This place is amazing. In & out for a UTI within an hour and walk out with antibiotics. Wow. Great…read moreservice. Great help. Wonderful staff. So convenient & easy for treatment of all kinds.

Unbelievable. I sprained my back and was in a massive amount of pain, so I wanted immediate…read moremedical attention. I talked with customer service, who quoted me a few hundred dollars for a visit and an x-ray on the same day. The office is in a busy neighborhood, it was rush hour, and we were 9 minutes late. I called before the appointment was to commence and let them know - no worries, they said. When I checked in, the person at the desk said they needed to reschedule me to 3+ hours later. No policy around that that I saw before or since. Then she said my visit would be upwards of $500. Needless to say, I walked (or rather, limped) out and will never return. Don't trust them -- total scam!

I am another patient who followed Joshua from Virginia Mason to his new home at Capitol Hill…read moreMedical. Joshua is probably the first doctor I've found in my life that I can be completely comfortable with talking to about anything and everything. He never makes me feel judged whatever the topic may be and he engages with my interest in deeply understanding my own health metrics and current science and research in an evidence based way. I've found other doctors be annoyed or dismissive when a patient wants to ask questions about their own theories and learn about health and their bodies along the way. Joshua is always patient and willing to talk through things. He genuinely tries to stay at the leading edge of developments and is often aware of new treatments or protocols as soon as they are available, but is also humble enough to be open to learning about things that may not have crossed his radar yet. He has more than once made himself available specially for me when something needed handling and schedules with travel or work were making it difficult. Working with Joshua feels like a genuine partnership on my health and he's helped talk me through concerns about certain medication types that I was hesitant to try but ultimately resulted in some of my health markers being better than they have ever been in my life. If you're LGBT and you get the chance to work with Josh -- just do it. He's a member of a dying breed that we desperately need more of and you would be privileged to be under his care.

I love the care I receive from Joshua Lumsden PA-C. I first…read morestarted seeing him a few years ago when I lived in Tacoma since there weren't a lot of trans-inclusive providers in my area. And when he moved from VM to Capitol Hill Medical I followed along. Now I happily drive over an hour from my new place to visit him (fortunately this is only needed once or twice a year since we are able to handle most things through Telehealth and portal messages). He's always been super great about listening to my particular concerns, collaborating with me on my care needs, asking what terminology I use for anatomy, and has been super non-judgemental and actually supportive and informative on some of the more difficult topics. A huge difference from most of the medical practitioners I've encountered in the past! I will continue making the trek to see Josh as long as he's still in practice.

Kind, helpful, and non-judgmental staff and doctors. Great to have an option for healthcare that…read moreallows walk-ins, after regular business hours, without having to worry about major bills. Thanks for being a part of the community!

Great after-hours. I've been here a few times and it's always better and cheaper than Zoom. Fully…read morerecommended.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

I am extremely impressed by Indigo - after a phone consultation with my primary care physician…read moreabout breathing problems due to mold poisoning, I was advised to go to the ER for a chest xray - however, I'm really scared of contracting covid at the ER, and honestly, I really, really, really hate the ER, so I opted to go to an urgent care instead. This was the first one that came up that had parking and I already knew where it was due to its proximity to my usual grocery store, so I decided to go here. I've only ever been to two urgent care facilities in my entire life, but this was by far the cleanest and most inviting one I've ever been to. The doctors and nurses who work there are friendly and went out of their way to be kind in situations that didn't even require it. Everyone went above and beyond. All of my concerns were addressed completely, and I was sent on my way with medication that, in the 24 hours since I was seen, has allowed me to breathe for the first time in 5 days and start actually coughing up the gunk and mold particulate I accidentally breathed in. Yuck, I know, but problem solved, thanks to the wonderful team here. Highly recommend!

Walked in with a 3rd degree burn on my finger and was told to wait 3 hours by the receptionist who…read moredidn't really seem to care that I was in a ton of pain. do not go here they do not care about you!

If your problem is 'major' they do a good job and are efficient (bleeding, acute abdominal pain,…read moreetc). If your issue is less immediate, the wait can seem interminable. Much of the care is delivered by nurse practitioners which has its good and bad sides. On the plus side, they are communicative and friendly. On the other hand, I've been unimpressed with their diagnostic skills.

