DO NOT GO TO THIS SALON. Most unprofessional hairstylist I have ever worked with. Holly has damaged…read moremy hair. I tried to speak to her about it and instead she blocked my calls and she is avoiding me. I have made many attempts to contact owner Monica but she will not respond either. I only use professional hair products and take great care of my hair, I asked for a simple highlights touch up however Holly has over processed and fried my hair. With the amount of breakage I now have, I am afraid it is beyond repair. I am taking this matter to small claims court. I would suggest that others who have problems with this salon do the same. The staff will not help you.

First time customer and will definitely be back. Monica is fantastic and was very concerned with…read morenot only the look of my hair, but most importantly the health of my hair.

Excellent cut and color! Sandy does a phenomenal job with coloring my roots to perfectly match my…read morenatural color.

First, the name implies everything here is organic. It's not. Only thing organic is the…read moreshampoo/conditioner they try to sell you and the color. Expect to get styled with Big Sexy Hair and other pharmacy-level styling product. And they won't even ask you first, so that's fun. I came to Banana Tree because a previous salon was using quick color on my hair and it had slowly gone black. (I'm naturally fair skinned and have dark brown hair). I got paired with Sandy, who immediately told me my hair was definitely too dark and should only be worn by "Asian people." I was a little shocked by the culturally insensitive comment, but she's older and swore she could help me. I just wanted a rich brunette, not black. First mistake. Cue two rounds of highlights. And, while they looked nice, the highlights themselves were turning quite gold verging on blond--way lighter than I wanted or asked for. So, on my third appointment, I shared that my hair was getting way too gold and that I wanted my hair to be a rich brunette (The initial ask, actually). Sandy reacted really poorly to this, telling me that no matter what she did there was always going to be gold in my hair. She even took me outside to test several options to my hair. But it wasn't in a kind way, it felt more to prove herself right and to embarrass me in front of the rest of the salon. Ultimately, she said my natural color was the one that I came in with. (I was a little whiplashed by this considering I remembered her very culturally insensitive remark). She gave me two option: 1. She could do my roots darker then blend the color to the rest of my hair. But, she emphasized, there was going to be gold which is what I didn't want. The other option was to dye all of my hair the darker color. Have you ever had someone give you two options but they're not really options at all? That's what happened here. I was so overwhelmed by everything she was telling me and embarrassed because she was making such a scene that I agreed to just get rid of the gold. I really wish I had walked away instead. But I stupidly didn't. Sandy then put me under the heater much longer than I've ever spent there in the previous times at the salon. The result? My hair is jet black. And somehow the areas where I had highlights seem even darker--I'm told because the pigment had been removed and repacked with darker color. It's awful. I've never not tipped someone before. But I was so totally overwhelmed that I called the salon to remove the 20% tip I still gave her. The owner asked what had happened and that's when I burst out into tears. She told me to try putting baking soda in my hair to get it out and offered to help fix what had happened and talk to Sandy. Well, I tried to the baking soda and nothing happened. Then, I got a text from the owner saying Sandy had given me options but I had chosen what had happened to my hair. Ultimately, I got mean girled and bullied by a stylist who left my hair in a worse state than when I came to this salon. And I came to them for help! Stay away. It lies about being organic, pushes their cheaply branded products on you and the stylists gaslight you instead of helping solve relatively easy requests. I literally left that salon thinking I was going to have to shave my head or just continue keeping my hair black. After all, Sandy had highlighted my hair like crazy (which has made it unhealthy). And, I'm currently at another salon praying that they can fix what she so cruelly did to my hair.

I've been coming to Creative Images in Hixson for years for my hair, but I have to say--I'm…read moreobsessed with their Eufora beauty line, especially the new body products. The body scrub is incredibly exfoliating, and I absolutely love the oil, serum, lotion, and body butter. They've completely transformed my skin! Everything smells amazing, feels luxurious, and actually works. Highly recommend giving their body line a try--it's worth every penny.

