of temp services? The appointment I was trying to make was for a family member- I myself would not want to have to deal with Seattle Breast Center for my own care- the frustration and stress of having to play phone tag and wait.. and wait.. and wait.. for a return call to get medical attention would be too much. Extremely poor patient care services.

Scheduled a injection procedure two weeks out. Received text confirmation. Arrived today -- no…read moredoctor available to perform the procedure. The woman behind me had the identical experience. This is a systems failure, not a front desk issue. Patients are arranging their schedules, their transportation, and their pain management around appointments this clinic is confirming with zero capacity to deliver. Someone in operations needs to see this. It will keep happening until it's fixed.

For starters, I have called several times and waited on hold for extremely lenghty periods. I…read morefinally got through on my third attempt. I have insurance but the female scheduler refused to book me because I didnt have my policy number with me although she verified that they do accept my insurance. Terrible customer service. I'll take my business elsewhere.

Everyone here was honestly so kind and helpful. Every provider I saw was kind and considerate,…read morelistened to my concerns, and answered every question I had. They also helped me figure out a lot of paperwork stuff! huge thank you to the physical therapy team as well!

Terrible experience. Walked in and waiting over 90 minutes for a simple urine sample for a kidney…read moreinfection. I gave my sample Monday and results should have been ready Wednesday, as advised. I called every day to be told it wasn't ready or hung up on when they put me on hold. Finally the following Monday, a week after my visit I was told my sample was lost and never sent out. I returned the next day to give another sample but it was only sent for a 24 hour culture instead of 72 hour. Finally I went to another urgent care to get actual results. You can literally smell the negligence when you walk in the door.

I had an initial consultation and two follow-up appointments with Dr. Erin Thorne. Before meeting…read moreher, I had already seen several specialists -- including hair experts, an endocrinologist, and a dermatologist -- and had undergone multiple blood tests. Despite these efforts, none of the doctors I saw were able to pinpoint the cause of my symptoms. Most suspected a hormonal imbalance or possibly PCOS, but saw my cycles were regular and very painful cramps would rule out PCOS. Under Dr. Thorne's guidance, I completed further testing for gut health (including a SIBO test) and additional blood work. Based on the results, I was diagnosed with gut health imbalance, inflammatory PCOS, and adrenal PCOS. Both are overlooked by many primary care doctors and physicians. Dr. Thorne developed a personalized 7-week treatment plan, which included the following supplements and medications: Morning / Before Breakfast: Spironolactone - 1 tablet Candibactin - 1 capsule Neem - 2 capsules Berberine - 2 capsules HU58 - 1 capsule Megaguard - 1 capsule Ashwagandha - 1 capsule At Bedtime: HU58 - 2 capsules Megaguard - 1 capsule Berberine - 1 capsule Candibactin - 1 capsule (if this causes reflux, all supplements can be taken with dinner) Continue: Iron, Vitamin D3, Nutrafol, and Omega-3 Over the course of treatment, I noticed a visible improvement in my acne. While I haven't yet seen changes in my hair, I've been very pleased with my overall experience and the care I received from Dr. Thorne. I highly recommend Dr. Erin Thorne to anyone seeking a thoughtful and thorough approach to complex health issues.

Dr. Thorne has had a monumental impact on my health. I have seen several physicians for years,…read moretrying to get a solid treatment plan for severe endometriosis and PCOS. For years, there was no progress and treatment was minimal. My friend recommended Dr. Thorne and after my first appt with her I felt hope. Over several months, we created a treatment plan and finally got to the bottom of why it was so challenging to achieve disease management. She was quick acting, which I needed as my health was declining. It was very collaborative and I felt heard for the first time. I have had an incredible amount of relief and symptom resolution, thanks to Dr. Thorne. Truly cannot say enough good things about the impact she has had on my quality of life. I'm so grateful!!! 10000/10 recommend.