I had to leave without receiving any care. The app wouldn't…read morelet me get in line. They wouldn't let me know how long I had to wait. Every time I checked the app the option to get in line was NOT AVAILABLE. They will only see you if you get in line.

They "checked" my insurance before the appointment. Claimed said appointment would be $15.00. After…read morethe appointment they informed me that my insurance denied coverage. Why not disclose that before the appointment???? Scam!

I switched my healthcare here because I like Swedish hospital. Big mistake. I don't know if they're…read moreseverely understaffed or what the problem is, but regular patients can not get an appointment for five to six weeks, even for urgent matters. Messages are not answered, the doctors are quick to dismiss the patients, and there is no quality of care here.

The doctor who saw me, Dr. Paul A Lee, behaved less like a medical professional and more like a…read morefinance frat bro . His explanations were vague, dismissive, and barely met the minimum standard of care. I ended up getting more useful information from the medical assistants than from him. After being fitted with a leg brace, I asked a few basic questions such as what position my leg should be in and how long I should wear it. Instead of giving clear guidance, he responded with "I don't know". I cannot fully straighten my leg after my fall, so I asked whether it needed to be straight in the brace or simply kept in a comfortable position. Rather than answering professionally, he mocked me and mimicked the way I was walking, claiming it was "almost impossible" to walk with a bent leg ... That is exactly how I had been forced to walk into the clinic due to the pain in my knee when attempting to straighten it. Being dismissed, mocked, and given inadequate medical guidance while in pain is completely unacceptable. His behavior was unprofessional, disrespectful, and frankly appalling. I would strongly advise others to AVOID seeing this doctor. The rest of the medical staff were lovely.

Updating my previous review after a solid experience…read more As an ER nurse, I notice speed, workflow, and efficiency immediately, and this place was one of the best I've seen. I had an MD eval, labs, a CT scan, and a fluid bolus, and I was out of there in a little over an hour. For anyone not in healthcare, that is wildly impressive. Considering most wait times in the ER or urgent care can easily exceed 6-8 hours, this experience really stood out to me and absolutely warranted a review update. The clinic was super clean, organized, and the whole process felt incredibly streamlined from start to finish. The staff were friendly, helpful, and kept everything moving quickly without making the experience feel cold or rushed. That is a hard balance to strike in healthcare, and they nailed it. I do not impress easily when it comes to medical workflows, and this place absolutely delivered.

While traveling recently we used the Swedish Telehealth service to deal with a medical condition…read more The wait was about 15 minutes, and the provider was able to promptly diagnose the issue, then prescribe medication, which we could pick up at a local pharmacy. Thanks for the great service

There website indicated walk-in was the only option at the time I checked Sunday afternoon. I am…read moredealing with a foot strain. I drove over and receptionist said only reservations were possible, which was confusing. It all worked out though, as I got put on the waitlist and only took about an hour. The doctor was very capable, friendly, ordered an x-ray was able to examine it within 20 minutes. I could not be happier with the quality of service.

They were so incredibly kind, I was dealing with a bad ear infection and I went in for a diagnosis…read more I was feeling stressed and in pain and they were so reassuring and I ended up leaving in less then 30 min with medication and satisfaction.

I had another smooth visit at ZoomCare. I had been having ear pain and trouble hearing for a week,…read moreand had assumed that I had an ear infection. I scheduled an appointment online and was there the next day. Coincidentally, I had the same care provider as last time, Curtis Fanta. After examining my ear he suggested that the discomfort may be from earwax buildup. I was a bit skeptical, but after flushing my ears, I could hear again and the pain was just about gone. I kept monitoring things for the next several days, and sure enough everything went back to normal. Just be sure that you arrive on time/a little early. I overheard a convo with a guy who had come about 10 minutes late, and he had to rebook. As far as I can tell, this isn't the type of place where they triage treating patients according to how severe their condition--it's moreso about seeing patients at their appointment times. I think this is a great option for minor/run-of-the-mill concerns.