I've been going to Creative Images for years now since the Aveda salon I was going to in Hixson…read moresuddenly closed. David has done my hair since my first visit and I can honestly say I've always been very happy with it, both cuts and color (I usually get the color done every 5 weeks and a trim every other visit). The staff here is professional, friendly and welcoming. I'd highly recommend them!

Giving a one * is too kind but there were no "minus *'s available…read more I have known Caroline for years, through my daughter, and she always did a wonderful job. I made this appointment months in advance for a Gala I was traveling from FL to Chattanooga for. The morning of, I received a very brief text from Caroline telling me she was sick and had to "reschedule." No phone call, no I'm so sorry, nothing. How do you reschedule for a Gala? This was very troubling and did not sound right so I called the salon around my appointment time and she answered and was seeing clients! When I told her who it was and that I could come on now, she began whispering and used the excuse she could not get in touch with these other clients to cancel and would be leaving soon. She was talking fine and was even laughing when she answered. How unprofessional and just plain thoughtless to just cancel when obviously she was not sick enough to close up, I will never go back and do not recommend depending on someone who let outside influences determine who she sees and can cancel on you like it's nothing. Caroline, If you didn't want to do my hair for "obvious personal reasons, which are very clear," you had months to cancel and just be honest but waiting until a few hours before an important event is just wrong and heartless.

Such a vibe! We followed my daughters favorite stylist to her new spot in St Elmo. Bohemian decor,…read morehigh ceilings and yes..beer on tap! You may get a little stressed trying to find it the first time. Look for the 4015 sign on Tennessee St and then pull into the triangle shaped parking lot. Enter the door facing the parking lot and the salon is the first door on the right.

No place better to get a haircut! They are talented hair stylists, very professional and friendly…read more Well worth the cost!

My hairstylist cut my hair and she went out of town and one side of my hair seems a little thicker…read moreand Ashley cut my hair where it was sicker and didn't charge me anything. I appreciate that Miss Ashley..

WORST SALON EVER. i wanted pink and got brown. it was terrible. please don't go here and spend your…read moremoney in a better place. it is not worth it. i have never been so upset with my hair to the point that i cry, and i am a very polite person. However, this experience was horrible. i would not recommend this place for anyone who even wants a simple cut. The lady who cut my hair did terrible. So now my hair is not only the wrong color but it also looks blocky. Never again am i EVER coming back. I still paid my $180 for their time and wasn't even offered a cheaper price when it clearly didn't seem to have any dye on it and i was in tears.

Rick cut and styled my hair and I couldn't be more pleased! I love it so much! It exceeded my…read moreexpectations. This will definitely be my new hair person and place!

This afternoon I called and needed my hair washed and cut rather soon because of a job interview on…read moreMonday. Anyways, I had Rachel and she got me in quick and did a fabulous job! She took about 5inches off and that is exactly what I wanted. Oh, she gives the best scalp massage when washing your hair! Thankful I found a new hair dresser here in town.

My stylist was Almeda. She is a master of all; nails, hair, pedis, facials. Her shampoo alone is…read moreworth the visit. The color she gave me was spot on and the style was perfect. I'll be going to her when I want to feel pampered and special. I highly recommend her.

I had SUCH a wonderful experience at Hair a Go Go!…read more The manager, Lisa, took thoughtful care to accommodate a challenging scheduling request I made at the last minute for a visiting relative. She was incredibly warm and welcoming, making us feel comfortable at the salon immediately. Liv, my stylist, knows her stuff and really loves her job - and it shows! Her energy is happy, and inclusive. Liv has a gentle touch and offered great suggestions for my cut and color, pulling from her depth of knowledge about all things hair! Definitely recommend Hair a Go Go salon and these two professionals, specifically!

Excellent service from Lisa at front desk-so helpful and responsive. Very friendly and welcoming…read more Mia is a fantastic Stylist and totally recommend her. Fantastic creativity and expertise with short hair. So enjoyable to get my haircut Highly recommend!!!