This place is amazing. In & out for a UTI within an hour and walk out with antibiotics. Wow. Great…read moreservice. Great help. Wonderful staff. So convenient & easy for treatment of all kinds.

Prepare to get misdiagnosed…read more Came in w my son Bec of severe congestion, cough, and of course w massive headache. When the nurse practitioner came in the room. I expected her to talk to my son regarding his symptoms. Might be Allergies, maybe coughing due to vaping, But no discussion at all. She shine her flash light up his nose and said, " his lipids are enlarge, that's why he can't breathe, he needs to see a specialist " I knew she was wrong. His nose is swollen inside Bec he's been blowing his nose. So...We see an ear, nose, throat specialist.... My son's lipids are normal. Go figure. This NP is terrible, I've seen people post about this branch regarding misdiagnosing people.

The amount of time and care that Joshua puts in when thinking and working for my health and…read morewellbeing is completely inspiring. The medical team goes above and beyond expectations to make sure every time I need to visit the office or communicate with a team member they are there for me and their response is fast and reliable.

I am another patient who followed Joshua from Virginia Mason to his new home at Capitol Hill…read moreMedical. Joshua is probably the first doctor I've found in my life that I can be completely comfortable with talking to about anything and everything. He never makes me feel judged whatever the topic may be and he engages with my interest in deeply understanding my own health metrics and current science and research in an evidence based way. I've found other doctors be annoyed or dismissive when a patient wants to ask questions about their own theories and learn about health and their bodies along the way. Joshua is always patient and willing to talk through things. He genuinely tries to stay at the leading edge of developments and is often aware of new treatments or protocols as soon as they are available, but is also humble enough to be open to learning about things that may not have crossed his radar yet. He has more than once made himself available specially for me when something needed handling and schedules with travel or work were making it difficult. Working with Joshua feels like a genuine partnership on my health and he's helped talk me through concerns about certain medication types that I was hesitant to try but ultimately resulted in some of my health markers being better than they have ever been in my life. If you're LGBT and you get the chance to work with Josh -- just do it. He's a member of a dying breed that we desperately need more of and you would be privileged to be under his care.

Kind, helpful, and non-judgmental staff and doctors. Great to have an option for healthcare that…read moreallows walk-ins, after regular business hours, without having to worry about major bills. Thanks for being a part of the community!

Great after-hours. I've been here a few times and it's always better and cheaper than Zoom. Fully…read morerecommended.

I have been to this urgent care three times since it opened a couple of years ago. Dr. Mirzaei is…read morevery good in diagnosing. Every time I had great experience. He is very knowledgeable and a compassionate doctor. I highly recommend this place to every one of my friends when they need to see a doctor.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

I am extremely impressed by Indigo - after a phone consultation with my primary care physician…read moreabout breathing problems due to mold poisoning, I was advised to go to the ER for a chest xray - however, I'm really scared of contracting covid at the ER, and honestly, I really, really, really hate the ER, so I opted to go to an urgent care instead. This was the first one that came up that had parking and I already knew where it was due to its proximity to my usual grocery store, so I decided to go here. I've only ever been to two urgent care facilities in my entire life, but this was by far the cleanest and most inviting one I've ever been to. The doctors and nurses who work there are friendly and went out of their way to be kind in situations that didn't even require it. Everyone went above and beyond. All of my concerns were addressed completely, and I was sent on my way with medication that, in the 24 hours since I was seen, has allowed me to breathe for the first time in 5 days and start actually coughing up the gunk and mold particulate I accidentally breathed in. Yuck, I know, but problem solved, thanks to the wonderful team here. Highly recommend!

I had a virtual appointment through this Multicare facility. They were late to the call, the…read moreprovider did not identify themselves at all and got an attitude when I asked if they were the doctor (they were a nurse practitioner but went into a speech about the difference between nurses and nurse practitioners). Then the nurse practitioner prescribed the wrong strength of a medicine that I use many times and it's not a common strength that the pharmacy doesn't carry. They then call me back multiple days later and say "oh your insurance denied this medicine", and I said "yeah you guys prescribed the wrong strength - most people use a different one and the pharmacies all carry a different one. Customer service rep then tries to push me to use GoodRX instead of helping rectify the situation. Then the customer service rep who called me starts talking over me, develops a very big attitude, and then tells me "oh you're not mad at us you're mad at your pharmacist and your insurance company this is just misplaced." I was like "no i am trying to tell you something and you keep talking over me." I then ask for her name and a supervisor and she says Erika and then hangs up on me. Wow. Never in my life have I had such terrible customer service. I didn't even call them- they called me. What is you with this place?

I was able to be seen "the day" that I decided I could not wait a day longer for an ear infection…read morewhich I kept treating with natural care. Everyone was so nice. They have a way to sign up for a "hold in line' so you do not have to go in and wait for hours. It worked for me. They have some system for letting people walk-in and wait but that is a bit chancey. There is an electronic "score-board which lists people in order of when they will be seen so you can estimate if you want to go stand outside or etc.. Everyone was very nice, bright smiles, good communicators. The nurse and doctor were friendly, listened to me and I got an Rx. I am so relieved. I had been yelled at by an mD 3 years ago from UW Med and I had been afraid to go back. This experience has completely negated that past.

If your problem is 'major' they do a good job and are efficient (bleeding, acute abdominal pain,…read moreetc). If your issue is less immediate, the wait can seem interminable. Much of the care is delivered by nurse practitioners which has its good and bad sides. On the plus side, they are communicative and friendly. On the other hand, I've been unimpressed with their diagnostic skills.

Amazing front desk staff!!! I was here for the walk in clinic on Saturday but they ran out of…read morespots. The person helping me called around to help me find another opening. When she did, she offered me a wheel chair since my injury made me limp. Monday, I was helped by someone completely different and immediately she noticed I limped into the door and offered me a wheel chair, water and anything else while I wait for my appointment.

They "checked" my insurance before the appointment. Claimed said appointment would be $15.00. After…read morethe appointment they informed me that my insurance denied coverage. Why not disclose that before the appointment???? Scam!

Updating my previous review after a solid experience…read more As an ER nurse, I notice speed, workflow, and efficiency immediately, and this place was one of the best I've seen. I had an MD eval, labs, a CT scan, and a fluid bolus, and I was out of there in a little over an hour. For anyone not in healthcare, that is wildly impressive. Considering most wait times in the ER or urgent care can easily exceed 6-8 hours, this experience really stood out to me and absolutely warranted a review update. The clinic was super clean, organized, and the whole process felt incredibly streamlined from start to finish. The staff were friendly, helpful, and kept everything moving quickly without making the experience feel cold or rushed. That is a hard balance to strike in healthcare, and they nailed it. I do not impress easily when it comes to medical workflows, and this place absolutely delivered.

The doctor who saw me, Dr. Paul A Lee, behaved less like a medical professional and more like a…read morefinance frat bro . His explanations were vague, dismissive, and barely met the minimum standard of care. I ended up getting more useful information from the medical assistants than from him. After being fitted with a leg brace, I asked a few basic questions such as what position my leg should be in and how long I should wear it. Instead of giving clear guidance, he responded with "I don't know". I cannot fully straighten my leg after my fall, so I asked whether it needed to be straight in the brace or simply kept in a comfortable position. Rather than answering professionally, he mocked me and mimicked the way I was walking, claiming it was "almost impossible" to walk with a bent leg ... That is exactly how I had been forced to walk into the clinic due to the pain in my knee when attempting to straighten it. Being dismissed, mocked, and given inadequate medical guidance while in pain is completely unacceptable. His behavior was unprofessional, disrespectful, and frankly appalling. I would strongly advise others to AVOID seeing this doctor. The rest of the medical staff were lovely.

While traveling recently we used the Swedish Telehealth service to deal with a medical condition…read more The wait was about 15 minutes, and the provider was able to promptly diagnose the issue, then prescribe medication, which we could pick up at a local pharmacy. Thanks for the great service

There website indicated walk-in was the only option at the time I checked Sunday afternoon. I am…read moredealing with a foot strain. I drove over and receptionist said only reservations were possible, which was confusing. It all worked out though, as I got put on the waitlist and only took about an hour. The doctor was very capable, friendly, ordered an x-ray was able to examine it within 20 minutes. I could not be happier with the quality of service.

Sunday afternoon and I was looking for a walk-in appointment after visiting 2 different urgent…read morecares before that wouldn't take me. At first the next available time was in 2 hours (which I was happy to wait for), however within 1 minute of that answer they said they could actually get me back sooner if I stayed and waited. Not only was a doctor able to squeeze me into her schedule within 2 minutes of me walking into the door, but I was done before I could even fill out the patient portal application! Staff was unbelievably nice and had me in and out within 10 minutes with a prescription in my hand. Highly recommend this place!! - Thank you to the staff for all that you do!

They were so incredibly kind, I was dealing with a bad ear infection and I went in for a diagnosis…read more I was feeling stressed and in pain and they were so reassuring and I ended up leaving in less then 30 min with medication and satisfaction.